Senior Business Management Analyst

Overview This role will assist the Specifications Management teams located in Mexico Business Services (MBS) or Hyderabad Business Services (HBS) to ensure exceptional service is provided in support of R&D Spec Management globally.

This role will apply technical expertise and coordinate with in-market and GBS employees, as well as external resources when required, to develop clear and concise Formula, Ingredient and/or Packaging specifications, maintain existing specs and supplier relationships, and manage tracking and uploading into relevant systems. Depending on team structure, may include the opportunity to guide, mentor, check the work coming from a Spec Writer Analyst.

Responsibilities

Deliver system and process training as needed. Must become proficient in Spec Systems and associated IT Applications, tools, ways-of-working. Must be certified as a Spec Writer to the Global Ingredient Standard.

Identify potential areas for process improvements and employee upskilling to make recommendations to R&D GBS Leadership for continuous improvement

Depending on the team structure, may act like a mentor and guide and check the work of more junior Spec Writing Analysts

Leverage internal and external resources to develop new or update existing ingredient and/or packaging specifications that are clear, concise, and accurate from spec readiness to supplier commercial qualification approval

Learn, understand, and uphold Ingredient, Supplier, Third Party, Formula, and/or Beverage/Food Packaging Standards

Maintain and foster relationships with in-market R&D spec teams, other spec GBS teams, and external suppliers

Interact with and provide support to all disciplines to ensure complete and accurate specification. These stakeholders could include some or all of the following: Product Development (PD), Food Safety (FS), Regulatory Affairs (RA), Quality Assurance (QA), Procurement, Supplier Quality Assurance (SQA)

Manage Supplier relationships and serve as point of contact to gather information/data needed to build specifications; complete timely follow-ups to keep the process moving to completion

Collect supplier questionnaire and manage supplier alignment on spec details

For certain Specifications (eg. Foods & Beverages) initiate material testing requests and validate specification quality parameters

Maintain and update existing specs (on legacy systems if required) to ensure compliance with standards

Upload all paperwork (re. Supplier Specs) and materials qualifications into the appropriate system (Product Vision / SAP), manually if required and track workflow

For Packaging Specifications only: schedule and conduct Individual Component Specification (ICS) reviews, update documents, and manage supplier approval prior to internal review

Ensure all requests are processed, documented, and delivered within defined SLAs (Service Level Agreements)

Assess, respond, and escalate emerging business critical issues to avoid material supply shortages, outages and production delays

Qualifications

Bachelors degree in Food Science, Food Engineering, Food Chemistry, Microbiology, Biochemical Engineering or Chemical Engineering or equivalent relevant experience required.

For Packaging-specific roles: Bachelors degree in Engineering, Packaging-related field or equivalent relevant experience required.

Professional work experience (2-5yrs) gained in Food/Beverage or Consumer Packaged Goods (CPG) industry, 1-2 years of which on Product Development or Specification Writing

Evidence of leadership skills when engaging with Senior Stakeholders and/or experience leading small teams

Demonstrated ability to teach, train, coach or mentor others in a technical capacity

Preference for experience in technology system conversion / implementation execution preferred

Ability to interpret and assess complex technical information and issues and seek alignment towards workable solutions

Proficient with Microsoft Office Suite

Ability to rapidly learn computer applications/programs & navigate systems

For Formula and Ingredient Specifications: basic understanding of Food Safety, Microbiology and Regulatory Affairs

Collaborative skills and strong interest in working with others across time zones; Ability to build relationships and work closely with both internal and external partners

Good communication skills oral and written (e.g. communication on telephone, external and internal to PepsiCo, managing with other support group functions, etc.)

Ability to manage time effectively across multiple priorities and projects requiring a high degree of organizational and communication skills to ensure requests are delivered in a timely manner

Exceptional data organizational and problem-solving skills with attention to detail and accuracy

Self-motivated & demonstrated ability to take initiative on projects

Fluent in English (HBS)

Fluent in English and Spanish (if located in MBS)