About the job

Key responsibilities:

1. Greet and welcome all walk in customers and guide them toward the clinic, promoting the free eye check up.
2. Be involved in stock takes, maintaining sales floor standards, and day to day store activities.
3. Possess a basic understanding of the POS system to ensure transactions are processed effectively.
4. Dedicate efforts toward customer satisfaction and resolve customer concerns effectively.
5. Present customers with suitable product selections based on optometrist recommendations and customer preferences.
6. Understand customer needs, ask relevant questions, and recommend appropriate products.
7. Achieve assigned targets for sales, eye test conversion, and returns while following SOPs diligently.
8. Coordinate with customers for product pickup after communication from the warehouse.
9. Verify the accuracy of fitted lenses before handing over products to customers.
10. Maintain store hygiene standards for displays, frames, instruments, and store equipment.
11. Ensure security of store equipment and prevent stock shortages or damages.
12. Handle return related concerns and work toward reducing return percentages.

Skill(s) required

Customer Support Effective Communication Sales

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. Minimum graduation qualification required.

2. Minimum 1 year of experience in sales excluding telesales.

3. Ability to build rapport and maintain trusting customer relationships.

4. Ability to understand customer needs and provide suitable solutions.

5. Strong communication and active listening skills required.

6. Ability to adapt to changing environments and willingness to learn.

7. Proactive approach with customer oriented mindset.

8. Ability to multitask and prioritize responsibilities effectively.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

About Lenskart

Lenskart Solutions Ltd, founded in 2008 (originally as Valyoo Technologies) and headquartered in Gurugram, Haryana, is an Indian multinational eyewear company. The company operates over 2,000 retail stores and is vertically integrated, designing, manufacturing, distributing, and retailing prescription glasses, sunglasses, and contact lenses. In FY 2025, Lenskart reported a revenue of ₹6,652 crore (US$790 million) and a net income of ₹297 crore (US$35 million). Its portfolio includes popular eyewear brands such as John Jacobs and Vincent Chase, and the company has expanded internationally across Southeast Asia, the Middle East, East Asia, and the United States. Lenskart’s subsidiaries include Owndays (Japan-based eyewear retailer), Neso Brands (eyewear investment and brand incubator), and Lenskart USA, Inc., which supports its global operations.

Sales Associate - Madhya Pradesh - Jabalpur Hub