Average salary: Rs927,800 /yearly
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Responsible for the planning and execution of resource allocation strategies to meet staffing needs through the application of workforce management (WFM) methodologies. Provides multi-level forecasting, scheduling, reporting, real-time monitoring and trend analysis support...
...guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, FRS comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We...
$ 80000 p.a.
Job Description:
Dynamo Technologies has an opening for a Cybersecurity Workforce Management Analyst. This position will develop cyberspace workforce plans, strategies, and guidance to support cyberspace workforce manpower, personnel, training, and education requirements and...
...Responsibilities: An exciting opportunity has arisen for a Real Time Analyst WFM within the existing Resource Planning Team. In a call center... ...Calabrio or Omnichannel Contact Center Software, Forecasting / Workforce Management solutions • Attention to detail and high level of...
...In This Role You Will
Directly manage a team of Analysts and Planners.
Identify, prioritize, and coach all direct reports in development... ...fashion.
Own planning, design and implementation of a Workforce Management System, including the creation and/or implementation...
...Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation
Designation: Workforce Services Senior Analyst
Qualifications: Any Graduation/12th/PUC/HSC
Years of Experience: 5 to 8 years
About Accenture
Accenture is...
...equivalent practical experience
~3 years of experience in a Contact or non-Contact Center environment
~2 years of experience in a Workforce Management role building a workforce planning strategy at a global organization, including developing resource management systems,...
...00 people around the world and serves customers in more than 100 countries.
Job
Responsibilities :
As the Workforce Technical Application Analyst, you will use your knowledge and experience with Workforce Time and Attendance to help our client Human Resource business...
...Job Summary:
The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is...
Analyst, Work Force Management Bengaluru ABOUT US Pretium is a specialized investment manager with $53.1 billion in assets under management focused on real estate, mortgage finance and corporate debt. Pretium manages more than 80,000 single-family rentals (SFRs) in the United...
...Firstsource Solutions Ltd is looking for Analyst - Workforce Management to join our dynamic team and embark on a rewarding career journey
As a Workforce Management Analyst, your primary responsibility will be to optimize the utilization of human resources within the organization...
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to...
Forecasting customer contacts across multiple regions and channels
Monitoring and Reporting on; Performance, Plan v Actual, Contact Trends and Schedule Adherence
Manage and Own short Medium term forecasts
Support the delivery of our KPI s and improving our ops readiness...
...recommendations.
Coordinate coverage and completion of intra-day, daily, weekly, and monthly deliverables with short-term and real-time workforce management team members.
Update queue and agent settings in Calabrio to align with changes with assigned business units....
...customers, and our brands.
The Role:
We are looking for an Analyst who will be responsible for analyzing contact center and agent... ...Planning & Contact Forecasting experience
Experience with WorkForce Management tools & processes
Education-UG - Any Graduate -...
...Role overview
As a Workforce Management (WFM) Demand Planning Analyst, you will report to the Sr. Manager, Demand and Workforce Planning.
You have built demand forecasts from the bottom up, using business drivers and historical data as reference points.
You have delivered...
...Position: Workforce Screening – EMEA REGION (Analyst, Senior Analyst, Associate and Senior Associate)
Company : US Multinational
Work Exp: Min 2 to 3 years to max 6 to 8 year of screening industry
EMEA Shift timings: 9hrs i.e. 12 to 9pm or 12:30 to 9:30 pm or 1 to...
...Job Description
As Workforce Manager, Buyer Abuse you will be responsible to lead a team of workflow analysts [RTAs] to drive service levels and Site Operational metrics.
You will play a direct role towards cost reductions through productivity improvement, as well as...
Repayments is a liability collection team of 150+ HC and growing outbound process heavy on digital communication workflows and predictive dialing. You will be responsible for Planning and executing HC, Systems uptime, BCP, Connect % and Utilization.
What you’ll do
...
...You hold a Bachelor's degree, or equivalent tertiary qualification
- You hold people management experience
DESCRIPTION
The Workforce Staffing (WFS) Team is looking for a Staffing Lead. In this multi-purpose leadership role you will own both engagement and optimization...