...conglomerate.
JOB SUMMARY`
Candidate will serve as Workforce Management Lead Associate in a Contact Center environment responsible for... ...volume forecasts on a daily, weekly, monthly basis for multi-site operation.
Generates and evaluates staffing schedules and ensures...
...customers first, and achieve higher revenues as well as operational efficiency. We constantly innovate and bring fresh perspectives... ..., AI, ML, analytics, Mixed Reality etc.
Role- Workforce Management Specialist
Work Location - Noida (Work from Office)
Responsibilities...
...support best in class Productivity & Cost management.
Derive Accurate Forecasting and... ...for effective Resource Utilization
The workforce Manager is responsible for management &... ...workforceteam. Manages a team of WFM & Operational analysts.
Conduct analysis and recommends...
...development and implementation of strategic workforce planning, scheduling, RTM and reporting... ...to properly support the contact center Operations in terms of seat capacity, work... ...customer satisfaction
developed project management skills and proven ability to deliver organizational...
...Job Purpose The Workforce Management – Manager plays a crucial role in ensuring effective and efficient workforce operations within the organization. This position requires a combination of analytical, strategic, and managerial skills to oversee various aspects of capacity...
...Jobbeschreibung
What we’re looking for:
~7+ years of experience in workforce management with at least 3+ years of experience in workforce planning,... ...meet the service level targets within budget.
Identify operational gaps and help to improve the processes to keep teams as...
.... Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities... ...Our Thriving Team at Lubrizol as Workforce Analytics Manager
Unleash Your Potential. At Lubrizol... ...every day: our employees, customers, and communities.
As a diverse, global team, we...
...Required 2 Years experience in Workforce Management
(Scheduling, Capacity Planning, RTA, WFM, MIS)
CTC: 6 LPA + 50K Allowances
Notice... .../ Call Centre Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer...
...continuous scaling and development of the firm's programs and community
strategy to support founders and their teams in building generational... ...and various teams to weave community into our strategic and
operational portfolio support across pillars including Brand, Talent,...
...Job Overview: As a Community Manager you will be at the forefront of shaping and nurturing our blockchain ecosystem. You will be responsible... ...communication, and ensuring the seamless onboarding of node operators and key partners. Your role will be integral in building a vibrant...
...the hiring ecosystem.
What you will do
As a Marketplace Manager , you will play a critical role in ensuring the seamless interaction... ..., customer success, product, and marketing.
Resolving any operational challenges and ensuring client satisfaction.
Developing and...
...creating spaces that are an extension of our community’s lives.
The Bombay Canteen... ..., for everyone.
As our Community Manager , you will be the face and heart of all... ...everywhere
Driving day-to-day community operations, and content moderation where required...
...strategies to meet staffing needs through the application of workforce management (WFM) methodologies. Provides multi-level forecasting,... ...Degree - Preferred
~2 years of experience in Contact Center Operations.
~2 years of experience in Workforce Management and/ or Planning...
...Overview
We are looking for an enthusiastic and experienced Community Manager to join our team of Marketing professionals.
You will be... ...~ Proven work experience as a Community Manager Community Specialist or a similar job position in the Marketing department in web3...
...relationships and great experiences. CM/PC would be responsible to run operations of 15,000 – 25,000 Sq. Ft. Office Space and handling... ...-on implementation and effective in building / growing a community while managing Revenue and P&L. Assistant Community Manager will focus on...
...APEX FUND SERVICES (India) IS CURRENTLY HIRING Functional Title: HR Operations – Workforce manager
Corporate title: Assistant Vice President
Employment: Full Time Permanent
Reporting to: Global Head of HR Operations
Location: Hyderabad
Apex Group is looking...
Job Description:
• Monitors the queue realtime and addresses issues that could impact SLAs.
• Act as a point of contact for all technical issues that could impact delivery and SLAs.
• Tracks real-time impact of technical issues on productivity.
• Reviews SLAs performance...
Job Role: Head Workforce Management. Highlights of this role-
Workforce Planning – Build a workforce ( Insider and Business Associates) plan along with Operations team basis business deliverables each month, keeping the organization P&L in mind.
Workforce Pool – Build...
"Tads Education, India's leading educational consultancy, is seeking a passionate and creative Community Manager to build, manage, and nurture a thriving community of high school interns. You will play a key role in fostering connections, engagement, and professional development...
Tads Education
Mumbai
4 days ago
...are released on time and with accuracy by maintaining tracker. Managing a team
who generates and distribute management reports in accurate... ...in own function/ client organization - Competent
Workforce Intelligence - Understanding of workforce trends on skills (new...
...classroom. Collaborating with experts and community leaders, our programs weave together... ...search of a dedicated and dynamic Community Manager to manage our team of freelance experts.... ...expertise in adventurous activities, travel operations, and experiential learning.
• Onboarding:...
Redwood Edutours
Bangalore
4 days ago
...highly qualified experts in Blockchain marketing, recruiting, media management, press releases, conference production, and other services.... ...segments, namely Times of AI .
We are hiring for Community Manager for Times of AI which is a leading digital media platform...
About the Role:
As the Community Manager at our learning centre, you embody the essence of operational excellence and warm hospitality. Your role is pivotal in ensuring that the centre operates seamlessly, prioritising the safety, satisfaction, and engagement of our students...
Openhouse
Bangalore
1 day ago
...different fields.
Salary Range: between 3 Lac to 3.4 Lac annually
Role Description
This is a full-time on-site role for a Community Manager at Karyaco. The Community Manager will be responsible for building and maintaining relationships with members, managing events...
...development about bugs / issues encountered by users.
SMM | Community:
Developing and implementing a strategy for social media... ...looking for?
Minimum 1 year of experience as a community/support manager.
Willing to perform work on both Community and Support vectors...
Remote job
...seeking a dynamic and motivated individual to join our team as a Community Specialist. As part of our mentor team, you will play a crucial role in... ...of our business.
Responsibilities:
#Mentor Community Management:
#Engage with a diverse group of independent contractors, providing...
...experienced social media professional with a
passion for community management? Do you want to make a
difference in the healthcare... ...diversity of our employees, the patients we serve and
communities we operate in. Together, we’re life changing....
...investments, analyzing and proposing actions that will improve Contact Center performance, serving as a subject matter expert in Workforce Management (WFM) practices, and providing support to WFM team to ensure all short-term and real-time tasks are completed.
~ Long term...
...of the organisation.
Key Functions under Remit ‒ Resource Management, Recruitment, L&D
Key Business Impact Area ‒ (1) Growth (2... ...& Management
Experience: 15-20 years
Reporting: Operations Head
Location: Hyderabad/Bangalore
**Interested candidates...
...Assistant Manager-Operational Excellence Specialist – Genome - COR028554
Genpact (NYSE: G) is a global professional services and solutions firm delivering... ...requests received from Knowledge Managers (KMs) and Community
• Managers (CMs) aligned to respective skills;...