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Rs 3 - 6 lakhs p.a.
...Job Description ~ Will mainly work on developing dashboards and reports for the Workforce Management ~ Will work closely with internal and external stakeholders (Operations, Support groups,Clients Reporting Team, etc.) to make sure that correct and updated information...WFMRs 3 - 6 lakhs p.a.
...Job Description Design performance efficient, impactful reports and visualizations for business and technical audiences Making large... ...least 6 months experience in Workforce Management as Reporting Analyst or similar capacity ~ Ability to work with large amounts of...WFM- ...Experience: 4+ Years Role Overview We are seeking a MIS Reporting Analyst with strong data analysis capabilities to own workforce planning... ...leadership-level MIS for a US Call Center. This role blends WFM expertise with advanced Excel-driven data analysis, enabling informed...WFMLong term contractFull timeTemporary workUS shiftNight shift
- ...Specialist – Workforce Management – Data Entry Analyst - Onsite in Goregaon, Mumbai. You'll be a... ...Job Summary The Workforce Management (WFM) Data Entry Analyst I supports daily... ...is critical to ensuring data accuracy for reporting, payroll alignment, and line adherence tracking...WFMWork at office
- ...Functional: Administer and support UKG Pro WFM, including time clocks, timekeeping,... ...related field. 3+ Years Working as an HRIS Analyst with functional and technical experience in... ...documentation, and stakeholder management. Strong reporting skills (Excel, UKG reports); familiarity...WFMFull timeRemote job
Rs 2 - 6 lakhs p.a.
...build the place to find and buy anything online, this is your chance to make history. We are looking for a WFM Data Analyst who can bring exceptional skills on reporting & dashboard aspects of WFM. The ideal candidate should be customer-focused, innovative, and proactive in...WFMWorldwideShift work- ...Summary About The Role: The Senior Data Analyst, Support Operations, is a critical enabler... ...insights. This role owns analytics, reporting, forecasting insights, and operational visibility... ...Amazon Connect, and Workforce Management (WFM) tools, including Assembled, NICE, or...WFMHybrid work
- Please send your updated resume to '[HIDDEN TEXT]' . Exp:2-8Yrs WFM Skills: RTA/ MIS/ Scheduler / Capacity Planning Location: Noida/ Gurgaon/ Mohali/ Mumbai Work Mode: Work from OfficeWFMWork at office
Rs 3 - 8 lakhs p.a.
...responsibilities : Required skills: Development & troubleshooting for BIRT reports Good knowledge on report data object management Very good... ...Preferred: Familiar with creating BIRT reports in UKG Pro WFM Function understanding on the UKG Pro WFM dataset, data...WFM- ...BIU:Reporting Analyst INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader No Team Size: 5-10 Grade: Business: BIU Department: BIU Sub - Department: BIU Location: Mumbai/Bangalore About BIU Axis...Suggested
Rs 3 - 6.5 lakhs p.a.
...Deliverables: Develop capacity plans and optimize schedules using WFM tools (e.g., Erlang) Design and manage support channel... ...adherence improvements Create and maintain BI dashboards and reports to inform operational leadership Role Responsibilities: Analyze...WFMRs 3.5 - 15 lakhs p.a.
...system testing, and integration testing of WFM modules. Perform defect identification,... ...implemented. Collaborate with business analysts and process owners to understand... ...including test plans, test scripts, and test reports. Participate in UAT (User Acceptance Testing...WFM- ...environment. Excellent verbal, written and comprehension skills Ability to scrub, dissect and shape data, create customized reports. Good Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc. Create forecasts, schedules and IDPs, run scenarios inside a...WFM
- As an Associate, you will be part of a dynamic team, working closely with the Sky Channel's Product Manager to enhance customer experience and drive business growth. Your role involves analyzing data, forecasting trends, and implementing strategies to optimize the workforce...WFM
Rs 3 - 6 lakhs p.a.
...Job Description As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience... ...key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as...WFMRs 4 - 25 lakhs p.a.
...Payroll testing Plan test strategies, define test plans schedules as per release scope. Familiarity with payroll systems such as WFM, Oracle HCM, or UKG Proficient in validating coworkers, schedule them and produce relevant Timecard data. Should have good understanding...WFMRs 2.5 - 5 lakhs p.a.
...description At least 1 or 2 years of hands on experience in capacity planning, 3 yrs of experience in scheduling Good comm skills WFM tool(IEX) used for scheduling As a Workforce Planner, you will coordinate with operations, clients, and client services to be able...WFMRs 3 - 6 lakhs p.a.
...queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity, Reports) Will have to... ...defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement....WFMHourly payShift work- ...Tier 2 Organization - Product Based Location : Pune, Kalyani Nagar Exp:6 Yrs Salary: upto 30 LPA Mode: Hybrid Skill : ADP infour - WFM Dayforce - WFM workday - WFM WFM (Timekeeping, pay policies, punch policy. scheduling, accruals)...WFMHybrid work
Rs 2 - 6 lakhs p.a.
...WFC and UKG ProWFM Dimensions. Primary skill should be in Kronos and Workday as secondary/optional. • Kronos time & attendance and WFM processes Should have experience in both Kronos and UKG dimensions. Functional testing on time concepts – pay rules, accrual profile...WFM- ...Hiring: Real-Time Analyst (RTA) – WFM | International Process Location: Gurgaon Shift: 24×7 Rotational WhatsApp Ur CV - (***) ***-**** Requirements: • Total Experience: 3+ years • RTA Experience: Minimum 1+ year (Mandatory) • Education: Graduate (Mandatory...WFMImmediate startShift work
Rs 3 - 6 lakhs p.a.
...Create and update dialing campaigns, filters, list strategies, and reporting templates Optimize dialer performance and ensure overall... ...reporting, and issue tracking Collaborate with Operations and WFM teams to align dialer strategy with business goals Escalate and...WFMRs 5 - 9.5 lakhs p.a.
..., Certificates, Billing, and Carrier Coordination. Monitor daily workflow allocation, queue management, operational dashboards, and WFM inputs. Ensure adherence to compliance standards, licensing requirements, QA, and audit guidelines. Conduct root cause analysis (...WFMRs 4 - 8 lakhs p.a.
...Job description ~8+ years of WFM experience ~ Will lead a team of WFM Planners who will maximize the use of manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates to handle expected volume...WFM- ...Essential Duties & Responsibilities: Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages WFM processes, Client KPIs and...WFM
- Description :Experienced UKG consultant with strong expertise in UKG Pro WFM/Workforce Central implementation and migration projects. Skilled... ...testing, cutover, and go-live support. Strong knowledge of BIRT reports, UKG APIs, UKG Bryte AI, Data Hub, and migration tools like...WFM
- ..., TAM, SID) Fair understanding of Product modelling concepts & UML data modelling Experience in integration (CRM, Inventory, SCM, WFM, etc) with understanding around integration protocols like SOAP, REST , XML , JMS , JSON, etc. Planning/Organisation Skills –Leadership...WFM
- ...Hiring: WFM Analyst International Process Indore | Pune | Bangalore | Hyderabad 5-Day Week | Rotational Roster We are looking for... ...Manage shrinkage staffing optimization Ensure SLA/KPI adherence reporting Requirements Graduate with WFM experience Strong...WFM
- ...omnichannel engagement. Design IVA/Conversational AI, Agent Assist, and analytics solutions. Integrate CRM (Salesforce/Dynamics/Siebel), WFM/WFO, and telephony/SBC. Ensure compliance (PII, PCI), observability. Lead orals, solution governance, and vendor management....WFMRemote job
Rs 3 - 6 lakhs p.a.
...Job Description As a Sr. WFM Manager you will be accountable for Capacity Planning, staff Planning , Scheduling, RTM, Financial Planning... ...for all clients within the site. You will also identify and report on account profitability opportunities and recommend strategies to...WFM
