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- ...Skill required: Contractor Exchange - Workforce Management (WFM) Designation: PPSM Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital...WFMFor contractorsShift work
Accenture in India
Bangalore8 days ago - ...build a better working world. Experience Management Advanced Associate As an Experience Management Advanced Associate, you will be part... .... You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest...WFMFull time
- ...Inviting applications for the role of Senior Associate - Real Time Analyst WFM! RealTime Analyst (RTA) is responsible for monitoring, managing, and optimizing realtime performance for the assigned contact center or backoffice process. The role ensures Service Level...WFMHourly payFlexible hoursShift work
Genpact
Gurgaon13 days ago - ...performance, campaign analysis) and integrate insights into MIS dashboards. Collaborate with cross-functional teams (Training, Quality, WFM, Product, Technology) to drive process improvements. Create root cause analysis (RCA) reports for escalations, SLA breaches, or...WFM
One97 Communications Limited
Noida5 days ago - ...build a better working world. Experience Management Supervising Associate/Assistant Manager As an Experience Management Associate, you... ...POC. Your key responsibilities Monitor and actively drive WFM strategy for business Provide thought leadership to the team...WFMFull timeFlexible hours
- ...quality and accuracy of operational task of the team. To support and help facilitate 100% SLA attainment for the team through effective WFM. Be a SPOC to the clients(Internal / External) Be the Innovation champion for the process and team. Production Responsible...WFMWorldwide
Strada
Kochi1 day ago - ...Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Associate - Real Time Analyst WFM! Real Time Analyst (RTA) is responsible for monitoring, managing, and optimizing real time performance for the...WFMHourly payFlexible hoursShift work
Genpact
Gurgaon16 days ago - Join us on a journey of endless possibilities At Strada, possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources...WFMFull timeHybrid workRemote jobWorldwideFlexible hoursShift work
Strada
Secunderabad1 day ago - 5+ years of Experience in Verint WFM &QA. Design forecasting models. Configure scheduling strategies for multi-skill and multi-site environment. Optimize shrinkage modeling. Improve service levels. Trend analysis on quality, audit, retention policies. Telephony platforms...WFM
IntraEdge
Secunderabad2 days ago - ...We’re looking for a Workforce Management Junior Specialist to join our Operational team in our Hyderabad office! As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working...WFMFull timeWork at office
- ...subject matter expert within the J&J team Own and validate the overall solution design proposed by ADP Ensure alignment with global WFM strategy, standards, and architecture principles Establish governance frameworks for design reviews, change control, and solution...WFMLocal area
people tech group inc
India1 day ago - ...Looking for Workforce Management Lead experts. 'Please send across your resume at '[HIDDEN TEXT]'. Job Title: WFM Team Leader Roles and responsibilities: Lead, mentor, and manage a team of WFM professionals, fostering a collaborative and high-performance work...WFM
TP Vision
Mumbai1 day ago - ...We’re looking for a Workforce Management Senior Specialist to join our Operational team in our Hyderabad office! As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working...WFMWork at officeShift work
- ...Kronos standards for Timekeeping, Leave, Accruals and Attendance. Must hold certifications in Workforce Integration Manager and/or WFM. Continual focus on maintaining up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development...WFM
Mouser Electronics
Pune1 day ago - Please send your updated resume to '[HIDDEN TEXT]' . Exp:2-8Yrs WFM Skills: RTA/ MIS/ Scheduler / Capacity Planning Location: Noida/ Gurgaon/ Mohali/ Mumbai Work Mode: Work from OfficeWFMWork at office
TP
Noida8 days ago Rs 5 - 8 lakhs p.a.
...Dynamics, etc) , databases, and third-party applications Configure and optimize ACD (Automatic Call Distribution), Workforce Management (WFM), and Workforce Engagement Management (WEM) features Administration & Support: Guide team on daily monitoring, maintenance, and...WFMOrange Business Services
Gurgaona month ago- ...headcount, how many people are necessary for each hour, and make recommendations on how to staff the total program. You'll report to the WFM Manager . You'll impact the business, the teams you support, and the various departments that you partner with on a consistent basis...WFMTemporary workWorking Monday to Friday
TTEC
Mumbai4 days ago - JOB DESCRIPTION Greetings Everyone Who are we For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital...WFM
Photon Interactive Private limited
India17 days ago - ...verbal, written and comprehension skills Ability to scrub, dissect and shape data, create customized reports. Good Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc. Create forecasts, schedules and IDPs, run scenarios inside a WFM tool Strong...WFM
EXL
Noida1 day ago - ...end-to-end employee lifecycle, including the point of time capture to earning statement Ability to configure and maintain Dayforce WFM modules, including Pay Policies, Entitlements & Accruals, and complex Time Entry and Schedule rules Act as the internal subject matter...WFMPermanent employmentLocal area
Magna International
Bangalore1 day ago - Workforce Management Specialist At TTEC, we're all about the Human Experience. Elevated. As a Specialist - Workforce Management – Administration, Ahmedabad, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-...WFMLong term contractShift work
TTEC
Ahmedabad4 days ago - ...reports and dashboards to leadership, highlighting trends, risks, and opportunities. Process Improvement: Lead initiatives to enhance WFM processes, tools, and methodologies for greater accuracy and agility. Stakeholder Engagement: Collaborate with operations, HR,...WFMFull timeTemporary work
Computacenter
Bangalore1 day ago Rs 4 - 18 lakhs p.a.
..., CHAPS, CHIPS, FEDS, PACS - Experience Should in Payments Domain or in Banking Domain 5 Days WFO | Rotational Shifts | Rotational offs To schedule your Interview ****@*****.***- Anushka - 82879 90567 / Komal-(***) ***-**** Thanks & Regards Anushka WFM...WFMDay shiftYatinder Kumar (Proprietor Of Workforce Management Consultan...
Gurgaona month ago- ...Role:- WFM-Advance scheduling- Dayforce Experience:- 6+ Years Work Mode:- hashtag#Hybrid Location- hashtag#Pune hashtag#Bangalore hashtag#Hyderabad hashtag#Noida hashtag#Chennai hashtag#Ahmedabad hashtag#Surat hashtag#Jaipur hashtag#Kolkata Required:- 1. 6+ years...WFMHybrid work
infospeed services, inc.
Gurgaon1 day ago - ...As an Associate, you will be part of a dynamic team, working closely with the Sky Channel's Product Manager to enhance customer experience and drive business growth. Your role involves analyzing data, forecasting trends, and implementing strategies to optimize the workforce...WFM
Kotak Mahindra Bank Limited
Thane3 days ago - ...Tier 2 Organization - Product Based Location : Pune, Kalyani Nagar Exp:6 Yrs Salary: upto 30 LPA Mode: Hybrid Skill : ADP infour - WFM Dayforce - WFM workday - WFM WFM (Timekeeping, pay policies, punch policy. scheduling, accruals)...WFMHybrid work
cloud talent centre
Bangalore1 day ago Rs 2 - 6 lakhs p.a.
...WFC and UKG ProWFM Dimensions. Primary skill should be in Kronos and Workday as secondary/optional. • Kronos time & attendance and WFM processes Should have experience in both Kronos and UKG dimensions. Functional testing on time concepts – pay rules, accrual profile...WFMIfintalent Global Private Limited
Secunderabad6 days ago- ...responsible for the capacity, staffing and resource management of one or more accounts and is providing guidelines and directions towards the WFM Scheduler creation Headcount Reporting & Analytics Provide recruitment pipeline requirement Position & Head Management...WFMWork at officeShift work
LSEG
Bangalore2 days ago - ...Hiring: Real-Time Analyst (RTA) – WFM | International Process Location: Gurgaon Shift: 24×7 Rotational WhatsApp Ur CV - (***) ***-**** Requirements: • Total Experience: 3+ years • RTA Experience: Minimum 1+ year (Mandatory) • Education: Graduate (Mandatory...WFMImmediate startShift work
demographic hr services
Delhi1 day ago - ...Beyondsoft, please go to Job Description: POSITION SUMMARY: We are seeking highly motivated and analytical Workforce Management (WFM) professionals to collaborate on a strategic client project within the IT contact center sector. This role is part of a high-performing...WFMLive outRemote jobShift workNight shiftWeekend work
Beyondsoft
Indiaa month ago
