Average salary: Rs448,360 /yearly
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- ...client counterpart in case of any query and the activities are due and impacting TAT ABILITY TO GET INTO THE DETAIL AND COME UP WITH PROCESS IMPROVEMENT IDEAS TO REDUCE CLOSE CYCLE TIME AND OR FLATTEN THE CLOSE PEAK EFFORT REQUIREMENT DRIVE CONTINUOUS PROCESS IMPROVEMENT...SuggestedFull timeRemote job
WNS Global Services
Pune24 days ago - Proactively contact customers via telephone and in writing in order to drive collections Work to agreed quality standards and agreed timescales Responsible for managing complaints and ensuring compliance Liaise with internal and external colleagues throughout the business...SuggestedFull timeImmediate startRemote jobNight shift
WNS Global Services
Punea month ago - ...Metric Management Implement and monitor credit control policies balancing risk management with business growth. Drive reconciliation processes to ensure accuracy of broker accounts client settlements and financial records. Collaborate with internal teams and external...SuggestedFull timeRemote job
WNS Global Services
Punea month ago - ...to established policies and procedures in an efficient timely and accurate manner Essential Duties and Responsibilities : Processing verifying and posting receipts for sales rendered. Researching and resolving account discrepancies. Processing and recording transactions...SuggestedFull time
Rocket Software Development India
Punemore than 2 months ago - ...Join our growing team for exciting opportunities in the US Spanish Process Open Positions: Spanish Collector / Associate Spanish QA... ...skills Minimum 6 months of experience in US Spanish Voice Process / Collections / QA / Team Handling roles Strong problem...SuggestedFull timeUS shiftShift work
Crescare Solutions
Punemore than 2 months ago - Description: · Billing and invoicing · Timely application of all client payments received · Acquire client remittances to ensure accurate and timely application · Answering and resolving sales billing inquires. · Identify clients with consistent payment issues and...SuggestedPermanent employmentFull time
- ...Job Title: Analyst International Healthcare Voice Process Key Responsibilities: Handle inbound and outbound calls related to healthcare services Provide excellent customer service by addressing queries concerns and complaints in a professional manner. Accurately...SuggestedFull timeWork at officeRemote jobUS shiftShift workNight shift
EVERSANA
Punea month ago - ...organisation's needs. AR Administrator will report directly to the AR Manager and will be responsible for delivering the Accounts Receivable processes. This includes ensuring the accurate and timely processing of transactions, cash allocation, invoice management, and collections....SuggestedFull timeLocal area
- ...Receivable balances due. Performs activities under minimal supervision. Key Responsibilities: Works with more complex customers to process payments. Prepares statements of accounts for customers. Answers basic and complex customer inquiries. Prepares analysis of...SuggestedRelocation packageWork at officeShift work
- ...for management and coordination of overall operations for team handling Insurance Claims related activities SLA delivery across all processes quality and general administrationTeam Management and People Development:Lead & motivate the team and ensure their development through...SuggestedFull timeRemote job
WNS Global Services
Punemore than 2 months ago - ...who have purchased a spa online to provide them with necessary information and expectations regarding all aspects of the spa delivery process. These activities will be done using scripting information and training provided the AHS Customer Care team. Primary...SuggestedPermanent employmentFull timeLocal areaImmediate startRemote jobHome officeShift workAfternoon shift
Masco
Punea month ago - ...advanced systems to enhance inventory control and expedite order processing. Key Responsibilities: Deliver Tier 1 Technical Support... ...service tools and documentation product quality initiatives and Voice of Customer. Escalate complex vehicle issues to technical lead...SuggestedFull time
PACCAR India
Punemore than 2 months ago - Process: International Voice / UK Process (Blended: Voice, Email, & Chat) experience 6Suggested
- Additional Information : Konecranes moves what matters . We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs...SuggestedFull timeRemote job
Konecranes
Punemore than 2 months ago - ...suggestions. Stay updated with industry best practices in cloud hosting web hosting and collection strategies to improve customer success processes. Maintain detailed records of client interactions payment statuses and resolution of any issues. Skills & Qualifications:...SuggestedFull time
Leapswitch Networks Pvt Ltd
Pune17 days ago - ...THE POSITION: Responsible for the execution of key business functions within the Order Management department including order processing call center support and returns processing focused on customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked...Full timeWork at officeRemote jobShift workNight shift
EVERSANA
Punea month ago - Key Responsibilities 1. City Service Operations Management Own complete after-sales service operations within the city. Ensure timely resolution of customer complaints and breakdown calls. Drive adherence to service SLAs TAT and first-time fix targets. ...Full time
N Human Resources & Management Systems
Punea month ago - Description Job Title: Manager - AI Customer experience Location: Pune India (Hybrid) Permanent - Full Time About us: Cyncly is a global technology powerhouse with 2800 employees and 70000 customers across 100 countries and 46 offices. Cyncly transforms the ...Permanent employmentFull timeHybrid workLocal area
Cyncly
Pune16 days ago - ...request management and testing to increase the EDI rate for all relevant EDI message types for all Metro countries. Ensures EDI processes fulfill the business requirements and supports in EDI implementation enhancement and infrastructure. Evaluate and prioritize problems...Full timeRemote job
METRO/MAKRO
Punea month ago - ...use case Design configure test and rollout complex high-stakes configuration updates in production environments Contribute to processes and operational improvements in this new rapidly growing team Be able to take up and drive initiatives and projects Requirements...Full timeContract workHybrid workWork at officeLocal areaRemote jobFlexible hours
Zendesk
Punemore than 2 months ago - ...and addressing the technical requirements of internal teams and clients to ensure effective service delivery and support continuous process improvements. Key Requirements & Responsibilities Pre-Sales and Consultative Support: Lead pre-sales activities with in-depth knowledge...Full timeContract workRemote jobFlexible hours
Assent
Punemore than 2 months ago - ...Description Job Description: # Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. # Be logged-in and available to answer calls through our global Service Desk call centre solution. # Actively participate in...Full timeImmediate startShift workWeekend work
Stefanini Group
Pune4 days ago - Description As a Sr Customer Success Rep here at Honeywell you will play a crucial role in ensuring our customers achieve their desired outcomes while using our products and services. You will be responsible for building strong relationships with customers understanding ...Long term contractFull time
Honeywell
Punea month ago - ...documentation including troubleshooting guides system configurations SOPs and incident RCA reports. Ensure compliance with IT operational processes including incident management change management and system monitoring. Key Decisions / Dimensions Identifying and resolving...Full time
Bajaj Finance
Pune15 days ago - ...Supervisor role as the business evolves. The role remains fully customer-facing with added responsibilities focused on peer support process improvement and informal leadership without formal people management at this stage. Primary Responsibilities Customer Support (...Permanent employmentFull timeLocal areaImmediate startRemote jobHome officeShift work
Masco
Punea month ago - ...based on the data gathering for best possible design Define manage and deliver on customer expectations throughout the implementation process Configure Legion products according to the solution blueprint updating design documents as-needed Thoroughly test configured...Hourly payPermanent employmentFull timeContract workHybrid workLocal areaImmediate startRemote job
Legion
Pune11 days ago - ...urgency in customer issue resolution Professional standard in grammar and though articulation. Ability to understand end to end processes. Technical Skills Must have computer experience: Excel Word and Power Point Good typing speed Excellent Communication...Full time
Maersk
Punea month ago - ...primary responsibility will be to lead the end-to-end technical delivery for our customers. Youll take ownership of the implementation process from initial requirements gathering to successful go-live ensuring solutions are technically sound and aligned with customer business...Full timeHybrid workWork at officeLocal areaRemote jobFlexible hours
Zendesk
Punemore than 2 months ago - ...delivered in accordance with approved procedures system-configured controls and upstream approvals. To review capacity and create Process KPIs / KRAs for the team and report them out to senior leadership on regular intervals Implement sustainable best practices for management...Full timeWork at officeRemote jobShift workNight shift
CleanHarbors
Punea month ago - ...Million) registered users and a digital payments acceptance network spread across over 4 Crore (40 million) merchants. PhonePe also processes over 33 Crore (330 Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePes...Full timeContract workTemporary workRelocation packageFlexible hours
PhonePe
Punemore than 2 months ago
