Identifying and assessing training and development needs through job analysis, appraisal schemes and regular consultation with retail operation managers and human resources department
Training Calendar planning with maximum coverage and adherence as per assigned budget
Ensures maximum effectiveness of sales and service goals by developing, implementing and conducting store training programs.
Conducts and impart On-the-job, Off-the-Job, product and statutory training for store level employee groups as per the pre-defined training modules.
Plan and deliver CSA Training program workshops and support the Store Manager core training program whenever required
Creating a culture of learning and continuous personal development in stores
Researches new training methods and determines feasibility of use.
Evaluates and enhances training programs to maximize revenue goals and enhance staff development.
Observing analyzing sales results reports and conferring with retail operation and store managers.
To increase the level of relevant skills and knowledge within the V-mart workforce through provision of training and learning support to store staff.
Improves training effectiveness by developing new approaches and techniques, making support readily available and integrating support with routine job functions.
To organize, administrate and set up training programs and events as required
To arrange, create, produce and distribute training-related material and facilities as required.
Maintaining accurate, comprehensive and up-to-date training records, staff competencies reports, monthly training reports and On Job Training reports.
Assessing the impact by measuring training output through initial and continuous feedbacks
Planning and executing employee engagement activities at store level for the allocated region.
To support and contribute towards the general HR department activities as required at the store level.
Facilitating, implementing, and monitoring yearly appraisal schemes at store level
Use qualitative and quantitative methods to ensure the effectiveness of training and development programs
Assist HR in ensuring progression and Career Ladder are effectively applied and executed at the store level
Identify and develop in-store trainers, driving the personal development of natural successors

Experience : 4 Years to 6 Years

Education : Minimum qualification – Graduation in any field. Preferably MBA / PG diploma or degree in Human Resource Management. Any certification in training & development will be added advantage.

Key Skills and Attributes:

Excellent interpersonal, partnering, prioritizing and organizational skills.
Highly developed oral and written communication, influencing and problem solving skills.
Proficiency in imparting training and presentations skills.
Time management ability, team working skills and high quality execution focus.
Strong influencing skills and ability to manage diverse stakeholders especially at senior level
High level planning and prioritizing skills to meet deadlines and objectives

Area Training Manager