As a Field Executive , you will be responsible for conducting various outdoor activities that involve direct interaction with clients, vendors, or agents. Your primary duties will include [choose relevant duties from below: customer verification, document collection/delivery, sales support, technical service, cash collection, market surveys, etc.]. This role requires strong communication skills, excellent organizational abilities, a proactive approach to problem-solving, and the willingness to travel extensively within the designated area.

Responsibilities

Client Interaction & Service:
Visit clients/customers at their specified locations for [e.g., identity verification, document collection, service activation, product delivery, post-service feedback].
Provide clear and accurate information about our [products/services/processes] to clients.
Address basic client queries or concerns in the field and escalate complex issues to the relevant internal department.
Maintain a professional and courteous demeanor during all interactions.
Documentation & Verification:
Collect necessary documents from clients (e.g., KYC forms, application forms, payment proofs, service agreements), ensuring all details are accurate and complete.
Conduct on-site verification of client information, addresses, or business premises as per company guidelines.
Ensure all collected documents are properly logged and submitted in a timely manner.
Operational Execution (select specific responsibilities based on role type):
For Sales Support/Collections: Support the sales team by facilitating lead follow-ups, initial client meetings, or collecting overdue payments.
For Delivery/Logistics: Ensure timely and safe delivery/pickup of products or documents. Manage delivery routes efficiently.
For Technical/Service: Perform basic on-site troubleshooting, installation, or service support for products/equipment.
For Survey/Market Research: Conduct market surveys, gather feedback, and collect competitive intelligence from the field.
Reporting & Communication:
Maintain accurate records of all field visits, interactions, and outcomes using a mobile application or designated system.
Prepare and submit daily/weekly activity reports to the supervisor.
Communicate regularly with the back-office or coordination team to provide updates and receive instructions.
Compliance & Safety:
Adhere to all company policies, operational procedures, and safety guidelines while on duty.
Ensure confidentiality and security of client information and company assets.