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- ...CHANDIGARH & MOHALI (ROTATIONAL SHIFTS) CALL SOURABH@ (***) ***-**** International BPO continues... ...through working internationally with Contact Centre Candidates looking for first... ...there but looking for job change , please get in touch and we will be very happy to assist...CallLong term contractWork at officeShift workSahibzada Ajit Singh Nagar5 days ago
- ...working in it but looking for job change , please get in touch and we will be very happy to assist you. Call Sourabh @ (***) ***-**** Graduates or BE/ B-Tech with... ...issues as often as possible during the first contact. Ability to assess customer sentiment at all stages...CallChandigarh6 days ago
- ...and looking for people to join International MNC BPO Inbound Contact Centres in Mohali & Chandigarh Please get in touch to connect with us, we're looking forward to starting a conversation with you. Call @ (***) ***-**** We do not charge any kind of Fee for our Services...CallLong term contractWork at officeSahibzada Ajit Singh Nagar3 days ago
- ...CHANDIGARH & MOHALI (ROTATIONAL SHIFTS) PLZ CALL SOURABH @ (***) ***-**** If you are... ...there but looking for job change , please get in touch and we will be very happy to assist... ...record through working internationally with Contact Centre Candidates looking for first time...CallLong term contractWork at officeShift workChandigarh8 days ago
- ...professional to join our team in the role of Contact Centre Representative Business:... ...Responsibilities Answers (or makes) phone calls & responds to email (mailbox management) from... ...to do a good job and is concerned about getting it right for the customers and checks everything...CallPermanent employmentFlexible hoursSecunderabad14 days ago
- ...work in shifts. About Team: The Walmart Contact Center specializes in providing best-in-... ...working experience as a team Manager in a BPO or Call Center company. ~ Leading a team with... ...tell me to reduce future escalations and get team members self-sufficient. ~ Improving...CallPermanent employmentFlexible hoursShift workNight shiftRotating shiftBangalore1 day ago
- ...cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation... ...for the role of Senior Manager, Work Force Management (WFM) Contact Center The Call Center Workforce Manager will manage the operational...CallSecunderabad10 hours ago
- ...and Pre ; Post Payment Audits. The Walmart Contact Center specializes in providing best-in-class... ...experience as a team leader in a BPO or Call Center company. ~ Leading a team with responsibility... ...tell me to reduce future escalations and get team members self-sufficient. ~...CallPermanent employmentContract workFlexible hoursShift workNight shiftRotating shiftBangalore1 day ago
- ...We are looking for an experienced Contact Center Engineer with hands-on expertise in Avaya Aura and Cisco Contact Center technologies. The... ...Cisco Contact Center platforms (UCCE, UCCX, or CUCM). Manage call flows, routing scripts, IVR setups, and dial plans. Monitor system...CallDelhia month ago
- ...Hiring for Team Lead - Operations ( Contact Centre/ BPO /Call centre) Interested candidates inbox your resumes to [HIDDEN TEXT] POSITION: - Team Leader - Operations LOCATION: - Chennai, India JOB PROFILE:- Educate/Remind & Review their respective team/individuals...CallChennai1 day ago
- ...We are seeking a skilled Cisco Contact Center Administrator to manage and optimize our contact center operations. The ideal candidate will... ...protocols such as SIP, H.323, and RTP. ~ Experience with Cisco Call Manager and IVR systems. ~ Knowledge of networking concepts, including...CallChennaia month ago
- # We are looking for a subject matter expert in the call center domain with deep hands-on experience with Cisco UCCE design and delivery and Webex Contact Center. #5 to 10 year s experience in the Contact Centre Technologies specific to Cisco UCCE, Cloud based Contact Centers...CallDelhi10 days ago
- ...providing support 24 hours a day 7 days a week, creating service calls and/or redirecting customer calls to a specialized support group... ...solving the case, making sure the field engineers who are going to contact / visit the customer will be informed correctly and as rapidly as...CallNight shiftMumbai2 days ago
- ...team here! Responsibilities Creation and modification of call flows, queues, people, roles, permissions, sites, and locations... ...modify Architect call flows. Create and update User Accounts for contact centre systems such as Free voice, Genesys, etc. Support end...CallChennai8 days ago
- ...Inviting applications for the role of Lead Consultant - Contact Center Cloud Engineer Responsibilities ~ Demonstrate knowledge of IVR... ...strategies ~ Pro-Actively deploy solutions that improve call quality and customer experience Qualifications we seek in you...CallLong term contractFull timeSecunderabad10 hours ago
- ...Job Title: Contact Center Solutions Engineer Location: Chennai Work Type: Hybrid Exp: 5 to 15 Years Overview: TekWissen... ...technologies. The ideal candidate will possess strong expertise in Call Recording, Speech Analytics, and Dialer Platforms, with a focus on...CallHybrid workWeekend workChennai3 days ago
- ...Job Summary: We are seeking a highly skilled Contact Center Engineer with experience in both Avaya and Cisco platforms. The role involves... ..., and vendor teams to deliver reliable and efficient voice and call center systems. Key Responsibilities: Design, implement,...CallBangalorea month ago
- ...ensuring high availability and quality of service (QoS). Manage call routing, dial plans, voicemail systems, and call recording... ...Solid understanding of telephony protocols (SIP, VoIP, WebRTC) and contact center infrastructure. Experience with cloud-based contact center...CallIndia3 days ago
- .... Join EY and help to build a better working world. Role – Contact centre BA Level - Senior Responsibilities, Skills and Expertise... ...business, CX, and compliance requirements. Prepare detailed call flow specs for developers. Experienced in enhancing and...CallFull timePune10 days ago
- ...focuses on designing, implementing, and optimizing voicebot and contact center automation solutions that enhance user experience, minimize... ...Analytics & Reporting Track metrics such as containment rate, call deflection, CSAT, and average handle time reduction. Use data...CallSecunderabad2 days ago
- ...Inviting applications for the role of Lead Consultant - Contact Management Engineer Job Description: We are seeking skilled Microsoft engineers to lead the design and development of advanced call center automation solutions and AI-powered bots for patient engagement...CallSecunderabad10 hours ago
- ...Monitor system health and ensure high availability and performance. Provide operational support, including on-call duties. Technical Skills Required Contact Center technologies (Call Recording, Speech Analytics, Dialer Systems) Nice CXone and Verint Cloud platforms...CallHybrid workChennai3 days ago
- ...Job Title: Contact Center Sales Manager Location: [Malad west, Mumbai / Branch Name] Department: Sales / Contact Center Reports To:... ...maximize conversion and revenue. Monitor performance metrics (calls, conversions, sales, and retention) and take corrective actions where...CallShift workMumbai3 days ago
- ...Role Expectations Salesforce Service Cloud and Contact Center : Designs and implements best-in-class Salesforce-based call center solutions. Optimizes customer and agent experiences, processes, workflows, and online and call handling best practices using Salesforce...CallFull timeAhmedabada month ago
- ...growth isnt an accident; its architected. About The Role The Contact Center Lead will oversee the end-to-end operations of MAVIP... ...ensuring delivery excellence and ROI. Recruit, train, and mentor calling and coordination teams to maintain productivity, professionalism...CallFull timeIndore8 days ago
- ...Role ~ Designs and implements best in class Salesforce based call center solutions. ~ Optimizes customer and agent experiences, processes... .... ~ Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. ~ Leadership. Leads and...CallFull timeKolkattaa month ago
- ...Role Expectations Salesforce Service Cloud and Contact Center Design and implement best-in-class Salesforce-based call center solutions Optimize customer and agent experiences, workflows, and omnichannel processes using Salesforce tools such as Experience Cloud, Service...CallLong term contractFull timeLucknowa month ago
- ...status updates to appropriate parties. Proactively initiate customer contact to ensure the highest possible quality of customer service.... ...skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed Partner with Human...CallFull timePart timeWork at officeGurgaon1 day ago
- ...day–to-day planning, operation and problem-solving of team of 20 contact centre agents to meet required service level standards in customer... ...Achievement of defined SLAs (TAT, Average Handling Time, Call response rate, Call quality) Avoidable escalation % CSAT Score...CallFull timeGurgaon1 day ago
- ...an experienced Senior Business Analyst to join our team within a Contact Centre Infrastructure. The role will focus on delivering end-to-end... ...solutions into functional and technical specifications including call flows, functional specifications, database configuration....CallFull timeInternshipRemote jobPune1 day ago
