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TL German Voice Process- Jaipur ( WFO)
Jaipur
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Job Details :- Job Description –TL German Voice Process (Work from Office) Key Responsibilities: - Dedicated Candidates are required for handling International Inbound calls. - The Major job role will be to answer incoming...
TL /CCE (Voice & Chat) - German -Jaipur(WFO)
Jaipur
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Job description
German level - B2/C1/C2
Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers...
...ENSURE ALL POLICIES REGARDING PROCESS, DISCIPLINE, PLANNING ARE ADHERED TO.
TLs TO ENSURE SELF AND TEAM CUIMS ENTRIES.
TO ENSURE THAT TL DEVELOPS ANALYTICAL SKILLS WITH REGARD TO COMPETITION AND
OWN BUSINESS STRATEGY.
~ TO KEEP REGULAR CHECK ON MARKETING COLLATERALS...
...space is a strong preference.
Must have at least 2-3 years of working experience in the banking industry and should have worked as a TL/ASM in some financial institution
Excellent communication skills both in English and Hindi
Well-versed with Excel, Word and PowerPoint...
...Confirmation note sent to Customer
Research of previously submitted information when needed
Primary Internal Interactions
AM/TL for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as...
...Accountabilities
Promoter onboarding - Admin & Business; Smart Phone Outlet (SPO) chain engagement;
Promoter Productivity: Team Leader's (TL) monthly PJP setting & tracking; VISA adherence on attendance & training; Key SPO- KRO visit as per defined PJP; Carry out OJT
Drive...
...certifications, specialized training - if required)
NA
Working Relationships
Internal Contacts
(and purpose of relationship):
. TL for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support.
. Manager for...
...reporting performance, escalations, clarifying concerns, and seeking feedback and support.
Manager for monthly evaluation of performance.
TL / Assistant Manager for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support...
...reporting performance, escalations, clarifying concerns, and seeking feedback and support.
Manager for monthly evaluation of performance.
TL / Assistant Manager for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support...
...business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun
Job Title: Team Lead (TL)
Location: JPX1
Summary:
Amazon is a highly data driven company highly passionate about its customers. In this context it...