...to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s... ...SoW
Minimal Escalation
Customer Experience
2.
Personal
Attendance
Documentation etc.
TIS Service Desk
...weekly reports on call status
Prepare monthly report on recurring calls and assist Facility Manager in job card analysis
Close service requests by regular following up with respective service assignee and record response times
Perform any other duties assigned by the...
...Job Title
IT Service Desk Administrator, 1
Job Description
Primary Responsibilities:
Assists domestic and international DDM customers in troubleshooting technical issues and questions related to:
Desktop technologies such as Windows, MAC OS,
Software tools...
Rs 2.76 - 3 lakhs p.a.
...Asia Pacific Commercial Information teams by providing services on a full range of support tasks including but not limited... ...support,Commercial Information
Designation: Commercial Administrator - Information Service Desk
Vacancies: 1
Experience: 0 - 1.0 Year(s)...
Assists domestic and international DDM customers in troubleshooting technical issues and questions related to:
Desktop technologies such as Windows, MAC OS,
Software tools such as Adobe Creative Cloud (CC) products
Audio-Visual Equipments
Ensures responsiveness ...
HIRING FOR SERVICE DESK EXECUTIVE
2+ YEARS OF EXPERIENCE IN TROUBLESHOOTING OF WINDOWS 8 & 10, OUTLOOK CONFIGURATION &
MICROSOFT OFFICE 365
CTC:- UP TO 5.5/6LPA
SHIFT: US SHIFT
LOCATION: ANDHERI & MAHAPE
Contact - Aishwarya (***) ***-**** / mail on [HIDDEN TEXT]
...Job Description: SERVICE DESK ENGINEER
Role : SD Administrator.
Shifts : Rotational ( 5 days WFO 1 way cab facility )
Location : Pune, Hinjewadi Phase 2.
-----------------------------------------------------------------------------------------------------------...
...Qualifications And Skills
Proven experience as a Front Desk Administrator or similar role
Excellent verbal and written communication skills... ...multitasking abilities
Proficient in MS Office
Customer service-oriented
Attention to detail and problem-solving skills...
...Job Description
Provides leadership and oversight to the Service Desk Support group. Provides assistance to customers, addressing trouble... ...defined operational guidelines, completes technical and administrative tasks.
Ensures compliance with established Service Desk and...
...and leadership skills.
Role Description
As a Front Desk Administrator at our esteemed educational institution, you will serve as the... ...our school. This role entails providing exceptional customer service to students, parents, faculty, and visitors while managing administrative...
...Description
Deliver high quality customer service and technical support to our US and... ...submit problem resolutions to the Service Desk knowledge database in order to
assist... ...Email and Calendars)
Active Directory User Administration
Desktop and laptop hardware, as well...
...inquiries regarding courses, schedules, and academic support services.
- Coordinate student appointments with faculty and staff members... ...records and ensure accuracy and confidentiality.
- Provide administrative support to various departments as needed.
**Requirements:**...
Rs 2 lakh p.a.
...IT Skill Development & Training.
HR Consulting & Recruitment services, including train and deploy models.
Advanced training for career... ...agencies and leading MNCs.
The Role
The IT Service Desk is a centralized staff responsible for providing technical assistance...
...work and live. Together, we are building a better world, so we can all enjoy living in it.
About TIS
The Technical Information Solutions (TIS) team within Global Service, Americas Distribution & Service Division (ADSD) creates and delivers technical parts and service...
...Service Desk Professional
Job Req ID: 32792
Posting Date: 29 Apr 2024
Function: Service
Unit: Business
Location:
Block EP,Plot 1, Kolkata, India
Salary: Competitive
Job Req ID:
Posting Date:
Function:
Location:
Salary:
Why this job matters...
...Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes... ...the role of Technical Associate - Service Desk
Candidate with experience in PC software... ...a corporate environment responsible for administration and troubleshooting of Microsoft...
...role will be a leader and critical thinker to join our Managed
Services team. In this role, you will be reviewing, assigning, and... ...challenge for you.
Key Responsibilities
Managing JIRA Service Desk Instance.
Rolling out and coaching team members across Managed...
...help the customer to achieve satisfaction
Requirements
• FRESHERS are welcome to Apply
• 0 – 1+ Years of experience in Service Desk
• Diploma / Degree in any stream
• Willing to work in rotational shift
• 6 Days Work Week
• Proven customer support experience...
Responsibilities:
• Serving as the first point of contact for customers seeking technical assistance over the phone or email.
• Responsible for logging tickets/calls, monitoring calls, assigning call to respective customer support engineer.
• Resolve the defined calls...
...Job Description
Senior Service Desk Analyst
The Service Desk team works with executives, business unit/service line leaders and... ...platform)
Act as local point-of-contact to Kroll offices for administration and maintenance of laptops/desktops, backup routine and...
Hiring for Service Desk Process
Eligibility: Any Graduate.
Experience: 1 year in Service Desk dealing with PC related issues, OS reinstallation, Password reset, MS Suite , Active directory, Service now. Ticketing experience. Proficiency in using request management tools...
...OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers... ..., modules, features, configuration validation, user access administration, analyzing user environment scenarios, application-related...
Position Name
Digital Workplace Executive / IT Service Desk Executive Department
IT, Reporting
Finance/IT Manager, Location
Pune, Kothrud Peers - Server Administrator / IT Asset manager, Network Administrator, Global Service Desk Main Tasks Physical & Remote support...
...resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.
Job Title
Analyst - Service Desk
Job Description
First point of contact for Capita Customers, providing 1st Line diagnosis and resolution...
...till clousure.
Provide a centralized and a single point of contact for the agreed IT infrastructure management services
Develop and maintain Service Desk Operational Procedures and Processes
Monitor the Service Desk tool for open and pending tickets raised by HMCLs...
Greetings from FLY Consulting Services!!
We have an immediate requirement with one of our clients for Technical Support Voice. We are looking for immediate joiners only.
Role:- Technical Support Voice
Eligibility:- Plus 2 to any graduate
Experience:- Minimum of 6...
...OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions...
...enVista is the leading supply chain and enterprise consulting firm and the premier provider of supply chain technology & strategy services, material handling automation & robotics, Microsoft solutions and IT managed services. With 20+ years of unmatched domain expertise, enVista...
...Micro Academy
Job Opportunity for BSc (IT, Computer) or B.Tech , BE, BCA, MTech, MCA, MSc (Computer) graduates !!!
:
L1 Service Desk
Education BSc (IT, Computer) or B.Tech/ BE, BCA, MTech, MCA, MSc
Location - Bangalore (onsite)
24/7 rotational shift.
3...
Title
Infrastructure Specialist Cloud Application Operations
Job Type
Contract
JD
Service desk- Should have excellent communication skills. Should have excellent voice communication skills (24/7 call Support) - English Good Analytical and Interpretation skills...