Average salary: Rs1,140,157 /yearly
More statsSearch Results: 125 vacancies
...Support Engineer or similar role- Hands-on experience with Windows/Linux/Mac OS environments- Have knowledge in any customer facing CRM/Ticketing tool- Having basic knowledge in MySQL DB and writing simple queries to get Data for debugging issues.- Having basic level knowledge...
...Participation in providing training to customers as required- Data management for web applicationsRequirements :- Hands on experience with Ticket / Incident management using JIRA- Experience on managing JIRA Admin and JIRA Cloud- Experience on deployment of patches on hosted...
...proactively, mitigate and escalate as deemed appropriate.
Maintain ownership of Leegality’s support queries. You will actively monitor tickets' status and accurately categorizing with the objective of enforcing ticket timelines.
Be enthusiastic to set up internal processes...
...resolving software bugs, configuration issues, or user errors.- Manage and prioritize incoming support requests or incidents through a ticketing system, ensuring timely resolution and appropriate communication with users. - Escalate complex or critical issues to higher levels...
...tasks simultaneously.
Understanding the products and services provided by the company.
Supporting the customer through an email ticketing system social media and phone calls.
Resolving customer complaints and queries.
Providing detailed information to customers....
Rs 13 - 15 lakhs p.a.
...Azure related to various Services available on Azure platform.
Will be responsible for updating, sharing daily, weekly & monthly tickets tracker & analysis.
Defining key management routines and governance strategy to ensure effective business process execution.
Should...
...ability to create custom activities.Optional Skills :- Experience with ERP applications such as SAP or Oracle Apps.- Familiarity with IT ticketing applications like ServiceNow or Remedy.- Knowledge of additional programming languages such as C#, Python, or Core Java....
...Job Description
Position Title - Travel Consultant
No. of positions - 1
Location - Gurugram
Key KPI's
~ Group Ticketing
Years of work experience
~ 1-2 years
Background and previous suitable work profile
~ Group Ticketing
Skills and Competencies...
...requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely response of all the tickets raised by the client end user
# Service requests solutioning by maintaining quality parameters
# Act as a custodian of client’s...
...in scheduling/organizing the meeting or conference call
Travel Management - Support the project team members in booking the travel tickets
Workshop or Area visit Plan - Help in planning the agenda, for workshops/area visits by handling the logistics of stay, food and...
Description
HR Direct
Skill
HR Direct, English, Communication, Voice, Tickets
Qualification
B.TECH/B.E.
...documentation including program-level and user-level documentation; enhances existing software systems.
# Manages work and priorities through ticketing system and workflow.
# Collaborates with various stakeholders to remove project obstacles.
# Troubleshoots networking, routing...
...skills
~Working knowledge of Word, Excel, PowerPoint and Outlook
~Sufficient knowledge of all travel related services – air and train tickets, hotels, cars, passports, visas, foreign exchange and international credit cards
~Ability to plan, organize and execute major...
...flagship conferences.
Perform in-depth data analysis to understand attendee behaviors and registration curves across all attendee types, ticket types and channels. Leverage findings to forecast attendance.
Ensure data consistency across registration platforms, troubleshoot...
...standards.
Collect and review monthly feedbacks from employees and create a report.
Daily Operation-
Track the e-facility raised ticket and coordinate with Sodexo and facility team according to client’s requirements.
Track all the allocation of Meeting rooms and...
...requestor, research or troubleshoot the request and draft response as per defined guidelines
• Monitor and own the assigned cases/ tickets and ensure successful processing of the same adhering to the defined SLAs and case priority
• Receive, review, and process all relevant...
...environment where the team can excel through encouragement and empowerment
· Support manager in generating reports on data around ticket volume and resolution time
· Understand, analyze and identify trends in respondent inquiries or behavior to optimize processes
·...
...Network faults, and initiate escalation procedures to next level as necessary, and provide them with all fault details
To accept Tickets and able to work with other groups and organization to resolve problem within set times.
Any other tasks or projects relevant to job...
...external stakeholders to recover from the system's failure (proactive/reactive). You will manage incidents and problems for each incident/ticket and need to ensure high uptime for the business.
Job Requirements - Attributes
The Candidate should hold hardcore 24x7...
...resolutions for the invoices and releasing the invoices for Payment
• Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA
• Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #...
