Average salary: Rs1,020,171 /yearly
More statsSearch Results: 9 vacancies
...product or software development and with business or customer service processes. Automation is also used to streamline IT help desk ticketing, service management and to deliver quality products and software faster, with fewer defects. Work on the designing, programming, simulation...
Rs 10 - 12 lakhs p.a.
...Preparation of daily Market Report.
Providing complete research support and ticket solving.
Training, Respective Market Training, Product Training etc.
Client retention and renewals along with Client satisfaction.
Maintain daily tracks record of recommendations...
...policies
Install, configure, and maintain desktop and laptop PCs, printers, voice, data, audio, and video equipment and resolve trouble ticket items
Collaborate with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed...
Rs 16 - 20 lakhs p.a.
...meeting.
Responsible for testing estimation/effort for sprint.
Responsible for Function and Regression testing for the sprint tickets.
Responsible for API testing for the API’s implemented or edited.
Run the regression Suite in Jenkins or locally to validate regular...
Rs 1 - 2.5 lakhs p.a.
...manage customers data base
- Keeping records of customer interactions, transactions, comments, and complaints to be able to close a ticket properly.
- support field executive and colleagues, if and when required.
- handle customers complaint and give right solutions...
...configuring router and firewall appliance
~ IP Management skills
~ Basic English communication skills
~ Knows email reporting ticketing
~ CRM knowledge (salesforce, Zoho)
~ Active Directory knowledge (all platform is a plus)
TECHNICAL & PHYSICAL...
...Cloud
Watch.
Good to know and at least hands on experience on Cloud Operation Process and Agile Release Processes, and L2/L3
Ticketing process.
Should have experience with source control and management tools like Git.
Essential Duties & Responsibilities:...
...to work independently and as part of a team
Strong problemsolving skills and attention to detail
Knowledge of CRM software and ticketing systems
Are you passionate about providing topnotch customer support and looking for a new challenge Join our team at Recooty and...
...corporate systems
Demonstrate ability to meet or exceed organizational KPI metrics for MTTR, Problem, Incident, Service Requests ticketing and quality assurance.
Support production escalations and manage issue through resolution to stabilize operational environment(s)...
