Average salary: Rs1,186,665 /yearly
More statsSearch Results: 398 vacancies
...in dealing with customer concerns and complaints.
Ability to multitask in a fast-paced environment.
Key Responsibilities:
Ticket Management:
Receive, log, and prioritize customer inquiries, issues, and complaints through ticketing software.
Assign tickets to...
...● Handle Refunds Queues (GDS, LCC, BSP link)
● Manage non show tickets
● Manage ADMs/ACMs
● Manage billing issues (Extra refunds, Ret... ...Requirements
● At least one year experience as a Travel Agent
● Excellent GDS knowledge in Amadeus and Sabre (Galileo knowledge...
Job Number 24091555
Job Category
Rooms & Guest Services Operations
Location
The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY
Our jobs...
Supports Customer Service team in delivering higher performance on
productivity, accuracy and timeliness of documents, as per agreed SLA.
Works within pre-determined set of rules and procedures.
Key Responsibilities:
- Manage end-to-end shipments by validating...
...Interviews for Fresher/Experienced Air Ticketing Executive for Mumbai
Salary starts from 20,000 till 32,000 Rs in Hand + Free Home pick... ...Us:- (***) ***-****
Eligibility to become Airline Ticketing Agent
Candidate must have completed at least 18 years of age ( varies...
Rs 4.2 - 8 lakhs p.a.
...Job Title: Airline Ticketing Expert
Job Description: We are looking for a dedicated and experienced Airline Ticketing Expert to join our team. If you have 3-5 years of experience in the travel industry, possess in-depth knowledge of Global Distribution System (GDS) tools...
Attend query on phone, in person, & mails. Making recommendations according to customer needs and complaints. Dealing with various internal departments/ airlines using web-based tools and demonstrates the associated proficiency
Immediate Joining
Required Candidate...
Roles & Responsibilities:
Should be available on calls/team meetings whenever required during shift timings
Should be able to work with the team and be a good responsible team member
Qualifications:
Graduate
Excellent communication skills. Candidate needs...
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold...
...· Handling airlines ticket booking mails from both internal external customers.
· Taking care of the safety and security of the passengers on flights.
· Need to Serve Meals on Board to the Customers with a Hospitality Attitude
· Person should have unblemished...
**Job Title:** Unpaid Real Estate Agent/Broker Intern
**Company:** Terra Radius
**Location:** Pune
**About Terra Radius:**
Terra Radius is a dynamic and innovative real estate company at the forefront of leveraging technology and expertise to redefine the real estate...
JD :- 2+ years of experience in Power Virtual Agent.- Hands-on experience in developing Chatbot applications.- Monitor chatbot interactions, analyze user feedback, and generate reports.- Provide insights to improve chatbot performance and user satisfaction.- Identify and resolve...
Rs 5 - 8 lakhs p.a.
...customer service and assistance with all (international Travel/Ticketing) aspects of business travel requirements to our Corporate Travel... ...International Ticketing, Sabere,Ticket Booking,ticketing,Travel Agent,Travel Advisor,Travel Consultant,GDS,making itineraries,fare calculations...
...in keeping Infrastructure and Application Performance Monitoring agents up to date
• Assist in analyzing and addressing vulnerabilities... ...Office Suite
Middleware nodes & servers like Websphere, Jboss
Ticket/Complaint Management Systems
Virtualization Tools like VMware, vSphere...
...Responsibilities:
Manage SQL Server basic operations, including Agent jobs, SSIS, and SSRS.
Strong Hands on experience in SQL query... ...activities.
Assist in release coordination work and utilize ticketing tools such as Issue Track and Jira.
Familiarity with capital...
...management, communication, and closure throughout a Tier 2 trouble ticket life cycle.
Develop and maintain departmental and individual... ..., data, and content utilized or provided by Tier 2 to customers, agents, and other AireSpring departments.
Act as the primary escalation...
...performance evaluations.
Train and educate personnel on trouble ticket resolution, communication, ticket prioritization, and follow-up... ...is detailed, frequent, informative, and correct
Customers and agents are pleased with the outcome and level of engagement
Detailed...
...configuration and administration
Technical Troubleshooting contact center agent issues
Voice Call flow design and implementation skills
Handling the service request, Incident and change tickets
Troubleshooting the voice issues and work with various stakeholders for...
...identify areas to improve and opportunities for advancement.
Be the agent of change for new business process, technology, transformation... ..., both oral and written
~ Extensive experience in one or more ticketing systems; Salesforce Service Cloud preferred
NICE TO HAVE:...
...relevant experience in the following monitoring/event management tools or equivalent:
· BMC Event Manager
· Patrol Console
· Patrol Agent (Major skill, Must Have)
· True sight (Major Skill, Must have)
· BHOM (BMD Helix Operations Management) – Good to have.
· Should...
