Search Results: 653 vacancies
...networking concepts and protocols (TCP/IP, DNS, etc.).- Experience troubleshooting hardware and software issues.- Proficiency in a ticketing system and other relevant support tools.- Excellent problem-solving and analytical skills.- Strong communication and interpersonal skills...
Role : Service Desk Analyst Responsibilities :- Experience in using helpdesk ticketing system- Office 365 and SharePoint experience- Automation for current IT processes, enhancing the current processes- Good knowledge of ITIL based Incident/Change/Problem management- Outstanding...
...Hi Linkies,
Experience-2 to 4 Years
Location-Bangalore
Skills: Desktop Support, GDS tool and Ticketing experience
Responsibilities :
• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues...
Designation: Oracle Database AdministratorWFHJob Profile:Responsibilities:- Handling Technical support tickets within SLAs- Administer business application databases and associated program software in Database and Application Infrastructure.- Undertake performance monitoring...
...education, and / or training
~3-5 years’ experience working on TPF applications in an airline domain.
~ Prior experience working with ticketing and / or GDS is a plus with an understanding of architectural flows and how technologies operate/integrate.
~ Hands on experience...
Chariot World Tours Limited Immediate Recruitment Ticketing Managers Functional Area: Airlines/Travel/Ticketing Experience: IATA Trained, 2 years experience in International Ticketing, Group Experience, Very Good communication. Location: Bengaluru (Bangalore) (Karnataka,India...
...Responsibilities:
1. Ticketing Operations:
- Manage the entire ticketing process, including reservations, bookings, cancellations, and modifications, refunds for domestic and international flights.
- Ensure adherence to airline regulations, fare rules, and corporate...
...provide timely and accurate resolutions/advice.Responsibilities :- Respond, manage, and resolve customer queries and issues sent via a ticketing system- Talk clients through a series of actions (either via phone, email, or chat), until their queries and issues are resolved-...
...requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely response of all the tickets raised by the client end user
# Service requests solutioning by maintaining quality parameters
# Act as a custodian of client’s...
...Basic Perl scripting
Should be able to perform Disaster Recovery activities
Have strong knowledge on SDLC processes
Have ticketing tools knowledge like ServiceNow, JIRA
Should be able to train new joiners and junior resources.
Generate reports for...
...Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards...
...technology, associated ecosystem, and common processes(e.g. server-to-server integrations, real-time bidding, cookie sync, etc)
Experience working with DSPs, SSPs, Onboarders
Experience working with OTT
Experience working with ticketing systems (Zendesk, Freshdesk etc)...
...Infra operations.
Installation of Oracle and MYSQL ,Applications and break fixing of H/W and S/W issues .
Working on Service Desk tickets.
Coordinating with IT stake holders to fix the issues.
Participate in internal/external audits to showcase the IT compliance...
...Process implementation
N/A
Avg
Methodology Scrum Agile
Deep understanding on Scrum Agile
3
Training skills
3
Ticketing tool: Jira, Azure DevOps, ServiceNow…
3
Adaptability
3
Avg
3
General skills
Communication
3
Team esprit / Collaboration...
...Your daily tasks would include resolving alerts on our hosted customer deployments across various offerings, responding to customer tickets, executing planned changes.
You would also be tasked with project work aimed at operational efficiency gains
The ideal candidate...
...Infrastructure Administrator in Bangalore, India. The Administrator is responsible for administering the infrastructure, handling ticket management, and maintaining the operations of the technical infrastructure of the organization.
Responsible for supporting the company...
...Responsibility-
• Perform Monthly Process Compliance (SPCI) Audits and share report with detailed observations
• Perform Monthly Ticket Quality Audit (TQA) and share report with detailed observations (For Non Service Desk)
• Collect performance reports (SLA, KPI and other...
...techniques (SCRUM, Kanban)
~ At ease with distant & international communications through several technologies (video-conferences, ticketing tools, documents and forums, phone, chat, e-mail)
Initial Education Background:
~ Bachelor's degree or diploma
Language...
...update Processes document closely with Team manager to help the team to work and manage on time our customer requests.
Work using ticketing tool (Service Now) adding all required information for on-time delivery.
Communicate with customers to request information, share...
...experience in Linux server management above 6 years Preferred skills Cluster certification Knowledge of ‘Call Management system’ or a ticketing tool, SNOW/REMEDY is preferred Remote server administration experience. Special knowledge/skills required, if any: ...
