Search Results: 648 vacancies
...Hi Linkies,
Experience-2 to 4 Years
Location-Bangalore
Skills: Desktop Support, GDS tool and Ticketing experience
Responsibilities :
• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues...
Designation: Oracle Database AdministratorWFHJob Profile:Responsibilities:- Handling Technical support tickets within SLAs- Administer business application databases and associated program software in Database and Application Infrastructure.- Undertake performance monitoring...
...Responsibilities:
1. Ticketing Operations:
- Manage the entire ticketing process, including reservations, bookings, cancellations, and modifications, refunds for domestic and international flights.
- Ensure adherence to airline regulations, fare rules, and corporate...
As a part of our Tech Support Team, you will be responsible for resolving client queries and tickets within the given TAT. Besides, you will work closely with the QA Engineering team for any break resolution. You should have an eye for detail and excellent troubleshooting abilities...
Responsibilities :Use the ticketing system to create, update, and resolve tickets.Troubleshoot network, server, and storage issues.Installation and maintenance of network, server, and storage equipment.Maintain detailed data center documentation.Strict adherence to RingCentral...
Rs 2 - 5 lakhs p.a.
...We are urgent hiring An Air Ticketing Executive is a professional responsible for handling the process of booking airline tickets for customers. Their primary duties include:
Customer Service : Interacting with customers to understand their travel requirements, preferences...
...received via phone, email, or walk-in requests.- Document all support interactions and maintain accurate records within the Help Desk ticketing system.- Manage system updates, software patches, and troubleshoot hardware and software related issues.- Analyze and diagnose...
...provide timely and accurate resolutions/advice.Responsibilities :- Respond, manage, and resolve customer queries and issues sent via a ticketing system- Talk clients through a series of actions (either via phone, email, or chat), until their queries and issues are resolved-...
...education, and / or training
~3-5 years’ experience working on TPF applications in an airline domain.
~ Prior experience working with ticketing and / or GDS is a plus with an understanding of architectural flows and how technologies operate/integrate.
~ Hands on experience...
...requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely response of all the tickets raised by the client end user
# Service requests solutioning by maintaining quality parameters
# Act as a custodian of client’s...
...global environment.- Excellent problem-solving, analytical, communication and collaboration skills.- Experience in change management and ticket resolution- Stakeholder management with internal and external customersPreferred experience and qualifications :- Industry recognized...
Rs 12 - 20 lakhs p.a.
...understanding of reporting capabilities, data handling, API’s and PowerBi.
Familiarity with CRM systems like SFDC and SAP, as well as ticket handling tools like ITSM.
Providing technical assistance to end users across various channels including voice, email, chat, and...
...per the directions of KAVERI application development and maintenance vendor.
Maintain spares at the DR Office.
Update the service desk executive after closure of the issue raised through phone or close the ticket manually through logging to the service desk software....
...resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-...
...Experience with SolarWinds and Splunk Big Advantage
• Experience with Control M, AppDynamics
• Experience with Monitoring tools and ticketing systems.
Responsibility of / Expectations from the Role
1 Respond to alerts coming from various monitoring tools according to...
...Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly....
...customers during the respective shifts is an absolute need in the customer application production environments
Should have worked on any ticketing tools (Remedy, CX) to manage Cloud operations
Administration, Maintenance and support of Argus Safety suite products and Oracle...
...corporate events and large gatherings. We are looking for dynamic and results-driven Sales Executives to join our team and drive bulk ticket sales to corporate clients.
Job Summary:
The Sales Executive will be responsible for identifying and securing corporate clients...
...answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Daily Job responsibilities:
~1st , 2nd and 3rd line support of Mac’s
~ Imaging/reimaging and deployment of Mac...
...Providing technical expertise during all phases of the Portworx deployment for key customers.
Own and track customer issues using our ticket tracking system.
Answer and resolve support cases across all severity levels.
Work with customers and partners in understanding...
