Technical support senior agent inbound jobs

 ...eligibility, treatment plan and outcome monitoring. Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes. We have... 

 ...Position Overview: We are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Inbound Technical Support Specialist. In this role, you will be responsible for providing exceptional technical support services to hotel guests seeking... 

 ...searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service...  ...Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience... 

EXCELLENT COMMUNICATION MUST - Answer incoming customer calls. - Listen actively to customer inquiries & provide accurate information or solutions. - Address customer concerns, questions & complaints, striving to achieve first-call resolution. - Document customer interactions...

 .... Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Additional Information Posting Date: 28-April-2024 Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning... 

 ...The Technical Support Integrations Success Agent provides technical support for all customers who have a technical integration with ExploreLearning products to ensure continued implementation and usage success. As a product expert, the role serves as a primary contact for customer... 

 ...high ambitions.  We at The Customer Support team is dedicated to fostering valuable connections...  ...with our customers.As a Customer Support Agent, Your core job will be to respond to...  ...customer support, preferably for mobile/technical products ~Excellent English... 

 ...Do you thrive on challenging yourself, working as a team, learning, and achieving your goals As a member of the Credential Security Support team, you will be supporting our credential security program. You will be responsible for reviewing program violations and taking action... 

 ...manner). Transfer of the incident to the next escalation-level, incl. involvement of DevOps Developer team OR interface providers (SAP Support) when required. Creation of Backend and End-User Self-help Knowledge Articles for raised incidents to ensure better support on re-... 

Job Summary: • BE /BSc /BCA engineers with minimum 0 to 5 years of experience and Cisco certified (CCNA) • Very good Understanding of TCP/IP and troubleshooting of Network Connectivity • Experience with Cisco routers, switches and security devices • Ideal candidate should...

 ...Solution Support Engineer – Technical Assistance Centre Location: Bangalore, Coimbatore, Chennai Experience: 5+ Years Who we are and What we do? AppViewX is trusted by the world’s leading global organizations to reduce risk, ensure compliance, and increase visibility... 

 ...We are looking for a motivated and enthusiastic individual to join our team as a Inbound/Outbound Call Agent With this role, your main responsibility will be making outbound calls to potential customers, promoting our products or services, and generating leads To evaluate... 

 ...Qualys, a leading cybersecurity firm, is seeking an experienced Senior Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for high customer satisfaction in a secure environment. Ideal... 

 ...Technical Support- L1 (0-1Yr Experience Required) Technical Support Specialist to assist with our growing volume of business. As a member of technical team, you will be on the front line of technical support. Answer technical support calls with a warm helping tone... 

 ...Family: Services Job Function: Services Engineering Short Description An individual contributor who provides expert post-sales support of software and/or hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote... 

Identifying Hardware And Software Solutions. Troubleshooting Technical Issues. Diagnosing And Repairing Faults. Resolving...  ...Is Resolved. Replacing Or Repairing The Necessary Parts. Supporting The Roll-Out Of New Applications. Providing Support In The Form... 

 ...1. Provide service support including troubleshooting, service request, information inquiry, ticket update, and operation guidance for operating...  ..., logs, CMD commands, etc., can analyze and solve difficult technical problems. 8. Proficient in operation and maintenance and... 

 ...Troubleshooting and resolving complex customer network problems across a broad range of technologies. Good communication skills. On-Call after office hours support for priority cases. Knowledge of DHCP,DNS. Implementation and deployment routing and switching.

 ...individuality are celebrated and different perspectives are embraced. Learn more at Job Description EXPERIENCE . Previous exposure supporting global customers, working in 24.7 environment . Experience working in a Maintenance Service, Managed Service and/or Cloud... 

 ...The Red Hat Global Support Services team is looking for a highly skilled Senior Technical Support Engineer with excellent technical and customer service skills to join us in Pune, India. In this role, you'll become an expert on Red Hat technologies, including Red Hat Enterprise...