Average salary: Rs617,888 /yearly
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...Description
MANAGER TRIAGE: A Triage Support Manager is responsible for ensuring the success... ...a team of Success Agents (Salesforce Technical Experts) who provide first level voice... ...managing associated support projects and processes. This role involves handling critical customer...
...The engineer will be part of the Corporate System Platform Support team that manages several global IT platforms such as ServiceNow... ...Customer-facing support experience
~ Business knowledge of business process
~ Previous developer experience in Oracle applications is high...
Experience : 2-5 years. Skills : Technical Support, Merchant Onboarding with API, Excellent Communication. Location : Hyderabad. Work Mode :... ...the right questions.- Support merchants with API integration processes, ensuring seamless connectivity. - Test and validate API interfaces...
...Scope of the Role: Salesforce Development Support Engineer profile gives you opportunity... ...API/ANT Migration tool/CLI
Flows/Process Builder
Authentication, SSO/Auth Provider... ...customer satisfaction.
Develop and maintain technical expertise in assigned areas of product...
...Description
Developer Support Engineer profile gives you opportunity to expand your expertise... ...satisfaction.
· Develop and maintain technical expertise in assigned areas of product... ...API/ANT Migration tool/CLI
· Flows/Process Builder
· Authentication, SSO/Auth Provider...
...00 organizations worldwide rely on us to support business needs in the areas of accounting... ...Support Representative, you will:
Provide technical and product support to the US customer... ...platforms.
Experience in DevOps Processes:
· Experience in building, deployment,...
...others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering... ...count on Solugenix.
Job Title : Technical Support Analyst (Voice)
Location :... ...behaviour, and ability to work within approved processes.
Competencies:
A general background...
...make that possible. We dream big together, supporting each other to make our individual and... ...of a global organization entrusted as a technical resource to guide our customers during critical... ...input across business units regarding process and product improvements due to their unique...
...make that possible. We dream big together, supporting each other to make our individual and... ...role, the support engineer will resolve technical cases created by customers looking for help... ...providing input across business units regarding process and product improvements due to their...
...starts with finding the right talent to help us get there.
Technical Support Lead Analyst:
Position Overview:
In this role, you will... ...reporting deliverables that may impact ongoing support.
Maintains process and troubleshooting documentation to be utilized by both US-...
...Process Associate - Developer Support Engineering (DSE)- HIG017506
Genpact (NYSE: G) is a global professional services and solutions firm delivering... ...working closely with Software Engineers, providing coding and technical support to the developers, helping them to ensure a high...
...clients from around the world. The Global Support work environment is highly client-focused... ..., operating globally to provide 24/7/365 technical support. A Success Engineer operates... ...Salesforce
Follow established support processes and procedures
Effectively communicate...
..., hardworking, and humble individuals. Each product team is a small, mission-critical team focused on developing innovative tools to support Catalyst’s mission to improve healthcare performance, cost, and quality.
What you will own in this role:
The Support engineer...
...Responsible for client's products post implementation- Function as a technical escalation resource for issues with Confluence software... ...productive long-term relationship as well as providing dedicated support for Premium Services customers.- Responsible for day-to-day client...
...This role is essential for customer success. Responsible for supporting our existing customers on our multi-tenant SaaS platforms.... ...and procedures for the team to ensure the timely and accurate processing of technical requests from brokerages, clients and vendors on a daily...
.... At Insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are... ...Quality metrics
Prioritize and resolve issues of the highest technical and business severity
Handle customer complaints and provide...
...specialists for MQ and Clinical products. You provide expert-level technical support, deliver product trainings, and support products along their... ...- You take part in global projects to develop processes, tools and to launch new products.
EDUCATION AND/OR...
...The Tech Support Manager role will have customer facing responsibility & involves managing... ...Responsibilities:
Provide customer and technical support to customers through inbound... ...customer experiences
Evaluation of current processes, technology, and organisational skills to...
About the Role :- We are seeking a highly skilled and innovative Technical Support Engineer to join our team and play a key role in shaping the future of our customer support operations.- You will leverage your expertise in telecommunications and your understanding of AI tools...
...Greetings
Looking Fresher/Exp candidates ready to work in Voice Process in A Leading Hyderabad MNC.
About the Client: Its an... ...Experience: 1 to 3 years experience in Customer SupportTechnical support BPO International Voice process Voice process Inbound KPO Outbound...