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- ...when users are satisfied with solutions Level 1 troubleshooting mainly related to... ...complex incidents / requests to upstream technical groups Technical Skills Years of experience... ...instant message requests for technical support Operating the computer, OS and...Career Level 1
Mphasis
Pune2 days ago - ...Key Responsibilities: Act as a technical liaison, effectively... ...Stakeholders, Product Managers, Client Support, Client Success Managers, and Product Engineering to troubleshoot platform or integration... ...enhancement. Manage escalations from Level 1 and Level 2 Client Support...Career Level 1Casual workLocal areaUS shift
momentive software
Pune1 day ago - About the position: In this role, you will be responsible for providing Level 1 and 2 support, addressing complex technical issues, and collaborating with cross-functional teams to ensure the platform’s optimal performance. will serve as the front-line support, playing a critical...Career Level 1Full timeWork at officeRemote jobFlexible hours
- ...looking for a skilled and proactive Desktop Support Engineer to join our IT System Admin team. You... ...complex IT issues, providing advanced technical support across hardware, software, and network... ...User & Device Support Provide second-level technical support for desktops, laptops,...Career Level 1Permanent employmentRemote job
- ...Job Description Role: Technical Support – Service Desk L2 Location: Pune Job Summary – Candidates with a minimum 1 to 2 years of IT Service Desk experience – Those with technical knowledge and L1 troubleshooting skills with excellent English-speaking skills; and willing...Career Level 1Work at officeLocal areaFlexible hours
Mphasis
Pune2 days ago - ...Job Description Job Description Summary: As a Level 3 Support Engineer at Momentive India, you will provide advanced technical support while maintaining professional and effective communication with both clients and internal teams for the Your Membership (YM) team. Success...Career Level 1Long term contractCasual workLocal areaUS shift
momentive software
Pune1 day ago - As a Level 1 Customer Support Engineer you will be responsible for providing a service that meets or exceeds customer expectations regarding technical support. It is the responsibility of the Level 1 Customer Support Engineer to build client relationships through positive customer...Career Level 1Work at officeShift work
Enghouse Networks
Pune12 days ago - ...higher education, food, healthcare, and manufacturing. Job Summary We are seeking a Level 1 Service Desk Engineer to provide ticket triaging and coordination support for the Infrastructure Support project. The engineer will manage and triage infrastructure-related...Career Level 1
Fulcrum Digital Inc
Pune2 days ago - Description : Job Title : Salesforce L1 Support Engineer (End-User Support)Location : [Hybrid] [Nearshore / Offshore]Experience : 2 - 5 years... ....Key Responsibilities : End-User Support (Primary) : - Act as Level 1 support for Salesforce end users.- Handle incoming incidents...Career Level 1Hybrid workShift work
- ...functionality, configuration and support expertise for application... ...business analysts, architects, technical experts and software vendors on... ...Experience: Intermediate level of relevant work experience required... ...: The IT Kinaxis Solution Engineer - Senior will be responsible...Career Level 1Full timeRelocation package
Rs 2 - 12 lakhs p.a.
...Provide support for Laptops, printers, and basic MS teams phone support. Installing and... ...Office 365, Outlook, DLP, backup tools. Technical Support tools / OS Imaging: VNC, VPN /... ...solving hardware or software faults. Level 1 troubleshooting for LAN, wireless connectivity...Career Level 1Work at officeFlexible hoursShift workZscaler Softech
Punea month ago- ...our customer success team, the application support analyst will take a pro-active role in... ...also be the first line of contact for all Level 1 application support related queries that... ...clients through partnering with various engineering teams within the company. A significant proportion...Career Level 1Night shift
- ...Job Title: L1 Support Engineer Location: Pune,Bangalore& HYderabad(Hybrid) Experience: 3–5Years (STRICTLY) Employment Type: Permanent... ...development teams, and other stakeholders to resolve complex technical problems. • Perform root cause analysis for recurring issues...Career Level 1Long term contractPermanent employmentHybrid workImmediate start
People Prime Worldwide
Pune1 day ago - ...Job Title: L2 IT Support Engineer Experience: 2 Years Location: Pune, India Employment... ...: We are looking for a dedicated and technically skilled L2 IT Support Engineer to provide... .... Key Responsibilities: Provide Level 2 technical support for desktops,...Career Level 1Full timeWork at officeImmediate start
TECEZE
Pune2 days ago - ...Title : L3 Support Engineer (java or .net) Location: Hyderabad, Pune Duration: Full Time Experience: 6+ years Must: Automotive Industry... ..., and .NET or Java platform applications, resolving complex technical issues and managing escalations from L2 support teams. •...Career Level 1Long term contractFull time
People Prime Worldwide
Pune1 day ago - Description :- Provide Level 1 support for hardware, software, network, and peripheral issues.- Troubleshoot and resolve problems related to Windows, Android, and macOS devices.- Assist users with Microsoft Office Suite and commonly used business applications.- Install, configure...Career Level 1Work at office
Rs 8.5 - 16 lakhs p.a.
...Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as... ...devices Strictly adhere to defined Service Level Agreements (SLAs) Support recurring... ...with vendor support contacts to resolve technical issues Labelling Racks & devices Server...Career Level 1Work at officeIron Systems Inc
Pune8 days ago- ...Helpdesk Analyst to serve as the Tier 1 frontline support for our organization. In this role, you... ...ensuring fast and efficient resolution of technical issues for our 300+ employees. You will... ...: Diagnose and resolve common Level 1 technical issues, including password...Career Level 1
CertifyOS
Pune2 days ago - ...industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We're... ...Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind a global enterprise SaaS...Career Level 1Long term contract
Mindtickle
Pune1 day ago - ...FLSA Status Non-Exempt Technical Services Reports To Director... ...The Service Desk Analyst 1 position will model the Netrio... ...requests, handling with a high level of accuracy and customer satisfaction... ...ticket work focus of triaging support calls/emails/alerts, first call...Career Level 1Hybrid workRemote job
Netrio
Pune1 day ago Rs 15 - 20.5 lakhs p.a.
Job Description: Job title: - Application Support Engineer Location: Pune & Bangalore (Relocation is considered) Shift Timings: 06:30AM- 3:30PM IST & 1:00 PM -10:00 PM IST rotational shift Experience Level: Level 3 (8+Yrs total experience & 5+ years relevant experience...Career Level 1For contractorsWork at officeImmediate startRelocationWorking Monday to FridayShift workNight shiftTechnoble Consulting Services Private Limited
Punea month ago- ...Position: Support Engineer - Lead Experience: 6 – 10 Years (Windows Admin, L1 & L2 Support) Shift: Night Shift (Mandatory) Location... ...Perform advanced troubleshooting Manage and resolve L1 & L2 technical support issues Ensure timely incident resolution and system...Career Level 1Shift workNight shift
Concentric AI
Punea month ago - ...motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for... ..., escalating complex issues to higher-level support, and providing exceptional customer...Career Level 1
66degrees
Pune2 days ago Rs 4 - 9 lakhs p.a.
...requirements are met. Review and integrate the technical architecture requirements. Technical... ...development and maintenance of enterprise level Integration systems Technical Experience... ...Kinaxis certifications viz. Contributor Level 1, Author Level 1 and 2, Automated...Career Level 1Mount Talent Consulting
Pune7 days ago- ...day activities of the SD, L1, L2 support teams during assigned shift.... ...are being progressed in correct technical directions in timely manners Provide 2nd to 3rd level technical support and ensure that... ...customer service skills Engineering certification in Microsoft, Redhat...Career Level 1Shift work
Ensono
Pune2 days ago - Bentley Systems Technical Support Engineer Location- Pune, Hybrid Position Summary Join Bentley Systems' Global Product Support organization as a Technical Support Engineer , where you will work with world class engineering software used by infrastructure professionals...Hybrid workLocal areaWorldwide
Bentley Systems
Pune1 day ago - ...Qualys, a leading cybersecurity firm, is seeking an experienced Technical Support Engineer for Security Applications to resolve global customer and... ...class support and technical solutions. Qualifications: ~1+ years of technical support experience. ~ Experience in Vulnerability...Remote jobShift work
Qualys
Pune2 days ago - ...data infrastructure. Role Overview We are looking for a Technical Support Engineer (TSE) who will do technical problem-solving for our... ...SaaS products. Understanding of SLAs, incident severity levels, and escalation management. Communication & Soft Skills...US shiftShift work
CertifyOS
Pune1 day ago - ...exceptional technology solutions across the globe. As we expand our footprint in India, we're looking for an experienced Technical Support Engineer to be based in our office located in Pune. Responsibilities: * Support post-sales request from Westcon's Asia...Work at officeFlexible hoursShift workWeekend work
Westcon-Comstor
Pune2 days ago - ...inspire creativity, foster belonging, support collaboration, and encourage wellness.... ...Summary: Perforce is seeking a Tier 2, Technical Support Engineer with C/C++ experience to join our... ...results-oriented and able to provide a high level of customer satisfaction through the delivery...Hybrid workWork at office3 days week
Perforce Software
Pune9 days ago
