Technical support assistant jobs in Thane

 ...Key Deliverables: Ensure smooth functioning of analytics-focused IT applications through continuous support Identify, troubleshoot, and resolve technical issues to maintain system availability Collaborate across teams to optimize application performance and implement... 

 ...Support Analyst (Linux/Unix Focused) We are hiring a Support Analyst with a strong background in Linux/Unix environments. This role is perfect for a proactive problem-solver with expertise across various operating systems, scripting, and support tools, ready to ensure seamless... 

 ...Description We are seeking a motivated Technical Support Analyst to join our team in Mumbai. The ideal candidate will provide exceptional technical assistance to our clients, ensuring timely resolution of issues and maintaining high levels of customer satisfaction. This role... 

 ...pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference...  ...Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What you'll be doing Key... 

 ...in call calibration sessions with internal teams and clients. Assist in developing quality assurance standards and documentation. Track...  ...and report key quality metrics (CSAT, FCR, QA scores, etc.). Support new process implementation by ensuring quality parameters are... 

Job Description For Quality Analyst - AR Job Title: Quality Analyst AR Location: Turbhe ~ Experience: Minimum 4+ years of Experience in **AR Calling ** Added benefit: 1 year of experience in Quality** Job Responsibilities Performing daily audits and sending...

 ...quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Graduate of any course (preferred) At least one-year of work experience as a Quality Analyst (... 

Job description As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics You must always strive for Good Customer Satisfaction and Experience and...

Description We are seeking a motivated and detail-oriented Quality Analyst with 1-2 years of experience to join our team. The ideal candidate will be responsible for ensuring the quality of our software products by developing and executing test plans, identifying defects, ...

 ...customer and client listening programs to identify # customer needs and expectations. # Provides actionable data to various internal support groups as needed. # Coordinates and facilitates call calibration sessions for call center staff. # Provides feedback to call... 

 ...strong back up to the RM to effectively manage the relationships. Support RMs in material /documents required for new client acquisition...  ...timely completion of internal reporting Oversee Service Assistant desk the desk takes care of the paperwork, liasing with branch,... 

Description We are seeking a Quality Analyst II International with 1-2 years of experience to join our dynamic team. The ideal candidate will be responsible for ensuring the quality of our software products through comprehensive testing and validation processes. You will work...

 ...pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference...  ...Understands the client's operations, monitor and track their support needs and service requests, troubleshoot issues and identify opportunities... 

 ...completeness and accuracy of the feeds with other operational and technology partners and participates in investigating any issues. Supporting the daily /month-end reconciliation/ adjustment process between the data received into FRW/CFW/DACAWS and the Corporate General... 

Respond to complaints and resolve customer issues effectively Ensure a positive experience for customers Call and pitch products and services to customers Maintain professionalism during all customer interactions Required Candidate Profile Excellent communication...

 ...achieve sales targets and participate in product training sessions. Qualifications Strong Customer Service and Customer Support skills Excellent Communication skills, both verbal and written Demonstrated Sales experience and ability to meet sales targets... 

Company Description We suggest you enter details here. Role Description This is a full-time hybrid role for a Telecaller located in Thane, with some work from home acceptable. The Telecaller will be responsible for making outbound calls to potential customers...

Responsibilities: Handle inbound/outbound calls, explain products/services, update customer info, meet lead & sales targets, maintain professionalism & good customer service.Requirements: Good communication & persuasive skills, flexible for any profile, OK with inbound/outbound...

 ...Description We are seeking an experienced IT Support Engineer to join our team in India. The ideal candidate will be responsible for providing high-quality technical support to our users and ensuring that all IT systems are running efficiently. Responsibilities Provide... 

Hiresquad Resources is seeking a dedicated Quality Analyst for an International Voice Process . If you have experience as a Quality Analyst in an international voice environment within the BPO domain and possess excellent communication skills, we invite you to contribute...