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- ...Role & responsibilities This candidate will be at a customer facing role. Candidate should come from technical support background Should be well versed with basic troubleshooting experience Looking for an experience in voice support/call support. Knowledge of...Suggested
- Job Details We are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound call processes. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries...SuggestedShift work
- ...team. The ideal candidate will have a proven track record of providing exceptional customer service and support, as well as a strong technical background. Responsibilities Respond to customer inquiries and provide technical support via phone, email, and chat...Suggested
- ...We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role, you will: Developing technical specifications, processes, and documentation to produce the required Collibra deliverables. Configuring...SuggestedPermanent employmentFlexible hours
- ...problem statements for further investigations within IT ~ Nice to have ~ Confident communicator who can explain technology to non-technical audiences ~ Good problem-solving and diagnostic skills ~ Ability to support and deliver a high-quality service to stakeholders...SuggestedWeekend work
- ...As a Technical Support Engineer, you will be at the forefront of providing exceptional support for cutting-edge technologies. With your expertise in Java applications, database systems, and server troubleshooting, you'll play a key role in ensuring customer satisfaction and...Suggested
- Exposure to IBM ECM technologies (FileNet , Content Navigator, CMIS , Content collector) and Insurance domain is an added advantage. FileNet Workplace and FileNet P8 5.5.3 BPM Process Design Good experience in WebSphere Application Server V6.x, 7.X, 8.X and 9.X. Successfully...Suggested
- ...Position Overview Job Title Technical Support Lead Analyst–Collaboration Services Operations The Technical Support Advisor role for the Collaboration Services Operations team will be responsible for day-to-day operational support incidents and requests related...SuggestedWork at office
- ...Technical Support Senior Analyst (EDIFECS and AWS Support Engineer) Position Overview The EDIFECS Support Engineer is responsible for providing technical support and expertise to clients using EDIFECS products, particularly those related to healthcare data integration...Suggested
- ...Description We are looking for an experienced EBS Apps DBA + OCI to join our team. The successful candidate will be responsible for... ...of EBS and OCI with other systems Creation and maintenance of technical documentation for EBS and OCI environments Skills and Qualifications...Suggested
- Scope of Role :The IT Application Specialist will play a critical role in ensuring seamless integration of various systems within our organization... ...& Distribution (SD) knowledge and experience - A functional/technical professional with at least two full lifecycle ERP...SuggestedFull time
- ...Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience...SuggestedFull timeWork at officeWork from homeWorldwideFlexible hoursShift work
- ...Occasionally participate in application deployment tasks. Run complex tests over application deployment framework PostgreSQL Database and Front-End client (WebUI and fat Client) Document the solutions at an engineering level as well at the...SuggestedRemote job
- ...requesting services. Log, categorize, and prioritize incidents and service requests in the ITSM tools. Troubleshoot and resolve technical issues related to hardware, software, networks, and user accounts. Escalate complex or unresolved issues to appropriate support tiers...SuggestedImmediate startRemote jobShift workNight shift
- ...business processes and products and how best they can be supported by the application systems. Reviews and validates the detailed technical design for business applications provided by the supplier to ensure alignment with business requirements. Performs quality...SuggestedFull timeWork at officeRemote jobFlexible hours
- ...interacting with multiple business units or functional teams. ~ Strong written and verbal communication skills, ability to communicate technical and business information effectively to both technical and non-technical people. ~ Demonstrated conflict resolution skills. ~...Immediate start
- Any 3 modules- Procurement, Inventory/Costing, WIP, Maintenance cloud, Planning, Order Orchestration/Pricing. ~ Oracle Cloud SCM • Inventory Management, Item structures ~• Inventory Planning ~• Order Orchestration ~• Oracle Fusion Maintenance ~• Discrete Manufacturing...
- ...seeking a motivated Desktop Support Engineer to join our team. The ideal candidate should have 0-1 years of experience in providing technical support to end-users in a Windows environment. You will be responsible for resolving technical issues, installing software/hardware,...
- Brief Position Description: Model N is seeking Java software engineers for its Product Development team in Hyderabad, India. Successful candidates will have worked in organizations that have produced browser-based enterprise business applications, will be able...Remote job
- About the team Customer Service is a unit in the Group Digital Transformation department of Swiss Re which provides outstanding and efficient customer care services through multiple channels and acts as a single point of contact for customers. Boosted by AI and digital self...Flexible hours
- ...support services meet organizational needs and goals. This position requires a combination of strong project management skills and technical knowledge, with a focus on optimizing the helpdesk operations, improving customer satisfaction, and aligning helpdesk initiatives with...Full time
- ...seeking a data-driven Support Operations Analyst to join our growing SaaS company. This role serves as the analytical backbone of our technical support organization, focusing on process optimization, performance monitoring, and strategic insights rather than direct customer...Full time
- ...Job Summary The Manager, Technical Support supervises the day-to-day operations of Technical Support Engineer Team. Responsible for ensuring the team is appropriately staffed, trained, and handles client volume within specific metrics. The Manager, Technical Support Engineer...Long term contractShift workWeekend work
- ...Shortlisted applicant should be willing to attend F2F @ Hyderabad Knowledge City - Raidurg (or) Kakanad, Kochi.Scope: Provide high-quality technical support to end users while administering and improving the organizations endpoint, identity, and collaboration platforms across...
- Position Overview :The Service Desk Analyst Level 2 is responsible for providing advanced technical support across multiple platforms, acting as an escalation point for Level 1 analysts, and ensuring timely resolution of incidents and service requests.The role requires strong...Flexible hours
- ...skills in English (and regional languages, if applicable). Sales Skills: Strong persuasion, negotiation, and closing skills. Technical Skills: Proficient in using CRM tools, MS Office, and other relevant software. Customer Service: Ability to build and maintain positive...
- ...practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity. • Excellent business analysis, problem-solving, and analytical skills, and attention to detail. • Excellent...Full timeWork at office
- Description : We are looking for a dynamic, technically minded but personable leader, motivated and experienced in customer support, to join and lead our customer support group. As a Senior Technical Support Manager, you will be responsible for delivering fantastic customer...Worldwide
- ...their businesses.Picture Yourself At Pega : Pega is changing the way the world builds software.In this role you will The Principal Technical Solutions Engineer (PTSE) is the person, the experts go for help.PTSEs work directly with Pegasystems staff, partners, and customers...Flexible hours
- ...issues.- Familiars with Cloud platform (preferred OCI, AWS, Azure)- Experience on WebLogic Administration Forms and Reports- Exposure to PostgreSQL database administration is requiredMust Have : Qualification : - University Graduate degree (Btech, B.E)- Knowledge of ITSM tools...