Average salary: Rs431,250 /yearly
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...Greetings from Infosys BPM Ltd., We are hiring for Technical Service Desk Process at Hyderabad.
Please find the below Job Description for your reference:
Role Designation: Technical Process Executive
Job Location: Hyderabad
Education Qualification: Full-time...
...of contact for internal users experiencing technical difficulties and route the request to... ...demeanor while providing excellent customer service.
Stay up to date on new technologies and... ...year of experience in a technical service desk role or related field.
Strong understanding...
...Consultant– Service desk - ITO081339
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape... ...• Manage the Service Desk and staff to provide 1st level technical support
• Act as an escalation point for unresolved or escalated...
Rs 5 - 30 lakhs p.a.
...Role Description The Service Desk Engineer will be the first point of contact for users who are experiencing IT issues. The role involves troubleshooting technical problems, providing timely customer support, and ensuring that service standards are met. The engineer will use...
...point for the agents in solving issues presented to the Account Service Desk
Do
# To support the service desk agents in prompt... ...client & management
# Communicate all process related changes and technical updates to the team within specific timelines to ensure...
...collaborate with various teams and external stakeholders that deliver IT service management in
· Being the first point of contact for customers... ...incidents and requests are logged within CSD (Civica Service Desk) in a clear, concise, and professional manner, ensuring all...
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
...Wipro is hiring for Service Desk Analyst role for Chennai (Shollinganallur) location.
Interested candidat es can share the ir updated... ...excellent customer service.
Candidates m ust have good technical skills with basic networking concepts.
Candidates ha ve to...
...Required Experience: Minimum 2 Year in Technical International Voice Process (Service Desk)
Must Have Skills - Service Desk, Active Directory, office 365, Outlook Troubleshooting
Job Role: Technical Support Specialist (International Voice Process)
Required Qualification...
...offerings include security software and services; digital transformation and workplace services... ...:
The primary role of a service desk associate is to answer customer requests... ...issues or requests
Typically provides technical support for Internal and External customers...
Technical Support Specialist :- IT Service Desk experience 1-5 years- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)- Understanding of Windows X operating system- Assisting with configuring/troubleshooting of Software and Hardware-...
...OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions...
...NTT is a leading global IT solutions and services organisation that brings together people,... ...team?
The Senior Managed Services Service Desk Agent acts as the escalation point of... ...Advanced general qualification in Technology (Technical Diploma) or equivalent
India specific...
Service Desk Technician L1
Position Description
At CGI, we’re a team of builders. We call our employees members because all who join... ...users and relevant stakeholders of actions taken.
Troubleshoots technical incidents of IT applications, platforms, systems and devices,...
...We have an excellent opportunity for the role of Service Desk on our Partner's payroll on contract basis. Interested candidates can refer the Skills:
Min 2-5 years of experience
Ticketing Tool & MS Excel Knowledge
Have excellent communication, influencing and customer...
...Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications... ...Manage team of 15 analysts.
Responsible for handling the service desk issues
People management and development.
Training/Mentoring...
...success looks like in this role:
Perform consistent monitoring on Service Desk agent interactions with End Users as well as the related... ....
May involve Client interaction and activities
SD basic technical troubleshooting experience
You will be successful in this role...
Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving computer and network problems, and providing support for the company's employees. This role will triage requests created in the...
...delight our guests, Team Members, and owners alike.
The Guest Service Agent greets and registers guests, providing prompt and courteous... ...basis.
• Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports...
...Walk-in for SERVICE DESK ANALYST role on 21st May 2024 (Tuesday).
21st May 2024 (Tuesday) to BT e-serve India Pvt Ltd.
Time: 9AM to 11 AM.
Carry updated resume and Government photo ID proof.
******** IMMIDIATE joiners are preferred.*********
Address: BT...
