Average salary: Rs431,250 /yearly
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Service Desk Technical Analyst
Position Description
Level 1 | 1- 3 YEARS Respond to requests for technical assistance by following prescribed procedures. Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software...
Technical Support Specialist :- IT Service Desk experience 1-5 years- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)- Understanding of Windows X operating system- Assisting with configuring/troubleshooting of Software and Hardware-...
...of contact for internal users experiencing technical difficulties and route the request to... ...demeanor while providing excellent customer service.
Stay up to date on new technologies and... ...year of experience in a technical service desk role or related field.
Strong understanding...
Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving computer and network problems, and providing support for the company's employees. This role will triage requests created in the...
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
...responsible for handling escalations, follow ups and customer service.
Job title:
Analyst - Service Desk Job Description:
First point of contact for Capita... ...(DWP), and process accordingly
Providing remote technical assistance including the setting up of computer...
...IT Service Desk Agent(24*7 Support Rotational Shifts)
Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.
The Service Desk... ...groups. The Service Desk agent must have a good balance of basic technical skills, and customer facing skills. The role will report to the...
...Description
General Information
Req #
WD00063722
Career area:
Services
Country/Region:
India
State:
Maharashtra
City:
Mumbai... ...years experience as a People Manager in an IT production Service Desk support/Service Desk environment
~ Proven ability to build and...
...Job Description
Senior Service Desk Analyst
The Service Desk team works with executives, business unit/service line leaders and colleagues... ...traits :
Strong experience with working in Global technical support environment
Preferred knowledge of troubleshooting application...
...offerings include security software and services; digital transformation and workplace services... ...:
The primary role of a service desk associate is to answer customer requests... ...issues or requests
Typically provides technical support for Internal and External customers...
...Job Description
Job Description:
The IT Service Desk Specialist is a part of a team providing a single point of contact for the efficient resolution of end-user technical problems and requests.
Performance Dimensions:
• Experience in providing first and second...
Rs 1 - 3 lakhs p.a.
...MM Management is into Global Recruitment Services providing manpower across the Globe. Your... ...shortlisted for the position of Service Desk.
location : Mahape, Navi Mumbai
Job... ...direct customer issues by support with technical knowledge to fix software and hardware problems...
...Wipro is hiring for Service Desk Analyst role for Kolkata / Pune Hinjewadi location.
Interested candidat es can share the ir updated... ...excellent customer service.
Candidates m ust have good technical skills with basic networking concepts.
Candidates ha ve to...
...Job Description
Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate...
...dynamic and passionate to quickly learn new things Tech- Savy Lead IT Service Operations Specialist with a minimum of 8-10 years' experience... ...Ability to organize and follow complex and/or detailed technical procedures
Ability to participate in issue review and make recommendations...
...JOB DESCRIPTION Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update...
...Mizuho Global Services India Pvt. Ltd.
Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of... ...Ability to build things from scratch
Position: - IT Service desk role
Job location: - Navi Mumbai
Employment type:- Third party...
...15 daysResponsibilities:- Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and... ...- Train, mentor, and coach service desk staff to enhance their technical skills and customer service abilities.- Monitor service desk...
...Job Title: Service Desk Analyst
Location: Pune/Kolkata/Hyderabad/Coimbatore/Bangalore
Mode of interview: Virtual/Walk-In
Shift: rotational... ...Service Desk Analyst should follow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs/SOWs) while...
...POSITION SUMMARY As IT Service Desk Analyst, you will provide overall technical operation of the internal IT environment, so end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Additionally, you...