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Rs 9 - 18 lakhs p.a.
...Hi , Greeting from LTM! We are hiring for 'Incident manager' and 'Major Incident Manager role' with below mentioned job description.... ...per functional and hierarchical escalation matrix Chair the technical bridge with technical teams, resolver groups for quick resolution...SuggestedLTM
Bangalore11 days ago- ...As Incident Manager IV, you will be the link between our Support, Engineering and Infrastructure teams. You will enable a better experience... ...timely manner. You will also help our Sales teams by answering technical questions about our infrastructure in customer RFP's. Key Responsibilities...Suggested
Talento Joias
India3 days ago Rs 3.5 - 12 lakhs p.a.
...Job Summary: The Incident Manager is responsible for overseeing the end-to-end incident management process, ensuring that IT service disruptions... ...high-priority incidents Coordinate communication between technical teams, stakeholders, and management during incidents Ensure...SuggestedTeamware Solutions
work from home10 days ago- ...thinking organization, apply now. We are currently seeking a Incident Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN).... ...Degree in Engineering, Computer Science, or relevant technical degrees ~ You have 5 years of experience as an CMDB Manager...SuggestedHybrid workWork at officeRemote jobFlexible hours
NTT Data
Bangalore3 days ago - ...Team About this opportunity: We are in search of a dynamic Incident Manager to join our ranks. The core purpose of this role is to oversee... ..., equipment) are available and up to date. Setting up of Technical & Management Bridge to facilitate communication during...SuggestedShift work
Ericsson
Bharatpur3 days ago - ...operational oversight, service availability, and incident leadership across the organization. The Incident Manager plays a critical role in protecting service reliability... ...steps / Next milestones Translate complex technical details into clear business language Maintain...SuggestedWork from home
Convera
Pune3 days ago Rs 10 - 12 lakhs p.a.
...Job Summary Experience: A minimum of 10 years of experience in IT operations, incident management, and leadership roles. Technical Expertise: Possess a strong technical background with expertise in IT infrastructure, systems, and applications. Demonstrate proficiency...SuggestedCareerNet Technologies Private Limited
Bangalorea month ago- ...Whether you want to explore opportunities such as Service Delivery Management, Workplace Modernisation or Workplace Virtualization - Kyndryl... ...with others. Required Skills & Experience: ~3+ years in Incident / Situation / Major Incident Management . ~ Strong expertise...SuggestedHybrid workRemote jobFlexible hours
kyndryl india
Noida1 day ago - ...Job Summary: The Incident Task Force (ITF) is responsible for managing incidents that impact the contact center’s operations, processes, and services. As... ...RPA (Robotics Process Automation) is preferable · Technical Skills: Proficiency in Excel, PowerPoint and Playbook...Suggested
TP
Gurgaon17 days ago - ...critical services with speed, clarity, and coordination. The Incident Manager is responsible for leading incident response activities, minimizing... .... The Incident Manager facilitates discussions across technical and business stakeholders to review incident trends, evaluate...SuggestedFull timeHybrid workWork at officeFlexible hoursNight shift
athenahealth
Bangalore2 days ago Rs 5 - 10 lakhs p.a.
...Project Role : Service Management Practitioner Project Role Description : Support the delivery... ...agenda. Must have skills : Critical Incident Management Good to have skills :... ...AM IST || 9:00 PM to 6:30 AM IST Technical Experience ~ ITIL V3 Foundation...SuggestedFull timeWork at officeShift workNight shiftWeekend work3 days weekMount Talent Consulting
Gurgaon8 days ago- ...About The Role The Incident Manager will primarily be responsible for the day-to-day handling of Major Incident Management responsibilities... ...Reports (PIRs) with detailed executive summaries and required technical information. Proactively prepare tasks and ensure deadlines...SuggestedFull timeRemote jobFlexible hoursShift workNight shiftWeekend work
MoneyGram International
India2 days ago Rs 4 - 9 lakhs p.a.
...Job description Ensure compliance of performance management targets and customer satisfaction Ensure all incidents/inquiries are processed and resolved or sent to appropriate next level agency in a speedy and effective manner To provide hands on support for critical...SuggestedImmediate startNight shiftOrange Business Services
Gurgaona month ago- ...Product, DevA, Engineering, LCM and key Management staff on the status of Support Services... ...• Manages the remediation process and technical resourcing by facilitating cross departmental... ...and resolution of problems and incidents. • Rotation based 24x7 coverage - Must...SuggestedLocal areaShift workWeekend work
Citrix
Bangalore1 day ago Rs 2 - 5 lakhs p.a.
...Summary: We are looking for a motivated and detail-oriented Incident Manager I to join our team. In this role, you will be responsible for... ...resolution of IT incidents and service disruptions. You will work with technical teams to ensure timely communication, fast resolution, and...SuggestedGreyOrange
Gurgaon24 days ago- ...Desired : Bachelor's Degree Travel Percentage : 1 - 5% Senior Incident Manager - 24/7 Rotational Shifts - 10+Yrs Experience Are you... ...processes across all support areas. Manages and directs technical and functional specialists and computer operations staff in restoration...Full timeShift work
FIS
Bangalore3 days ago Rs 5 - 9 lakhs p.a.
...timely updates and resolutions. Facilitate and manage the escalation process in collaboration with technical specialists and engineering teams. Own internal... ...external communications for critical accounts and incidents. Provide 24x7 rotation-based coverage, including...TIBCO
Bangalorea month ago- ...Experience: 8 years of experience in Incident Management, IT service management, or a similar role. Certifications : ITIL Foundation or higher... ...post-incident summaries. Collaborate and coordinate with technical support teams and relevant business units to ensure efficient...Night shift
Rackspace Technology
Gurgaon3 days ago Rs 5 - 9 lakhs p.a.
...knowledge articles. Monitoring alerts or incidents and acknowledgement per defined SLA.... ...resolution for Supplier Services Initiate the technical bridge upon Major Incident declaration.... ...Incident commander/ supervisor/on call manager. Engage other technical teams to...Shift workPHOTON
Chennai8 days ago- ...Summary: This position will provide central accountability and management of Incidents and Problems within Regional Services. This position is part... ...Bachelor's degree or equivalent experience in other related technical discipline (Essential) ITIL V3 Foundations certification (...Permanent employmentContract workFor subcontractorWork at officeImmediate start
Cubic Transportation Systems
Secunderabad3 days ago - ...and excellent communication skills. The Incident IT Call Leader serves as the liaison and... ...qualifications ~2+ years in Global Incident Management ~2+ years of Problem Management... ...in a network-focused, hands-on technical role working with IP routing protocols/technologies...Long term contractImmediate startRemote job
Powerbridge Technologies
Bangalore3 days ago - ...Responsibilities Ensure that right technical and business stakeholders are involved in... ...facilitate swift recovery and resolution of incident. Facilitate timely and quality updates... ...and warm handover to other Incident manager and problem manager for any ongoing Major...
TMF Group
Pune3 days ago Rs 5 - 9 lakhs p.a.
...We are seeking a Major Incident Manager with relevant experience. This role is a contract-to-hire (C2H) for at least 3-6 months, with the potential for conversion to a full-time employee (FTE). The ideal candidate must have prior experience handling P1 incidents and showstoppers...Full timeContract workFusion Plus Solutions
Secunderabad10 days ago- ...We are seeking a highly experienced Customer Support Services Incident Manager (CSS IM) to join our team! This dynamic role focuses on delivering... ...customer-centric mindset, setting yourself apart from more technical, engineering-focused roles. Responsibilities Incident...Full timeWork at officeLocal area
Atlassian
Bangalorea month ago Rs 8 - 10 lakhs p.a.
...We'll look to you for: Managing production incidents to resolution using Alstom's standard incident management processes. Leading and guiding technical triage calls, analyzing infrastructure and application components. Providing timely updates to stakeholders and...Alstom
Bangalorea month ago- Ensono is seeking an Incident Manager to join its global Major Incident Management team. The Major Incident Manager (MIM) applies, improves,... ...business-impacting incidents, the MIM ensures timely escalations to technical teams, coordinates with support resources, and drives service...Hybrid workShift workNight shiftWeekend work
Ensono
Pune3 days ago - ...innovating, building, and sustaining the service management technologies and capabilities that... .... Will be handling the health and incident management of the Oracle Analytics... ...support cases and lead appropriate internal technical resources and/or third-party vendors to...Local areaShift work
Oracle
India2 days ago - ...Job Title: IT Process Engineer – Critical Incident Management Location: Noida Notice Period- 30 days Role Overview The IT Process... ...and timely resolution. Collaborate with Incident Managers, technical teams, and business stakeholders during high-severity incidents...
HCL TechBee
Noida3 days ago - ...Working in the area of information technology, an Incident Manager is essentially responsible for the upkeep and smooth operations of IT systems... ...problems in the future. He or she will coordinate between technical support teams, create procedures to deal with problems and develop...Shift work
Rakuten India
Bangalore2 days ago - ...Team About this Opportunity: We are seeking an experienced Incident Manager to join our Global Network Operations Center (GNOC) team. In... ...incidents, ensuring minimal disruption and rapid recovery. Technical & Management Coordination: Set up and drive Technical &...Local area
Ericsson
Noida3 days ago
