Average salary: Rs574,749 /yearly
More statsLead and managed a team of CSRs of Ops taking calls
Coordination between Managers and Team Members
Ensure prompt service and customer... ...Mentoring
Must have 1 Yrs. of experience on paper as a team leader in the voice process
Responsible for maintaining discipline...
...Job description
Responsibility:
• Strong Data Analysis Skills, Use of Technology around Data Analytics.
• Manage Team to deliver on Quality, Call productivity, Sales, & Shrinkage as per the defined benchmarks.
• Excellent Communication.
Criteria:
• Dialer management...
...Knowledge of Excel
Should know throughput calculation like attrition, shrinkage, SLA's.
Should have handled min 15 to 25 agents as team lead.
Maintenance of the data records, meeting revenues & targets
Required Candidate profile
Strong Data Analysis Skills, Use...
...utilizing root Causeway analysis methodology.
Establish action plans for each observation to bring claims to resolution
Work as a team member to meet office goals while demonstrating core values and meeting key measures.
Ensure adherence to established attendance...
...utilizing root Causeway analysis methodology.
Establish action plans for each observation to bring claims to resolution
Work as a team member to meet office goals while demonstrating core values and meeting key measures.
Ensure adherence to established attendance...
Roles & Responsibilities:
Responsible for maintaining discipline and absenteeism of the team on the floor.
Responsible for staff retention within the team.
Coordination between Managers and Team Members.
Ensure prompt and accurate service and achievement of targets...
...managing US GAAP/STAT reporting, Experience Studies, New Business Valuation and Statutory reporting for Nepal.
~ Develop and support the team for various activities:
Support automation projects.
Provide production steward reviews for new Prophet models for pricing new...
job duties team development and management imparting product knowledge to the team
motivating the team to utilize maximum potential of individuals
recognizing team member basis their performance with awards and rewards
minimizing / reducing the attrition rate
mentoring...
...managing US GAAP/STAT reporting, Experience Studies, New Business Valuation and Statutory reporting for Nepal.
~ Develop and support the team for various activities:
Support automation projects.
Provide production steward reviews for new Prophet models for pricing new...
• Call On : (***) ***-**** Â ÂRecruit adviser
• Generate business through the advisers
• Lead the team of advisers
• Motivate them to achieve targets
• Provide training and guidance to them.
...from Cloudpoint Technologies!
Urgent Hiring
We are hiring a Team Leader.
Requirement
The candidate must have excellent... ...skills.
The candidate must have 1+ years of experience in the BPO Sector as a Team Leader.
Qualification
Must Be Graduated...
...Job Description : We are seeking a motivated and skilled Team Leader to join our dynamic team. The ideal candidate will be responsible for... ...product.
Salary 25K 35 K
Experience 46 years
Industry BPO telecom Insurance SMS services.(service Industry)
client relationship...
...Overview
The Team Leader in our US & UK Process plays a crucial role in ensuring the smooth operation of the team, overseeing their performance, and driving the team towards achieving its goals. This role is essential for maintaining high standards of customer service and...
Job Responsibilities :- Researches, designs, and develops high quality computer software systems. - Analyzes software requirements to determine feasibility of design within time and cost constraints.- Understand customer requirement & create functional specification/use cases...
...Job Title :Team Leader
Location : Noida
Experience : 4+years total and 1.5years of work experience from International chat process... ...dashboards with analysis
To be a part of the client calibration call to have better understanding of the process
Industry: BPO...
...configure CI/CD and build pipelines
# Creation of highly reusable and reliable UI components
# High levels of ownership of systems in your team
# Collaborate within the team and with other stake holders.
# Writing code based on widely accepted coding principles and standards...
...technological solutions, has been recognized by leading organizations and industry bodies.
Job Profile: Franchise Manager - Sales Team Leader
Position Overview:
The Franchise Manager - Sales Team Leader plays a pivotal role in driving sales growth and revenue...
...in production environment.
End-to end support in packaging, testing , distributing in test and production rollout, help operations team in case of any failure in prod deployments
Participates in project activities beyond technical tasks, to include collecting data, contributing...
• Manage the day-to-day Planning, operation and problem-solving of a team of 20-30 resources
• Has worked in outsourced Finance & Accounting work for US clients
• Develop team to ensure delivery of consistently superior quality
• Ability to independently handle transitioning...
...Job Description
Team Leader - Technology Services
Position Summary:
This role needs a strong Senior AIX Administrator who can Identify and resolve system issues in a timely manner. Plan and coordinate the installation, testing, and maintenance of AIX systems...
...Team Leader - Technology Services
Position Summary
Team is responsible for designing, developing, and managing Cloud-based infrastructure, applications, and services. Optimize IT resources, improve scalability, and reduce operational costs. Work closely...
...Overview:
KS Global Consultancy is a leading organization in the BPO telecom insurance and SMS services industry dedicated to... ...its clients.
Role and Responsibilities:
The role of Sales Team Leader at KS Global Consultancy is pivotal in driving sales performance...
...Execution of second-line data validation and completeness checks to required actuarial and audit standards.
Contributing towards good team morale and positive team engagement and professional development.
Ensuring excellent communication between Noida-based team and...
...timelines
Monitor progress and share ongoing status with stakeholders
Establishing and maintaining effective communications with each team member
Giving feedback informing and suggesting improvements to employees regarding their performance
Effectively recognizing...
...SMC Insurance Brokers, a leading provider of insurance solutions, is seeking an experienced and motivated Insurance Sales Team Leader to join our team. As a Team Leader, you will play a pivotal role in driving sales performance, leading a team of insurance sales representatives...
Rs 5 - 6 lakhs p.a.
...Key Roles & Responsibilities:
Familiarize the team with the customer needs, process SOP's and products and governing
compliance.... ...team handling,operations,customer operations
Designation: Team Leader-Customer Service-Noida
Vacancies: 2
Experience: 2.0 Year(s)...
...Overview:
The Team Leader plays a crucial role in leading and managing a team to ensure the successful achievement of organizational goals. They are responsible for providing guidance direction and support to team members fostering a positive and productive work environment...
•• Recruit adviser
• Generate business through the advisers
• Lead the team of advisers
• Motivate them to achieve targets
• Provide training and guidance to them.
• Updated Resume
• Graduation Marksheet (Last Year/Last Semester)
• Aadhar Card (With Full Date of...
...system for customer management and internal communication
Provide strong reporting and analytical information support to management team
Generate both periodic and ad hoc reports as needed
Understand customer problems and provide appropriate technical solutions
Analyze...
...Position Summary:
This position will be part of the global citrix and virtualization team. Resource will work on key critical activities for infrastructure readiness.
Driving Engagement calls with users / Customers / Vendors to understand their exact requirement...