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Job Title: Team Lead -Customer Support (Contract)
Job Location: Mumbai, India
Experience: 6-8yrs
Job description
-Candidate should have 6-8 years...
...experience in a leadership role, monitoring performance and coaching the team/managing operations. - Should be from an Aviation background like... ...have worked at the Agent level, Sr. agent level. Purpose : - The Customer Contact Team Lead will coordinate and lead their team in...
...Team Lead for Customer Service (Domestic Voice process)
Role Specifications:
• Graduates
• 24/7 shifts with 1 rotational off
• On paper, 2+ years’ experience as a Team Leader and, over all, 5+ years’ experience should be there.
• The candidate should be from...
...Responsibility:
Lead of a team of 30 telesupport / coach agents
Define monitor and improve key KPIs for the entire team (e.g. calls... ...marketing computer science or related field
Should be highly customer service/support oriented (CSAT is the key metric)
High on...
...Schindler India is poised for a leadership position in India in the short term.
Join us as a
Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)
We Elevate... Your Responsibilities
1. Role:
The Service Engineer will be...
...Overview : The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through...
...Assist in providing worldclass customer care to customers by supporting
the front end via email chat and phone.
Consistently work with other teams to track solve and innovate our
processes and procedures to provide the best customer care in the world
Liaise with...
...Job Description for Team Leader: - Graduates - Flexible with rotational shifts and week-offs - On paper, must have a minimum of 2+ years... ...Leader, with overall experience of 5+ years. - Experience in the customer service voice process is required. - Good communication and...
...Position : Customer Support Team Lead Location : Mumbai (Lower Parel) About Qrata : - Qrata matches top talent with global career opportunities from the world's leading digital companies including some of the world's fastest growing start-ups using qrata's talent marketplaces...
...- Job Title: Customer Service Team Leader (Broking and Trading)- - Overview:- We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader with a background in broking and trading. The successful candidate will be responsible for leading...
...Team Purpose : As a Team Leader in Customer Care, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery and customer satisfaction. You will play a crucial role in driving team performance, fostering...
...Job an Inbound Team Lead, you will be responsible for overseeing and coordinating the activities of the inbound team within the organization. This role requires strong leadership skills, a deep understanding of inbound processes, and the ability to motivate and guide team members...
...Job Description: The Customer Service Team Lead will be responsible for overseeing the day-to-day operations of the customer service team and ensuring that our customers receive prompt, courteous, and effective assistance. The ideal candidate will have a passion for customer...
...Business Claims Operations (C&SBC). FP&D is responsible for protecting customers and enterprise from fraud attacks whereas C&SBC is responsible... ...procedures ensuring high level of accuracy & consistency. Team would be working on potential fraudulent transactions and claims...
...DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in...
...role is to execute the process and drive the performance of the team on the key metrices of the process.
Do
# Ensure process... ...Technical Trainings, knowledge sharing
External
Clients/ Customers
Client connect to give updates and get feedback on the...
...downloads, computer software, video games, electronics, apparel, furniture, food, and toys.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking Inbound Area...
Job Title:
Team Leader, FAO
Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their...
As a Car Enthusiast, you will play a crucial role in ensuring our platform is the go-to source for accurate and up-to-date information on the latest vehicle features and specifications. Your responsibilities will include analyzing new technologies introduced by manufacturers...
...Insurance Operations Experience- 5-8 yrs
Location- Mumbai
JD:-
• Own and manage various offshore Customer Journeys & new Transitions
• As part of the team, the individual will manage end to end journey for offshore team
• The Lead will own the day to day operations...