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Job Title: Team Lead -Customer Support (Contract)
Job Location: Mumbai, India
Experience: 6-8yrs
Job description
-Candidate should have 6-8 years...
...experience in a leadership role, monitoring performance and coaching the team/managing operations. - Should be from an Aviation background like... ...have worked at the Agent level, Sr. agent level. Purpose : - The Customer Contact Team Lead will coordinate and lead their team in...
...Team Lead for Customer Service (Domestic Voice process)
Role Specifications:
• Graduates
• 24/7 shifts with 1 rotational off
• On paper, 2+ years’ experience as a Team Leader and, over all, 5+ years’ experience should be there.
• The candidate should be from...
...Team Purpose : As a Team Leader in Customer Care, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional service delivery and customer satisfaction. You will play a crucial role in driving team performance, fostering...
...Overview : The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through...
...Responsibility:
Lead of a team of 30 telesupport / coach agents
Define monitor and improve key KPIs for the entire team (e.g. calls... ...marketing computer science or related field
Should be highly customer service/support oriented (CSAT is the key metric)
High on...
...Schindler India is poised for a leadership position in India in the short term.
Join us as a
Service Engineer (Customer Engineer/ Sr. Customer Engineer/ Team Lead- Service and Maintenance)
We Elevate... Your Responsibilities
1. Role:
The Service Engineer will be...
...Assist in providing worldclass customer care to customers by supporting
the front end via email chat and phone.
Consistently work with other teams to track solve and innovate our
processes and procedures to provide the best customer care in the world
Liaise with...
...Job Description for Team Leader: - Graduates - Flexible with rotational shifts and week-offs - On paper, must have a minimum of 2+ years... ...Leader, with overall experience of 5+ years. - Experience in the customer service voice process is required. - Good communication and...
...Position : Customer Support Team Lead Location : Mumbai (Lower Parel) About Qrata : - Qrata matches top talent with global career opportunities from the world's leading digital companies including some of the world's fastest growing start-ups using qrata's talent marketplaces...
...- Job Title: Customer Service Team Leader (Broking and Trading)- - Overview:- We are seeking a dynamic and experienced individual to join our team as a Customer Service Team Leader with a background in broking and trading. The successful candidate will be responsible for leading...
...Job Description: The Customer Service Team Lead will be responsible for overseeing the day-to-day operations of the customer service team and ensuring that our customers receive prompt, courteous, and effective assistance. The ideal candidate will have a passion for customer...
...Job an Inbound Team Lead, you will be responsible for overseeing and coordinating the activities of the inbound team within the organization. This role requires strong leadership skills, a deep understanding of inbound processes, and the ability to motivate and guide team members...
...maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure... ...and creates decorative food displays.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer...
...processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous... ...implementation of company best practices.
• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is...
...Business Claims Operations (C&SBC). FP&D is responsible for protecting customers and enterprise from fraud attacks whereas C&SBC is responsible... ...procedures ensuring high level of accuracy & consistency. Team would be working on potential fraudulent transactions and claims...
...role is to execute the process and drive the performance of the team on the key metrices of the process.
Do
# Ensure process... ...Technical Trainings, knowledge sharing
External
Clients/ Customers
Client connect to give updates and get feedback on the...
...downloads, computer software, video games, electronics, apparel, furniture, food, and toys.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking Inbound Area...
...have served over a million homes in the next 12 months. Wify's customers include IKEA,
Homelane, Livspace, Amazon, and Hettich among other... ...responsible for :
Working as a part of a multidisciplinary team to translate the ideas and plans for buildings into actual structures...
...Insurance Operations Experience- 5-8 yrs
Location- Mumbai
JD:-
• Own and manage various offshore Customer Journeys & new Transitions
• As part of the team, the individual will manage end to end journey for offshore team
• The Lead will own the day to day operations...
Rs 5 - 9 lakhs p.a.
...and immense exposure to this service, we understand the needs of customers and strive hard to meet the same. With the help of the most experienced... ...visit our company website:
What is our requirement?
Role: Team Leader - Sales
Job Location : Andheri
Experience : 5+ Years...
...Analyze and identify clients’ requirements- Must be able to understand customers’ business problems and conceptualize pragmatic solution
Responsible to respond to RFP/RFX or work with the team to create a proactive pitch for potential customers
Leverage our rich Contextual...
...financial regulatory reports to validate data accuracy and compliance with relevant regulations.
2. Collaborate with cross-functional teams, including finance, IT, and compliance, to understand reporting requirements and ensure testing aligns with regulatory guidelines.
3...
...plan and identify the right skills needed from the
functional team to work on the bid solution
o Create RACI and assign roles and... ...and Google docs,
Google sheets, Google slides is mandatory
● Good analytical skills to understand customer needs and requirements...
...Clinical Team Leader will be responsible for overseeing the monitoring and site management activities on assigned clinical research projects... ...&/or department improvisation.
Demonstrate and maintain customer focus
REQUIRED EXPERIENCE:-
Approximately 5-7yr experience...
Rs 8 - 30 lakhs p.a.
...acting as the primary point of contact. Must have Skills : Microsoft Teams Development Good to Have Skills : No Technology Specialization,... ..., medium and large enterprise 2 Designing and Coding of Complex custom Microsoft Team Apps 3 Understanding of Microsoft Teams Platform...
...companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry’s tech wonder and the best in the world...
Job Post : Team Lead - OdooExperience : 6+ YearsLocation : Ahmedabad or Mumbai (WFO)Responsibilities :Should have relevant experience minimum... ...of Odoo functional aspects, with the ability to understand customer requirements and map them to Odoo solutions.In-depth understanding...
Rs 7 - 8 lakhs p.a.
...channel )
Preferred Skill Set:
- Experienced Sales Team leader
- Logical and analytical approach to Sales
- Can lead... ...individually in sync with BA / DSA acquisition / activation Target.
Customer Relationship Management.
Impart Product training to his team...
...Title: Customer Service Engineer Department: Service Department
Experience – 3 to 7 years
Main Objectives :
1. Ensure client... ...requests and generate revenue from existing clients, support CS team and other
departments with activities as needed within your region...