...Title: Head of BPO Solutioning BFS Practice
Location: Chennai / Bangalore / Hyderabad
Company Overview:
Our client is a leading provider of Business Process Outsourcing services dedicated to delivering innovative solutions to clients globally...
...analysis of lead management (from conversion to support) 7) Provide direct supervision to CCE to help enhance the quality of call, meet targets and resolve problems 8) Ensuring resources are properly allocated by preparing reports and analyzing data, to improve processes and...
...operations by means of reviewing and analyzing reports records and data to ensure that all quality efficiency and productivity standards/targets are met. Description of the metrics may change as per client directives and are available on Operations Performance Expectations....
Job Description
Required Email writing & Etiquette
Data entry work from home
Job Requirement
Experience
Fresher
Internship
No
Skills
Email writing & Etiquette
Comfortable with
Specialized Course(s)
ITI Diploma
Fire Arm License
...
...International BPO Non Voice Process Customer Support
Required Profile Customer support Email & Chat US Process
Process Type International BPO NON Voice process
Location Hyderabad
Language Excellent English with good grammer
Eligibility Fresher & Experience...
...work culture and driving the team towards achieving performance targets.
Your role will encompass the following responsibilities:... ...10 years
Must have experience into managing Contact Centre / BPO Operations.
Must be a localite of Hyderabad
Must have exposure...
...Guatemala, Colombia, The Philippines, Jamaica, and Athens. Job Description : Function : Customer Service - Customer Service - International BPO Responsibilities : - Provide support and resolve issues via EMAIL and other electronic communications. - Build credibility and trust...
Job Description
Required Basics of computer
Work from home job available only for Hyderabad candidates vacancy
Work from home job available only for Hyderabad candidates vacancy
Work from home job available only for Hyderabad candidates vacancy
Job Requirement...
...implement any corrective actions needed to meet operational performance targets.
Conduct regular one-on-ones with direct reports to review... ...to mentor, coach and provide direction to team members.
BPO experience preferred.
Process Specification:
The nature of...
...to revenue and profitable growth by ensuring the agreed revenue targets are met and by identifying opportunities in the form of new and/or... ...economic, demographic, technological and global trends in the ITES/BPO industry - Competent
Technical Knowledge - Knowledge of...
...economic, demographic, technological and global trends in the ITES/BPO industry ? Foundation
Process Knowledge ? Process... ...Measure
1.
Audit
Adherence to the calendar; audit targets
Compliance % as per audit reports ? zero misses
2....
...delivered, tested, and transitioned into operation.
As part of a new Target Operating Model that is embedding IT Service Excellence this role... ..., multi-country professional services, financial services or BPO organisation with complex processing requirements
Multi-country...
...understanding customer needs, promoting our services, and achieving lead targets. The successful candidate will collaborate closely with the sales... ...(preferred).
Proven experience in Inside sales, International BPO, and telemarketing preferably in a B2B environment both Inbound...
...media - Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. - Meet and... ...Word, Excel) is preferable. Screening Points : - Industry target- BPO/KPO - Should be a Graduate/PG - Must have Minimum 1 Year of relevant...
SITEL is;
* World€™s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 3... ...school diploma or equivalentBachelors in a related fieldExperience Target
* Call Center experience a plus
We are hiring for International...
...Life Insurance company. Contact Center Experience Life Insurance BPO experience Call center Tele sales having a tele caller team leads... ...One level of team handling Achieve the AFYP and RM productivity targets II. Will be the LI champion at the Axis Bank remote banking setup...
...people issues and ensure that attrition is well below the defined target.
• Leading operations and spearheading processes for excelling... ...with an excellent academic record
• Relevant experience in a BPO/KPO.
• Should have handled a team of 80 to 100 people.
•...
.../ technical support
Familiar with and desire to exceed sales targets or sales KPIs.
A team player with ability to work in fastpaced... ...full potential at work with TDCX an awardwinning and fastgrowing
BPO company. Work with the world s most loved brands and be with...
...their prospects. - Meeting weekly enrolment, revenue, and collection targets. - Showcasing the uniqueness and effectiveness of our online/... ...Outlook, Word, Excel) preferred. Screening Points: - Industry targets: BPO/KPO & EdTech Company. - Graduate/Postgraduate qualifications...
...results
~ and client s satisfaction.
~ Proven track record of target overachievement strong sales attitude and desire
~ to meet and overachieve... ...potential at work with TDCX an awardwinning and fastgrowing
BPO company. Work with the world s most loved brands and be with...
...support to clients or prospective customers of a company by answering phone calls and emails requesting help.
we are hiring for International Bpo & Domestic Bpo
package: upto 4lpa
5 days working
2 week offs
2 way cab upto 25 kms radius
location: hi-tech city...
...visualize and articulate solutions in a manner that makes sense to target audience and customers and helps us win deals.
Qualifications... ...Graduate/Post Graduate
Presales/Bid Management experience from BPO/BPM/BPS is mandatory
Candidate from content moderation...
...full potential at work with TDCX an awardwinning and fastgrowing BPO company. Work with the world s most loved brands and be with awesome... ...ensure client objectives are met from making recommendations on target audiences to proving ROI through campaign insights
Collaborate...
...technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to...
...Skill
Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends in the ITES/BPO industry - Competent
Functional Knowledge - Knowledge of Instructional design, creativity and visualization skills, authoring tools...
...Able to provide quantifiable data to all quality judgments that are made.
~ Should have worked in chat process in banking project.
Rotational Shift.
Must have experience in BPO Industry
Contact Person: Neetu- (***) ***-****
Email Id: ****@*****.***...
...technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to...
...technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to...
...technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to...
...technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to...