Search Results: 4 vacancies
...database.
Resolve customer concerns in a professional manner.
Adhere to scripts and call guidelines.
Conduct customer satisfaction surveys.
Participate in ongoing training and professional development.
Collaborate with the sales team to ensure customer satisfaction....
...Facilitate self- development of agents
MEASURE OF SUCCESS:
Participant feedback
Number of days of training
Customer survey rating
Pass percentage of agents
Digital adoption / adoption of digital learning platform
Pass percentage of Agents in IRDA exams...
...products
Facilitate self- development of agents
Measure Of Success
Participant feedback
Number of days of training
Customer survey rating
Pass percentage of agents
Digital adoption / adoption of digital learning platform
Pass percentage of Agents in IRDA...
...improving as we grow, we have weekly Open House where all your queries would be answered in an open forum, we have quarterly anonymous surveys and an annual anonymous survey where you can honestly share your feedback.
Committed to our values – we take pride in strongly...
Remote job
