Average salary: Rs293,785 /yearly
More statsSearch Results: 7 vacancies
...ensuring contractual arrangements are delivered to quality, time, and budget.
Analyses and provides reporting on data outputs from surveys, audits, key performance indicators (KPI's) and other data sources and identify opportunities for continuous improvement.
Seeks...
...employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining,...
...specified standard. Manage or recommend workflow changes for greater efficiency, improve turn around time
Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below...
...products
Facilitate self- development of agents
Measure Of Success
Participant feedback
Number of days of training
Customer survey rating
Pass percentage of agents
Digital adoption / adoption of digital learning platform
Pass percentage of Agents in IRDA...
...studies for clients, including but not limited to, impact evaluation and needs assessment
Design, administer and analyze data from surveys and questionnaires
Conduct qualitative research
Assist in project management and planning
Assist in drafting research...
...improving as we grow, we have weekly Open House where all your queries would be answered in an open forum, we have quarterly anonymous surveys and an annual anonymous survey where you can honestly share your feedback.
Committed to our values – we take pride in strongly...
...customers to gather feedback and address concerns.
2. Customer Satisfaction:
* Monitor and assess customer satisfaction levels through surveys reviews and direct interactions.
* Implement strategies to enhance overall customer satisfaction and loyalty.
3. Issue Resolution...
