...Irish-domiciled multinational company that provides consulting and processing services.
Job Role :
To provide e-mail chat support to the client of the company.
Ensuring customer queries are answered to their satisfaction.
Handling customer complaints and accordingly...
...General Summary: The Technical Support I is responsible for assisting ConnectWise partners in diagnosing and resolving a partner’s product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issues, getting...
Plsql unix and SQL with bank domain
Exp: 4+ Years
Location: Mumbai
Notice period: 15 to 30 Days
...Coordinating, Resolving Issues & Tickets
Sharp knowledge on commanding part-like TOP, Load Avg, SCREEN, GREP OR CRON JOBS
Support for settlement queries in Linux
Support to technical issues and queries.
Good analytical and problem-solving skills.
Understanding...
...volumes.
Identifying trends and deliver on strategies to reduce overall ticket volumes.
Should be able to effectively manage the support triaging process, collaborate with all the interface systems, drive towards the decision, etc.
Able to effectively manage the...
...consulting, team augmentation, and key business process outsourcing.
Role Description
This is a contract role for a Technical Support Representative at VARITE INC, located in BKC Mumbai.
As a Technical Support Representative, you will be responsible for...
...fully onsite on all days of the week from our office in Andheri, Mumbai.
Who are we looking for?
IDfy is looking for Technical Support Engineer with 8-12 years of experience with the following skills:
Troubleshooting technical issues related to Cloud-based SaaS...
...the experience with Front end Customer interaction.Must to have :- Excellent written and verbal communication.1 to 2 years application support experience- Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.- Working in...
...Position: Senior Executive-Support
About:
Ellipse are industry leaders in aggregating and manipulating sports data to create products and services that enrich the experience of sports fans and teams around the world. We currently operate in cricket, tennis, rugby...
...Position - Support Manager (Salesforce)
Location - Mumbai (Powai)
Experience : Minimum 5+ Years
Qualifications : Master’s or Bachelor’s degree in computer science or equivalent; ITIL certification will be added advantage
Primary Responsibilities:
L1 and...
Key Functions and Responsibilities:
Support Process Design and Ongoing Improvements
~Design, develop and implement a robust self-contained support team process including classification of tickets and team members into L1/2/3 and create corresponding checklists around each...
...and helping them deliver robust, market-ready software products that meet
the highest standards of engineering and user experience. Supported by more than 1300
exceptionally talented manpower, we are a hub for offshore support and technology
services.
Job...
Job Description:
· Resource having deep knowledge of Liferay DXP Platform (Experience in Liferay is a plus, Knowledge – Any DMS/Content management platform )
· Have hands-on experience of implementing solution on Liferay DXP 7.x with specific focus on service builder framework...
Job Description
Ability to provide training and consultancy services to customers in a clear and informative manner.
Excellent interpersonal, communication and organisational skills
Good PLSQL skills
Good understanding of Oracle databases
Ability to produce...
...functional champion who becomes the trusted advisor to clients and drives the adoption of Leegality’s eSign workflow solutions. As a Customer Support Executive, you will help our clients utilize our product to its best potential by resolving customer queries.
You should be a go...
...and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.
We work with diverse...
...providing them with challenging assignments . Our Promise to our
customers is Bug Free Software.
Job Description
Finacle
10x L2 Support
Work Experience- 2- 6 years of experience in Finacle
10x L2 support with below mentioned skills.
Job Description:...
...the gaps that are self-identified or highlighted by Regulators. The successful candidate will participate and perform full spectrum of support activities for PB EM COO including collating, preparing, reviewing reports, and verifying accuracy submissions in timely manner....
...Job Title: Sales Support Executive Location: Navi Mumbai
About Septodont:
At Septodont, we are spreading smiles worldwide. With over 90 years of excellence globally & 25 years domestically, we've been at the forefront of revolutionizing dental care worldwide. Our...
...in your digital journey. Our analytics help you access analyse and enhance your global digital experience. We are a global company supporting and collaborating with regulators public entities enterprises operators and people worldwide.
What will you do
Team...
...Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.
Key Responsibilities:
Provide technical support in a global 24*7 environment
Supporting Office365 & Gmail email solutions
Manage endpoints via Desktop Central, push OS patches...
...cutting-edge retail-tech products that make a real global impact, then we want to get to know you!
Responsibilities:
As a Technical Support Specialist, you will be the first point of contact for our customers, and you will be able to help them through written channels. You...
Job Description
Technical Support Executive
Hiring for Top BPO in Navi Mumbai for Technical Support Process.
Mumbai : Airoli
Pune : Hinjewadi
Experience - 0-2 years
Education - HSC/Graduate (HSC with 6 months of International Experience)
Must Have Excellent Communication...
...Designation : Customer Support Manager No. of opening : 3 Location : Goregaon west (10 min walking from Ram Mandir station) Roles & Responsibilities : 1. Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner. 2. Identify and...
...Job Summary/Objective: We are seeking a Technical Support Engineer to become an integral part of our team. Ideal for those who excel in diverse and adaptable work settings, this position primarily focuses on:
Providing dedicated technical support, including the proactive...
...We are looking for WebLogic/ Middleware Support who is working on WebLogic or Middleware Technology to work on a project which will be with one of the leading brands in banking industry.
Primary location: Mumbai -Ghansoli & Hyderabad
Required Experience: +3 Years...
...findings and maintain records of the results.
Troubleshoot to determine reasons for problems of complaints.
Provide technical support to customers /contractors on site.
Provide support to Sales team to conduct trials at site.
Stay abreast of market trends as well...
...We have an excellent opportunity for the role of L2 Application/Production Support based out of Navi Mumbai location.
Experience – 4 to 10 years
Education – BE/BTech/MCA (Must have 60% or above throughout academics)
Location – Reliance Corporate Park, Ghansoli...
...Job Opening: International Voice Support
Join a Leading MNC!
Are you ready to kickstart your career with a leading multinational company? We are seeking dynamic and enthusiastic individuals to join our team as International Voice Support agents. If you have a passion...
We're looking for a positive and solution-minded candidate to take on the responsibility of day-to-day client services through our ticketing system and order management. It is a blended process including inbound calls from clients. The candidate should be able to handle multiple...