Support escalation engineer jobs

 ...Job Description Escalation Support Engineer – Engineering Support Join the team that is the vital link between Customer Support and Development at Mimecast Are you passionate about providing the highest levels of technical support? Do you have a strong knowledge... 

Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products... 

 ...devices, and data everywhere. We are currently seeking a dynamic  Escalation Engineer to contribute to the success of our rapidly growing business....  ...is energetic and passionate about working for Fortinet and supporting our customers while developing good and respected... 

 ...About This Team: We are the Advanced Support team specializing in NetScaler, SDWAN, NetScaler...  ...customers, we collaborate closely with Engineering and LCM teams to swiftly identify and...  ...away. Position Overview: The Escalation Engineer is responsible for providing... 

 ...Responsibilities: Assists with resolving supervisor-escalated customer inquiries related to account level information, and provides technical assistance as required. Supports internal and external customers. Tracks and reports data for management action. Solves... 

 ...works best for them as often as possible - from your wellbeing support to your growth and development, and beyond! At Palo Alto...  ..., together! Job Description Your Career As a Cloud Escalation Engineer - Prisma Access, your role is pivotal in ensuring the smooth... 

 ...them, etc). The Bumble Inc. Member Support team is responsible for delivering exceptional...  ...individual to join our Member Support Escalations team. Working for all Bumble Inc. brands...  ...functionality reports and work with the Engineering Team to help them resolve issues ~... 

 ...compliance. Role Description & Responsibilities As the Escalation Engineer, you will use your well-honed troubleshooting skills to resolve...  ...customer issues that were escalated to R&D by the Technical Support/Services organization. Analyze, diagnose, debug and solve... 

 ...megacities to grow. With our elevators and escalators, we keep the urban world moving....  ...g. Esc Product Line Manager, Marketing, Engineering, Field and Group). They will be required...  ...Escalator products Sales & Marketing Support and Processes Ensure timely implementation... 

 ...and having fun along the way.  We are looking for an Escalation Analyst to join our Enterprise Support team in Bangalore, reporting to the senior director of...  ...learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product... 

 ...Gateway Defense (EGD) team is hiring for the position of Senior Escalation Engineer. We are in search of a dedicated individual to join our cross...  .... ~Communicate with engineering teams, product management, support teams, and customers. ~Provide timely and accurate updates... 

 ...based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation...  ...managers, with a focus on improving soft skills and reducing escalations.Key Responsibilities: # Skill Development : Develop and... 

Role : IT Support Engineer Job description :- The candidate needs to provide comprehensive technical support to CloudKaptan employees.- Research...  ...thorough, and timely.- Assists with activities to triage and escalate any system or network outage to reduce downtime.- Installing... 

 ...yourself at Barracuda We are seeking a passionate and hardworking Escalation Engineer who can join our cross functional Agile team. You will have...  ...products to our customers. You will also liaise with Support and Engineering teams to resolve customer issues, including working... 

 ...better for people around the world. This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy...  ...to Resolution of Trouble Tickets within defined SLA’s. Drive escalations to engineering team. ~ Drive Root Cause Analysis, Impact Analysis... 

 ...by the principles of simplicity, transparency, and giving back control to the user. JOB DESCRIPTION Role: Complaints and Escalations Specialist Location: Pune, Aundh What you will do: Handling of complaints raised through all mediums like Customer service... 

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes...

Role : SENIOR IT SUPPORT SPECIALISTJob description :Key Accountabilities :- Support end users, clients, stakeholder and partners via call...  ...tool based on priority seriousness and categorization.- Escalate incidents and requests to appropriate service department for Level... 

 ...configurations. Customer Focus: Providing exceptional technical support to endusers is key. Youll need excellent communication skills to...  ...closely with L1/Business service team to ensure seamless issue escalation and resolution. You might also collaborate with developers to... 

We are hiring a Support Engineer for one of our client MNC.Job location : Meerut / GuwahatiExp : 4+ years Job Type : Full-Time (Permanent)Job...  ...to help understand, isolate, and resolve problems.- Performs escalation of critical issues and ensures that the support group can...