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- Job Title: IT Support Lead (Helpdesk + L1 Network Engineer + Vendor Coordinator) Location: Gurgaon Experience Required: 5-8 years (Minimum-5) Job Summary We are... ...tools like Freshservice, ServiceNow, or Zoho Desk. Knowledge of Office 365 administration, Active...SuggestedFull timeWork at officeWorking Monday to FridayShift workDay shift
Creditas Solutions
Gurgaona month ago - 1. Team Management & Leadership Lead, mentor, and manage a team of 10+ service desk specialists. Define team goals, track KPIs, and conduct performance reviews. Foster a culture of accountability, collaboration, and continuous improvement. 2. Incident & Escalation...Suggested
LogFix SCM Solutions Pvt Ltd
Bangalore25 days ago - ...Job Title: Senior Service Desk Manager Location: Noida (Onsite) Experience: 10+ Years... ...hands-on expertise with ITSM tools while supporting mission-critical, customer-facing... ...and preventive actions are implemented. Coordinate with engineering, infrastructure, security...SuggestedFull time
COZZERA INTERNATIONAL LLP
Noida3 days ago - ...Service Desk Team Leader (Grade 7) Profile Description The role involves overseeing the assignment and coordination of support tickets to resolution teams, ensuring accuracy and timely closure within defined SLAs. It includes managing team schedules and balancing...Suggested
NTT Data
Bangalore10 days ago - ...CAN DO IT AT DIVERSIFIED. Job Summary The Service Desk Lead – Australia supports the Service Desk Manager in maintaining effective and consistent... ...Desk. The role assists with process adherence, workflow coordination, and ensuring that service standards are upheld across...SuggestedFlexible hoursShift work
Diversified
Bangalorea month ago - ...Private Limited () is the India-based global delivery organization supporting North American clients through its parent company, Supra ITS ().... ...a consistently high client experience. Position: Service Desk Team Lead Experience: 10+ Years (Minimum 4 Years as a Lead)...SuggestedImmediate startShift workNight shift
atomic north
Noida1 day ago Rs 3 - 13 lakhs p.a.
...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email,... ...preferred). Skills: Proficiency with ticketing systems, remote support tools, and ITIL framework. Strong communication skills for...SuggestedShift workFort Technologies
Mumbaia month ago- ...forefront of their industry. Role: Service Desk Lead Key Skills : Service Desk ,... ...Escalate unresolved issues to appropriate support teams or vendors 3 Process Improvement... ...service desk tools and ticketing systems Coordinate with vendors for tool upgrades support...SuggestedContract workImmediate startWorldwideShift work
People Prime Worldwide
Bangalore2 days ago - ...enthusiasts dedicated to delivering hands-on support and maintaining client systems for a... ...including executive support. As Service Desk & Deskside Lead, you're not just a problem... ...incidents impacting end-user services. Coordinate with resolver groups (Network, Server, O3...SuggestedRemote jobShift work
Kyndryl
Noida18 days ago Rs 3 - 6 lakhs p.a.
...highly skilled and customer-focused Service Desk Lead to join our team. In this role, you'll be instrumental in providing L2.5 support, ensuring exceptional customer experiences... ...ITSM tool. Make precise decisions for coordinating customer inquiries and managing tickets...SuggestedLocal areaAmk Technology
Kolkatta18 days ago- ...ADB SAFEGATE is the global leader in airside solutions, supporting operations at more than 3,000 airports through a network of 40 offices... ...domains. THE OPPORTUNITY Lead our 24x7 global Service Desk team (7 direct reports) delivering world-class support to airport...SuggestedWorldwideShift work
ADB SAFEGATE
Secunderabad8 days ago Rs 3 - 6 lakhs p.a.
...Key Responsibilities: Lead and manage the Service Desk team to deliver excellent support services. Oversee daily operations including incident management, ticket handling, and SLA adherence. Ensure timely and effective resolution of technical issues and service requests...SuggestedNight shiftManning Consulting
Chennai22 days ago- ...Summary of the position: The Service Desk Manager will be responsible for the management of 24 x7 x 365 Retail and B2C focused teams of PMC IT Service Desk analysts based in India and the UK supporting retail and business system applications. PMC's growth and strategy...SuggestedWork at officeShift work
PMC
Vadodara2 days ago - ...tailored services to meet their unique objectives. Our expertise supports businesses in creating impactful digital experiences and achieving... ...This is a full-time, on-site role for a Service Desk Supervisor located in Mumbai. The Service Desk Supervisor will be...SuggestedFull time
OMHA TECH
Mumbaia month ago - ...seeking an experienced and organized Service Desk Lead to oversee daily operations of the... ...between end users, vendors, and internal support teams. Key Responsibilities:... ...resolution of service requests and incidents. Coordinate with internal teams via calls and chat to...SuggestedFull time
Trianz
Secunderabada month ago Rs 15 - 20 lakhs p.a.
...develop teams of individual contributors and managers in roles with moderate complexity and risk in Technology Operations for the IT Service Desk. This will include managing vendor resources for the service desk. Drive continuous improvements and modernization of the service...Ifintalent Global Private Limited
Bangalore8 days ago- ...integrations. Our team of experts is dedicated to providing excellent support and customized solutions for businesses leveraging AI and HubSpot... .../Remote work Role Overview We are seeking a Support Desk Specialist to support a fast-growing SaaS / AI platform. This role...Hybrid workWork at officeRemote jobAfternoon shift
The WebPlant
Delhi10 days ago - ...deliver first and second line technical support for mobile device management (MDM) environments... ...to service-level agreements, and coordinate with resolver groups, service managers, and... ...improvement initiatives. Troubleshoot help desk and end‑user queries, providing timely...Local area
Vois
Pune3 days ago - ...development and has proven experience operating within a service desk / production support environment . You will lead a team responsible for... ...on-premises environments and cloud-hosted environments. Coordinate with Engineering for defect management, release readiness,...
Youtap Technology Ltd
Bangalore2 days ago Rs 0.5 - 2 lakhs p.a.
...Job Title: Consultant – Admin Support (Travel Desk) Location: Mumbai (Dadar) Duration: 6 Months Experience: 0–1 Year Job Overview... ...managing employee travel arrangements, maintaining records, coordinating with vendors, and ensuring smooth processing of travel...Netscribes Data & Insights Private Limited
Navi Mumbai28 days ago- ...headquartered in Concord, MA with additional locations across North America, Europe, and India. About the Job: The Mobility Support Desk is the centralized support hub that bridges the gap between client employees and technical solutions. It's the first point of...Full timeContract workHybrid workFlexible hoursShift workNight shift
Sakon
Punea month ago - ...Description Amazon's IT Services support is the first point of contact for technical support requests. Our IT Support Technician spends... ...model, weekends and holidays About The Team The Global Service Desk serves as your first point of contact for The Global Service Desk...WorldwideFlexible hoursShift workWeekend work
Amazon
Chandigarh8 days ago Rs 0.5 - 1 lakhs p.a.
...The Support Executive will be responsible for providing exceptional customer service and technical support to the users of the company products and services through voice and email interactions The SDE will be responsible for providing first level solution and assist in...Shift workNight shiftTimes World Information Technology
Kochi24 days ago- ...as the senior member of the IT Operations team responsible for supporting and maintaining the organization's IT infrastructure. This role... ...terms, service-level agreements (SLAs), and company policies. Coordinate incident resolution and ensure timely response to technical...Contract work
LogFix SCM Solutions Pvt Ltd
Bangalore15 days ago - ...competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Are you ready to embark on a...Hybrid workLocal areaFlexible hours
Kyndryl India
Noida2 days ago Rs 3 - 6 lakhs p.a.
...Position Overview: We are seeking a skilled and proactive professional to provide exceptional customer support through calls, chat, and email. The role involves resolving technical issues, handling queries, and ensuring timely and effective solutions while delivering excellent...Work at officeUS shiftFlexible hoursShift workManning Consulting
Pune22 days agoRs 21.9 lakh p.a.
...and ready to embark on a journey to shape the future of sustainable cotton Join us at Better Cotton Initiative Strategy Support & Data Analysis Coordinator and lead a global team responsible for delivering high impact communications for the world's largest cotton...40 hours per weekFull timeContract workHybrid workLocal areaImmediate startWorldwideFlexible hoursShift work2 days week3 days weekBetter Cotton Initiative
Delhi2 days ago- 1 Admission Support Executive Minimum Experience: 2 Years We are looking for dynamic... ...and support during busy periods. Coordinate with the admissions office for campus visits... ...Prior experience in customer service, front desk, telecalling, counselling, or education...Full timeWork at office
Swamy's Group of Schools
Chennai2 days ago Rs 1.5 - 4 lakhs p.a.
...We are seeking a proactive People Support Coordinator to join our team for a 6-month contract . The ideal candidate will have at least 2 years of HR experience and will be a key point of contact for employees, managing HR-related processes and lifecycle programs from pre...Contract workSaasguru
Bangalorea month agoRs 2.5 - 8.5 lakhs p.a.
...that includes all the functions that are expected at a hotel front desk, back office, and additional POS stations such as restaurants and... ...technical needs. Job Profile : l Provide Software support to Clients. l Provide Software training to Clients. l Attend...Full timeNight shiftPratic Nathubhai Patel (Proprietor of Anand Systems India)
Surata month ago
