Average salary: Rs691,638 /yearly
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- Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform enables 9 Million...SuggestedHybrid work
- Helpshift is a SaaS platform that enables companies to provide a seamless customer support experience within the app! We are installed on over 2 billion devices and serve over 900 Million active users every month while enabling over ~7 Million conversations every month. You...SuggestedFull timeFor contractors
- Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues. Build a seamless...Suggested
- Responsibilities: Infrastructure Ownership: Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues. Infrastructure as Code (IaC): Design and maintain scalable GCP infrastructure using Terraform o AI Orchestration...Suggested
- Introduction : We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver...SuggestedHybrid work
- Key Responsibilities and activities: • Design, implement and monitor enterprise-grade secure fault-tolerant infrastructure. • Work with cross-functional teams in design, development and implementation of enterprise scalable features to support platform and infrastructure...SuggestedHybrid work
- ...About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of...SuggestedWorldwide
- ...to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions...SuggestedPermanent employmentFull timeContract workHybrid workRemote jobWork from home
- ...with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at . Role Information: EN Studio: Helpshift Location: Asia Pacific, India, Pune Area of Work: Player Engagement Service: Engage Employment Type: Full Time,...SuggestedPermanent employmentFull timeContract workHybrid work
- We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps brands deliver this modern customer ...SuggestedHybrid workLocal areaRemote jobShift work
- About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining, scaling and securing ...Suggested
- ...About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of...SuggestedFull timeHybrid workWorldwide
- ...Principles that we integrate into our every day, and use to guide us in our goals.These principles reflect who we are as part Keywords Studios, and to show who we are when we come together, collectively, with other studios to achieve success: Power of Partnerships: We...SuggestedHybrid workLocal area
- ...Engineering Manager: Helpshift, A Keywords Studio, bridges the disconnect between conventional customer service channels—such as email and phone support—and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode...SuggestedFor contractorsHybrid workWorldwide
- We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver this modern customer...SuggestedHybrid workWorldwide
- ...About Us: Founded in 2004 in a small Gurgaon studio, Lakshya Digital has grown into one of the world’s largest game art and animation studios. With nearly 850 professionals across India, the US, UK, the Philippines, and Japan, and as part of Keywords Studios since 2014...For contractorsWorldwide
- About the role : Helpshift is looking for a Senior UX Designer to lead the design of customer-support and player-engagement experiences that impact millions of users worldwide. You will drive end-to-end design for Helpshift’s rapidly evolving AI-first support platform, working...Full timeHybrid workWorldwide
- Job title: Software Engineering II - Developer Productivity Location - Pune (Hybrid) About the team: We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably build and deploy Helpshift products. We own the ...Hybrid work
- Job Title : DevOps Engineer II Location - Pune (Hybrid) About the Team: DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift, and that essentially means we have our technical depth both horizontally and vertically. We...Hybrid work
- ...ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our...Full timeWork from homeShift work
- We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and respected. Helpshift helps B2B brands deliver this modern customer...Hybrid workWorldwide
- About the Role We are seeking a highly motivated AI Research Engineer with a strong background in Natural Language Processing (NLP) and Generative AI to join our growing team. The ideal candidate will be passionate about advancing open-source LLMs, embedding techniques...Hybrid work
- ...networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic...Remote jobFull timeWork at officeNight shift
- About the Role We are seeking a highly empathetic and analytical Senior UX Researcher to join our growing design team. In this pivotal role, you will champion the voice of the user, uncover deep insights into their behaviors, needs, and motivations, and translate these findings...Full timeHybrid work
- ...feasibility and anticipating risks related to tooling, process, and quality. Drive early mitigation to prevent late-stage changes. Design Studio–Engineering Integration: Translate global design trends into robust Class-A deliverables through strong upfront feasibility and...Full time
- ...networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world’s most recognizable and iconic...Full timeAfternoon shift
- Role: ● Day-to-day project management of Enterprise projects ~ Working transversally across Product, Engineering and Solutions to deliver ~ high-impact, multi-team strategic projects ~ Build and track milestone plans ~ Own stakeholder management and reporting ~...Hybrid work
- Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation,...
- ...Company Introduction: Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 12,000+ employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art...Full timeWork at officeLocal areaRemote job
- ...identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Role Information: EN Studio: Helpshift Location: Asia Pacific, India, Pune Area of Work: Player Engagement Service: Engage Employment Type: Full Time,...Long term contractPermanent employmentFull timeHybrid work