Sr Business Analyst I

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

· Participate in day-to-day business discussions with key stakeholders and customers (external and internal) regarding declared and undeclared needs. Captures and documents those needs and user requirements, ability to write a user story for development.

· Collaborate with internal development team on new business initiatives, gather and translate requirements, and be involved in the technical development of reporting needs. Assess risk and provide proactive messaging along with potential solutions.

· Support QA/UAT processes including ability to create and review business test cases and assist users in testing.

· Partner with customers and stakeholders on clear expectations for project delivery including their role in clear, defined requirements. Capture feedback and recontract with the stakeholders as required.

· Assist in the management of project updates with local and offshore development team.  

· Participate and manage daily project updates and project coordination activities.

· Ensure that the products and applications in development meet the needs of the end business users, respond to queries from users.

· Perform data analysis, testing, and reporting. Locate issues before they arise for the user; tie back those initial requirements and goals for all involved stakeholders.

· Assist in the communication between the developers and end business and/or customer users. Ability to “translate” the technical needs to a non-technical user and vice versa.

· Communicate in a clear, concise manner; translate requirements pending the audience.

Collaborate with offshore and onsite teams on product and business use cases.

Qualifications

QUALIFICATION REQUIREMENTS

· Independence to run several medium complex projects across internal and/or external customers

· Post Graduate degree in any field

· At least 4-5 full cycle implementation experience (SDLC) in BI / Analytics based projects in the Biopharma, Life Science, or Healthcare sector

· Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies

· Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria

· Demonstrated ability to quantify resource requirements and measure and communicate proposed project benefits

· Strong risk assessment, problem resolution, negotiation, and influencing skills

· Demonstrated ability to engage both onshore and offshore teams as well as customers to achieve target outcomes

· Good technical understanding including Architecture, Data Analytics and Project Management, Quality Assurance, Infrastructure, and Maintenance and Support

· Excellent written and verbal communications; Customer focused approach through active listening

· Ability to remain agile and nimble while navigating a matrixed organization

· Self-starter, proactive, strong-business acumen, excellent follow-through

· Added advantage if experienced in Finance/Accounting or HRIS areas within healthcare.

· Experience in working in an onsite-offshore model

Technical skills needed are SQL, some BI tools, and the ability to learn our proprietary technology. Mastery over Microsoft suite of products. Familiarity with

transaction processing applications such as Oracle/SAP