About the Role

We are looking for an experienced Demand Planning Manager to lead end-to-end customer order management and demand planning activities. The role ensures product availability, accurate order processing, and on-time fulfillment while driving supply chain efficiency and customer satisfaction.

Key Responsibilities

Order Management & Fulfillment

Receive, review, and process customer orders (EDI, portal uploads, or manual entry)
Maintain accurate order data in ERP/MRP systems
Track OE and spare deliveries to ensure 100% delivery assurance
Communicate confirmed delivery dates and manage expedites or changes proactively

Demand Planning & Production Coordination

Lead production planning for modules, cushions, and laser components
Collaborate with production planners and material planners to ensure raw material availability
Balance production efficiency with customer requirements to minimize excess inventory and obsolescence
Ensure schedule adherence and aligned production execution

Customer & Performance Management

Monitor customer KPIs such as OTIF and delivery performance
Drive corrective actions to improve service levels and eliminate line stoppages
Ensure 100% on-time delivery for spares and serial parts
Maintain customer satisfaction through proactive communication and execution

Supply Chain & Logistics Coordination

Coordinate outbound shipments with logistics and warehouse teams
Support returnable packaging flows and transportation optimization
Ensure no consignment remains in GIT beyond 7 days

Continuous Improvement & Analytics

Maintain MIS reports for cross-functional visibility
Participate in root cause analysis for delivery or planning issues
Implement preventive measures and drive continuous improvement in planning accuracy and supply chain efficiency
Support initiatives to improve inventory turns and days of supply

Key Deliverables

100% on-time delivery for spares and serial parts
Zero obsolescence
High customer satisfaction
No consignment in GIT beyond 7 days
Improved inventory turns and days of supply
Strong schedule adherence
Effective PPC leadership

What We’re Looking For

Education

Bachelor of Engineering (Mechanical)

Experience

10–11 years of experience in supply chain, demand planning, or production planning

Functional Skills

Strong knowledge of supply chain management and capacity planning
Experience in SIOP, supplier scheduling, and material resource planning
Strong customer relationship and communication skills
Proven team management experience

Behavioral Competencies

Drive customer focus
Global perspective
Cultivate innovation
Sound decision-making
Execution excellence
Accountability and collaboration
Ability to engage, inspire, and develop people
Build trust and influence stakeholders

Personal Attributes

Curious and innovative thinker
Strong analytical and problem-solving mindset

Languages

English (required)
Hindi and Marathi (preferred)

Why Join Us

Opportunity to lead critical supply chain operations
Work in a global automotive environment with high impact on customer delivery
Exposure to end-to-end planning, logistics, and operational excellence
Continuous learning and growth in a performance-driven culture
We will be more than glad to chat with you about your experience and your career goals.

In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.

More lives saved – more life lived!

Senior Specialist - SCM