Join our Team
About this opportunity:
As part of the Ericsson team, you'll play an integral role as an Integration Engineer working with our clients across enterprise systems, networks, and nodes. As a data-driven professional, you'll focus on preparing, implementing and executing test cases to verify the configuration and integration, upgrades, migrations and expansions of a node/network/system. Additionally, you'll be responsible for adhering to global and local Environmental and Occupational Health and Safety (E+OHS), data security, privacy protocols, and other group, legal and financial directives.
What you will do:
Assist in pre-sales processes with analytics, defining and proposing solutions and strategies for integration, ensuring an efficient commercial engagement.
Define integration strategy in line with contracts to provide optimum customer value.
Direct scope and quality, estimate costs and time, and plan activities.
Prepare, collect and validate scripts and configurations before execution.
Initiate and execute test cases, perform troubleshooting, take corrective actions or escalate issues in order to maintain the quality of service delivery.
Conduct integration and migration tasks complying with process framework and contractual commitments.
Guarantee that operating systems, hardware, software, licenses and configuration data are available in the correct format or version.
Define and manage exit criteria and prepare handover documentation.
Drive changes to process and methods related to integration activities to boost delivery efficiency and quality.
The skills you bring:
Consultative Skills.
Change and Improvement Management.
Automation.
Troubleshooting skills.
Process Management.
Service Delivery Business Understanding.
Service Improvement.
Data Analytics.
Artificial Intelligence (AI).
Customer Insights.
Presales.
Ericsson Portfolio.
Stakeholder Management.

Technical Lead