Average salary: Rs2,123,124 /yearly
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- ...automate customer journeys using Flow Builder and Journey Automation.- Implement customer engagement strategies across Email, Mobile, SMS, Push Notifications, and other digital channels.- Build reusable automation workflows to streamline marketing operations.- Develop custom...Suggested
- ...enterprise software implementation. ~ Knowledge of CCaaS, IVR configuration, and an understanding of multi-channel communication such as SMS, chat, etc. ~ Digital channel BOT configurations ~ Strong proficiency in SQL, with the ability to write optimized queries for large...SuggestedHybrid workWork at officeRemote job
- ...fulfilment activities including audience selection, data extraction, and validation- Prepare campaign-ready datasets for execution (email, SMS, digital campaigns)- Ensure compliance checks and data quality before campaign rollout- Track and analyze campaign performance metrics...SuggestedImmediate start
- ...agents (Exclusive & Independent), vendors, and customers Driving performance and optimization of digital messaging channels including chat, SMS, and asynchronous messaging Managing chat routing strategies, queue design, and agent experience across platforms (e.g., CCAI and...SuggestedFull timeWork at officeRemote jobFlexible hoursShift work
Rs 5.1 - 10 lakhs p.a.
...including CRM, automation tools, analytics platforms, and chatbots. • Implement and manage marketing automation workflows across email, SMS, WhatsApp, and other channels. • Evaluate, recommend, and help implement new AI-powered marketing tools and integrations. •...SuggestedFull time- ...DMS)- Payment and finance systems- External provider, hospital, TPA, and regulatory ecosystems- Customer communication platforms such as SMS, email, portals, and contact centres- Define and drive the overall API and integration strategy for customer implementations.- Design...SuggestedRemote job
- ...Content Manager, Interactive and Scaler) Automate and optimize customer communication processes across multiple channels (print, email, SMS and web) Collaborate with stakeholders to gather business requirements and translate them into communication templates and workflows...Suggested
- ...authentication requirements based on user behavior, risk levels, and contextual factors. Evaluate and select appropriate MFA methods (such as SMS, email, tokens, biometrics) based on the organization's risk profile and user experience considerations. Identity Lifecycle...SuggestedRemote jobFor contractors
- ...:- Required experience managing interactions across multiple channels such as call center technology and Omnichannel services (Teams, SMS, Email and Chat).- Creates product requirements based on input from the product readiness and governance squad.- Supports the vendor in...Suggested
- ...platform updates against established baselines Execute cross-channel testing for customer experience continuity across voice, chat, SMS, and social Test security/compliance configurations: recording compliance, PII redaction, access controls, audit logs Test API integrations...SuggestedContract work