Average salary: Rs800,000 /yearly
More stats ...JD for Area Customer Service Manager :
Leading a team of Approx: 8-9 Customer Service Officers to address requests/complaints received... ...Review Team's Performance each Month and provide feedbacks and support team to achieve their respective KRA's.
Ensure adequate...
...Responsibilities
Should have strong knowledge in implementation & administration in servers and network infra.
. Knowledge in Cloud Infra services and contact center management.
. Strong communication skills and should have strong business relationship management
. Supplier...
...Maintains and supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter... ...technology required experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment...
...Senior Associate, Production Services Application Support Analyst
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions...
...Assists in maintaining and supporting applications and their operating environments. Responds to alerts and follows standard procedures... ...environment required experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity...
...SENIOR ASSOCIATE Production Services Infrastructure Support
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions...
...delivery of quality outcomes.
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Technical Support Engineer
1 Customer Front Line for Trouble Reporting
2 Trouble Ticket Assignment to different technical teams
3 Escalation...
...resolution of daily reported incident.
Coordination with filed support/RBS team to address underlay issues of different ISP links.... ...incident tracker.
Ensure efficient and effective technical customer service as per SLAs.
Proactive Monitoring of network alarms/ Alerts....
...years of experience
Other knowledge/skills
Demonstration of problem-solving skills
Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
Maintain awareness of latest technologies in the domain
Key...
Support Services –
is open to Freshers who are suited for International Voice process. The goal is to get candidates with excellent communication skills in speaking and typing. Additional details as below :
Voice process and Chat Process
The candidates will be...
...Broad outline of the Role
~ Operational role that works under direct supervision, responsible for day-to-day network operations support
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size...
...cables network equipment maintenance international real estate management security operations for all sites and network ensuring adequate support for maintenance of international facilities and network at optimal costs ensuring sufficient focus on optimizing cost of facility...
...Tejas, Adva, Tyco and Jira
~24x 7 Transmission NOC operations and Service Assurance
~24X 7 Transmission equipments ( Tejas, Ciena,... ...problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge...
We are hiring for BPO, customer support executive, associates and AR medical billing for International voice process. Chat/Email voice/ Non voice
Job location: Pune
Salary: 3.25 LPA to 6 LPA
Requirements: Excellent English communication, graduate fresher/ Undergraduate...
...Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: FIS... ...on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in...
...SENIOR ASSOCIATE Production Services Infrastructure Support
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions...
...years of experience
Other knowledge/skills
Demonstration of problem-solving skills
Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
Knowledge of network, operation systems
Key Responsibilities...
IT Service Desk Agent(24*7 Support)
The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction,...
...provisioning through Cramer tool and Optimus
EOR and IOR Processing for Customer as well as Backbone Orders
Handling International Network Optimization and Regrooming activities.
Feasibilities of GDE and IPL International services regrooming in TCL Global Network...
...supplier Business review - QBR, monthly review.
Minimum qualification & experience
~ Graduate with 2-5 years of experience.
~24.7 Support is must / able to work in 24.7 Rotational shifts.
Other knowledge/skills
~ Experience in supplier Business review - QBR,...
...development and production facilities on several continents. Komax uses its extensive distribution and service network, which includes local companies and their employees, to support customers across the world on site, thus ensuring the availability and value of their investments...
We are looking a candidate who has Must experience in Service Desk, International voice process
support for VPN / Desktops / LAN Issues /
Application support.
knowledge of iOS, Android, Windows, MS
Office suite, of O365, Messaging, Outlook
Rs 3 - 9 lakhs p.a.
...Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog-
~ Understanding of Service-Now Logs... ...share resumes to ****@*****.***
Service now,service now support, support
Designation: Service Now Support
Vacancies: 5...
...Job Description
What you’ll do
The Network Operations Engineer supports in the provision of provides monitoring, operation and management of efficient and effective networks services fulfilling the Vodafone Strategy and carries out administration activities. The Network...
...Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: FIS... ...on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in...
...Role will be a combination of managing relationship sales deliverables.
Be part of fastest growing sales channel in financial services industry.
As part of sales job, incumbent is required to do field work.
Job involves sourcing & nurturing of village level BC by...
...As a Support Analyst at Acoustic, you will join a customer-centric team focused on providing an exceptional support experience to our customers... ...role provides an exciting opportunity to leverage your customer service skills to analyze, troubleshoot, and resolve issues pertaining...
...Job Title: Application Support
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business... ...operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported...
Technical support BPO
Hello Everyone,
We have the vacancy for customer support in [international] voice process]. Please find the... ...Location Yerwada pune
shifts Rotational
5 Days Working [cab service]
Good Communication Skills on ENGLISH is mandate.
Please call...
...We are seeking a highly motivated and skilled IT L1 Support Engineer to join our team
The ideal candidate will provide efficient and... ...support to end-users, ensuring the smooth operation of IT systems and services
This role requires strong communication skills, technical...