Average salary: Rs319,000 /yearly
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Rs 3 - 7 lakhs p.a.
...Role Purpose: As a Service Desk Analyst , you will be the first point of contact for B2B users reaching out to the Wipro Service Desk. Your primary responsibility will be to provide effective troubleshooting and resolution of end-user issues, ensuring adherence to service...SuggestedWipro Limited
Gurgaon4 days agoRs 3 - 8 lakhs p.a.
...Responsibilities: Team Leadership & Management: Lead and manage a team of customer service personnel, providing guidance, coaching, and performance oversight to ensure high levels of service delivery. Operational Oversight: Provide leadership and support to field sales...SuggestedFull timeAcme Services
Gurgaona month ago- ...Position Title : Customer Service Executive Department : Customer Success Work type : Hybrid Reporting To : CMO About the Role We're seeking a Customer Service Executive to engage with leads, qualify, nurture and support their handover to operations team...SuggestedHybrid work
zekardo
Gurgaon9 days ago - ...Overview Lutron's Gurgaon team is looking for a Customer Service Representative for the Gurugram location. In this role you'll play a key role in delivering exceptional support and creating meaningful experiences for our customers. Through hands-on product training, impactful...SuggestedWorldwide
Lutron Electronics
Gurgaon4 days ago - ...Unitech Cyber Park, Tower C, 7th Floor, Sector 39, Gurgaon Job Summary Proven customer support experience or experience as a Client Service Representative Strong phone-handling skills and active listening ability Familiarity with CRM systems and customer support best...SuggestedWork at officeShift work
Redcliffe Labs
Gurgaon4 days ago - Wood Mackenzie is the global data and analytics business for the renewables energy and natural resources industries. Enhanced by technology. Enriched by human an ever-changing world companies and governments need reliable and actionable insight to lead the transition to a sustainable...SuggestedFull timeTemporary work
Rs 4 - 8 lakhs p.a.
...issues 8. Ensure SLA adherence, task completion, and timely delivery 9. Capture client feedback and drive improvements in product and service delivery 10. Identify risks, prevent churn, and support account retention and growth PLEASE NOTE: There will be a mandatory 2-...SuggestedPaid InternshipFull timeLocal areaImmediate start- ...Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities...SuggestedLocal areaNight shift
Accenture
Gurgaon17 days ago - ...accountability for the quality of solutions provided to multinational customers & ensure delivery of value to the customers, measuring service provided against defined Service Level Agreements & Customer Experience metrics. Service Level Management Prepare and publish...SuggestedFull timeContract workHybrid workWork at officeLocal areaWork from homeFlexible hours
Orange Business Services
Gurgaon2 days ago - ...is heard and acted upon. Driving Actionable Insights: Translate customer feedback into actionable recommendations for product and service enhancements. Desired Skills & Qualifications: Experience Superhero: You've got 2-3 years of customer success experience....SuggestedImmediate start
Novatree
Gurgaon1 day ago - ...Job Title: Customer Service Representative Company: Detailing Bull Job Summary: The Customer Service Representative will handle customer queries and requests at Detailing Bull through phone calls , email, live chat, and social media channels. The primary...Suggested
detailing bull
Gurgaon1 day ago - ...Industry & Sector: Business Process Outsourcing (BPO) / Customer Experience Services supporting retail, fintech and SaaS clients across India. We deliver omnichannel, on-site customer support focused on rapid resolution, accuracy and measurable customer satisfaction. This role...SuggestedFlexible hoursShift work
CAREER BLOC
Gurgaona month ago - Your Role would be This is an excellent entry-level opportunity for someone looking to start their career in a fast-growing SaaS environment. As a Customer Support Specialist you will be the first point of contact for our users and play a key role in delivering a smooth ...SuggestedFull timeRemote job
- ...Job Description: This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities Manage customer relationships; maintain consistent, predictable performance Ensure customers...Suggested
Airtel ATN
Gurgaon3 days ago - ...world problems and want to be part of a team thats shaping the future this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge...SuggestedUS shiftWeekend work
- ...partnership commitments and drive innovation aligned with customers' business challenges. Increase customer engagement with products and services and identify major political barriers to customer success. Partner with more experienced team members to solve complex problems...Work at officeFlexible hours3 days week
Salesforce
Gurgaon2 days ago - ...We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled inclusive culture...Full time
- ...business partner queries effectively. The role involves resolving doubts, providing information about business insurance and related services, and ensuring smooth customer experience. Key Responsibilities: • Make outbound calls and attend inbound calls to address customer...
policybazaar for business
Gurgaon4 days ago - ...Overview: As a Customer Success Manager at AiSensy, you will be the bridge between the company and its clients, ensuring exceptional service delivery and driving client satisfaction. You will be responsible for onboarding new clients, improving retention, enabling growth...
AiSensy
Gurgaon2 days ago - About Us Exotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel's cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels...
Exotel
Gurgaon4 days ago - ...Why this job matters The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. What you’ll be doing 1. Assists...Full time
Rs 5 - 7 lakhs p.a.
...experience in SaaS and event industry experience is a plus Knowledge of CRM automation products such as Salesforce and Gainsight Exposure to operational frameworks that focus on data-driven measurement, client satisfaction scoring of service delivery is a plus #...Contract workCvent
Gurgaon10 days agoRs 4.5 - 6 lakhs p.a.
Key Responsibilities: Customer Communication & Escalation Handling Ensure clear, consistent, and effective messaging across all touchpoints. Resolve escalations promptly to maintain positive customer experiences. Stakeholder Engagement Lead conversations with...GreyOrange
Gurgaon2 days agoRs 2 - 3 lakhs p.a.
Responsibilities: Customer Communication & Escalation Handling: Leverage a proven track record in customer communications to ensure clear, consistent, and effective messaging across all customer touchpoints, fostering strong relationships with clients. Manage and resolve...Contract workGreyOrange
Gurgaona month ago- ...Onboarding and Training: Guide new customers through the onboarding process, ensuring a smooth and efficient transition to our products and services. Provide training and resources to help customers effectively utilize our solutions Relationship Management: Build and maintain...Shift work
WATI - WhatsApp Team Inbox
Gurgaon4 days ago - ...the entire Store team acts with a 'CUSTOMER FIRST' mindset where we find solutions for all the customers walking in. I am at the service of my customer queries at the welcome desk with mediums of Face-to-face, calls, emails, social media, and proactively finding solutions...Part timeLocal area
Decathlon
Gurgaon2 days ago Rs 3.5 - 4 lakhs p.a.
...today Fresher Job 28 applicants About the job We are seeking motivated Customer Support Executives to deliver exceptional service through voice, email, and chat channels. This role is suitable for both freshers and experienced candidates, offering growth in a dynamic...Immediate start- ...Investigate and report discrepancies and incidents promptly. · Generate and distribute reports (daily/weekly/monthly). · Provide customer service and front desk support outside regular hours. · Support project work and maintain professional standards including punctuality and...For subcontractorWork at officeShift work
outscale partners
Gurgaon2 days ago Rs 4.5 - 5.5 lakhs p.a.
Key Responsibilities: 1. Customer Communication & Escalation Handling Ensure clear, consistent, and effective messaging across all customer touchpoints. Manage and resolve customer escalations promptly to maintain a positive experience. Build and maintain strong relationships...GreyOrange
Gurgaon2 days agoRs 4 - 5.5 lakhs p.a.
Key Responsibilities: Manage customer communications and resolve escalations promptly to maintain a positive customer experience. Lead stakeholder engagements across sales, solutions, product, and support teams. Apply SQL knowledge and analytics tools (Grafana, Power...GreyOrange
Gurgaon2 days ago
