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  •  ...Responsibilities: Team Leadership & Management: Lead and manage a team of customer service personnel, providing guidance, coaching, and performance oversight to ensure high levels of service delivery. Operational Oversight: Provide leadership and support to field sales... 
    Suggested
    Full time
    Gurgaon
    8 days ago
  •  ...Key Responsibilities: Oversee customer service operations to ensure high standards of service delivery. Address and resolve customer complaints and inquiries promptly. Implement policies and procedures for consistent and reliable service. Conduct training sessions... 
    Suggested
    Immediate start
    Gurgaon
    12 days ago
  • About Us Exotel is the emerging market's leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel's cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels...
    Suggested
    Gurgaon
    a month ago
  •  ...chance to see lots of career options up close before you choose your path forward Then there's a good chance you'll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for... 
    Suggested
    Work at office
    Immediate start
    Hybrid work
    Flexible hours
    Shift work
    Night shift
    Gurgaon
    5 days ago
  • Responsibilities: Customer Communication & Escalation Handling: Leverage a proven track record in customer communications to ensure clear, consistent, and effective messaging across all customer touchpoints, fostering strong relationships with clients. Manage and resolve...
    Suggested
    Contract work
    Gurgaon
    a month ago
  •  ...prolific and talented  Customer Success Manager L-2 We will not be successful unless our customers are receiving massive value from our service As such, we need senior managers to drive success for our customers and ensure they reach their desired outcomes from the usage of... 
    Suggested
    Gurgaon
    a month ago
  •  ...overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities Help in handling customers through... 
    Suggested
    Gurgaon
    a month ago
  •  ...candidate will be responsible for providing exceptional support to our customers, ensuring a positive experience with our products and services. This role is suitable for candidates with 0-5 years of experience in customer service. Responsibilities Respond to customer... 
    Suggested
    Gurgaon
    11 days ago
  •  ...with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. (THE ROLE) Associate- Customer Service (T2) The Associate- Customer Service represents the Service Center which is responsible for delivering timely and accurate... 
    Suggested
    Local area
    Worldwide
    Night shift
    Afternoon shift
    Gurgaon
    a month ago
  •  ...the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.... 
    Suggested
    Work at office
    Gurgaon
    2 days ago
  •  ...to customers to understand their needs, concerns, and issues. Provide clear, concise, and accurate information regarding products, services, policies, and procedures. Effectively de-escalate calls with frustrated or irate customers, maintaining a calm and empathetic... 
    Suggested
    Gurgaon
    18 days ago
  •  ...billing/invoice inquires Responsible for commercial inventory management Responsible for preparing and supporting customer for Service Delivery and Traking Tool (SRT) usage Owns customer specific instructions and guidelines (price book, process, customer labelling,... 
    Suggested
    Contract work
    Flexible hours
    Gurgaon
    a month ago
  •  ...Trainee Professional Services Delivery Engineer - IN Key Responsibilities once 3month Training is completed Collaborate and work with multiple teams across geographies. Troubleshoot infrastructure issues and provide 24/7 support coverage. Document solutions and... 
    Suggested
    Traineeship
    Work at office
    Remote job
    Shift work
    Weekend work
    Gurgaon
    a month ago
  • We are seeking a dynamic Customer Engagement and Experience Manager to enhance customer satisfaction and drive engagement through innovative digital solutions. The role involves overseeing customer touchpoints, designing engagement strategies, and improving customer journeys...
    Suggested
    Gurgaon
    a month ago
  •  ...a seamless experience from initial inquiry to post-travel engagement. Proactively gather and analyze customer feedback to enhance service quality and drive continuous improvement. Address and resolve customer concerns promptly with empathy and professionalism, maintaining... 
    Suggested
    Worldwide
    Gurgaon
    4 days ago
  •  ...Job description Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Collect prompt and accurate customer feedback work directly with customers& provide assistance Call HR Ankita (***) ***-**** Required... 
    Permanent employment
    Full time
    Work at office
    Immediate start
    Gurgaon
    a month ago
  •  ...Handle inbound and outbound customer queries over calls Deliver excellent service in a full voice-based support environment Assist customers with insurance-related inquiries and issues Identify customer needs and upsell relevant insurance products or services Ensure... 
    Permanent employment
    Full time
    Gurgaon
    a month ago
  •  ...To have overall accountability for the Quality of solutions provided to multinational Customers (measure service provided against defined Service Level Agreements) Service Level Management Prepare and publish Program Plan (including Program Structure / Roadmap / Governance... 
    Full time
    Contract work
    Local area
    Gurgaon
    a month ago
  •  ...resolution to their queries, assist with transactions, and drive customer satisfaction and conversions through strong communication and service delivery. Key Responsibilities: Handle inbound and outbound voice calls and chat interactions for customer support and sales.... 
    Gurgaon
    12 days ago
  •  ...acceptance tests and site acceptance tests as per procedure for HVDC/FACTS C&P systems at factory and site Troubleshooting and technical service support at customer sites for HVDC & FACTS. Updating of engineering documentation/drawings upon completion of factory and site... 
    Gurgaon
    8 days ago
  •  ...We are seeking a Customer Service Executive to join our team and provide exceptional service to our customers. The role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Handle inbound and outbound... 
    Immediate start
    Gurgaon
    a month ago
  •  ...Eligibility Criteria: Proven experience in a customer service or customer-facing role Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to remain calm and professional under pressure Empathy and a customer... 
    Gurgaon
    a month ago
  • Answering or Responding to complaints and resolving issues Ensuring a positive customer experience up-selling included Maintaining professionalism with customers Required Candidate profile proficient in english Work from office Immediate joiners only Only...
    Work at office
    Immediate start
    Gurgaon
    a month ago
  •  ...customer interactions, transactions, and other relevant information. Product Knowledge : Stay informed about the process and related services to provide accurate information to customers. Problem Resolution: Handle and resolve customer complaints, escalating issues when... 
    Gurgaon
    12 days ago
  •  ...Engagement: Ability to configure, design, build, and extend Dynamics 365 Customer Engagement Apps, including Sales, Marketing, Customer Service, and Field Service . Power Platform: Good working knowledge of using Power Platform components . Dynamics 365 CE Apps... 
    Permanent employment
    Gurgaon
    a month ago
  •  ...Team as a Customer Support Advisor Location: Gurgaon, India About the role: Ready to make a real impact? As a Customer Service Advisor at Onecom, you'll be at the heart of delivering exceptional service to our valued customers. Every interaction you handle will... 
    Casual work
    Gurgaon
    a month ago
  •  ...motivated Customer Care Representative to join our team in India. The ideal candidate will be responsible for providing exceptional customer service, resolving inquiries, and ensuring a positive customer experience. Responsibilities Provide excellent customer service and... 
    Gurgaon
    4 days ago
  • Required Skills & Experience: Proven experience in SMS flow management within the telecom industry. Strong understanding of telecommunication protocols: SMPP, SS7, MAP, and GT-based signaling. Hands-on experience with trace tools and PCAP analysis. Familiarity with...
    Gurgaon
    a month ago
  •  ...Role & responsibilities An experienced customer service professional for a role that includes technical knowledge in mechanical and chemical/analytical testing. Customer-facing strengths with enough domain understanding to engage clients confidently, solve problems, and identify... 
    Gurgaon
    18 days ago
  •  ...4G/LTE attachment process knowledge of Steering Knowledge of GTP-U, GTP-C Good network support knowledge and experience Service oriented, customer-focused with good customer service skills Good networking/communications background Good interpersonal skills... 
    Flexible hours
    Shift work
    Gurgaon
    a month ago