Average salary: Rs1,050,000 /yearly

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  •  ...Team Leadership & Management: Lead and manage a team of customer service personnel, providing guidance, coaching, and performance...  ...improvements within customer service operations to enhance efficiency, quality, and responsiveness. Stakeholder Collaboration: Collaborate... 
    Quality
    Full time
    Gurgaon
    5 days ago
  •  ...Company Overview Om Ak Solutions is a renowned global provider of IT services, established in 2012. We excel in a broad range of IT services...  ...to customer service metrics. Provide feedback to management on customer interactions and suggest ways to enhance service quality.... 
    Quality
    Full time
    Long term contract
    Panchkula
    13 days ago
  •  ...Key Responsibilities: Oversee customer service operations to ensure high standards of service delivery. Address and resolve customer...  ...service. Conduct training sessions to maintain service quality and team effectiveness. Provide knowledgeable support on financial... 
    Quality
    Immediate start
    Gurgaon
    9 days ago
  •  ...Key Responsibilities: Need excellent communications for the interview process . Need to listen and check the quality of the UK calls and the parameters of the customer care agents talking to the customers on those calls. Ensure all processes align with company quality... 
    Quality
    Gurgaon
    a month ago
  •  ...As an  International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers...  ...queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to... 
    Quality
    Work at office
    Local area
    Gurgaon
    28 days ago
  •  ...ensuring compliance and cost-effectiveness. Vendor Management: Collaborate with vendors to procure mobile devices and services, ensuring timely delivery and quality. Stakeholder Management: Engage with internal and external stakeholders to gather requirements, provide updates... 
    Quality
    Contract work
    Side job
    Worldwide
    Flexible hours
    Gurgaon
    a month ago
  •  ...Description We are seeking a Quality Consultant to join our team in India. The ideal candidate will be responsible for ensuring the quality of our products and services through rigorous testing, quality audits, and continuous improvement initiatives. This role requires a... 
    Quality
    Gurgaon
    a month ago
  •  ...and incidents to enable our customers to use Basware products and services efficiently and enable them to run their business seamlessly....  ...assigned product solutions and technical platforms. Provide high-quality resolutions to customers while meeting defined support standards... 
    Quality
    Full time
    Remote job
    Shift work
    Palwal
    a month ago
  •  ...cases for Allegro-based ETRM systems. ~ Identify and document defects, and work with developers to resolve issues. ~ Ensure the quality and reliability of ETRM solutions through rigorous testing. ~ Collaborate with business analysts and developers to understand requirements... 
    Quality
    Gurgaon
    a month ago
  •  ...Processes (i.e. process definition, implementation, SLAs & KPIs), Technology (i.e. technology delivery, vendor selection and management, quality assurance). Strong stakeholder management and communications skills with ability and gravitas to operate and influence at the... 
    Quality
    Gurgaon
    9 days ago
  •  ...progression throughout each month Assist team members to ensure service level agreements are adhered to and performance metrics met,...  ...Ensure all employees are in line with Regulatory Compliance, Quality and CBT requirements Assist and participate in the recruiting... 
    Quality
    Flexible hours
    Gurgaon
    a month ago
  •  ...first point of contact for all parent inquiries and visitors Address and resolve queries from prospective and existing parents Maintain communication records and prepare feedback reports Provide administrative support and ensure high-quality customer experience... 
    Quality
    Gurgaon
    27 days ago
  •  ...travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries,...  ...Loop:  Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness... 
    Quality
    Gurgaon
    28 days ago
  •  ...Job description Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring...  ...ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols... 
    Quality
    Gurgaon
    1 day ago
  •  ...work in a fast-paced, deadline-driven environment. Preferred Qualities: · • Experience dealing with international clients. · • Familiarity...  ...strong coordination skills. Growth Path: Customer Support Executive → Senior Executive → Team Lead → Customer Service Manager... 
    Quality
    Gurgaon
    a month ago
  •  ...optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the...  ...and coding standards. Conduct thorough testing to ensure quality. Create knowledge transfer documentation for support... 
    Quality
    Gurgaon
    a month ago
  •  ...Job Summary 1. Customer Interface and Communication Act as the primary quality contact for customer issues and complaints. Manage and maintain customer-specific quality requirements and portals. Coordinate customer visits, audits, and quality reviews& ensure the success... 
    Quality
    Sonipat
    23 days ago
  •  ...seamless experience from initial inquiry to post-travel engagement. Proactively gather and analyze customer feedback to enhance service quality and drive continuous improvement. Address and resolve customer concerns promptly with empathy and professionalism, maintaining... 
    Quality
    Worldwide
    Gurgaon
    1 day ago
  •  ...Ensure that month end timesheet targets are met on time, to enable business to identify and convey results and trends Manage data quality, perform darta quality spot checks Undertake data extraction, transformation and uploads as required Ensure that month end timesheet... 
    Quality
    For contractors
    Gurgaon
    27 days ago
  •  ...Responsibilities: Provide exceptional customer service to clients, distributors and internal SPGMI staff via phone, email, and web chats...  ...in regards to product usability, presentation, and data quality Work with Senior Associates on projects which improve and develop... 
    Quality
    Gurgaon
    a month ago