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  •  ...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email, and ticketing...  ...with end-users regarding updates and escalations. Lead user training sessions and create self-help resources to enhance... 
    Suggested
    Shift work
    Pune
    26 days ago
  • We're looking for a Female candidate with 6 months to 3 years of experience in back office and administration work to join our team. Key Responsibilities Prepare Client information documents. Make entry in the ERP System. Attend walk-in clients, provide project information...
    Suggested
    Work at office
    Pune
    a month ago
  •  ...Hiresquad Resources is urgently looking for Technical Support Engineers for a leading MNC in Pune. We're seeking individuals with strong technical knowledge in hardware, networking, and Microsoft technologies, comfortable with a 24x7 rotational shift environment. This is... 
    Suggested
    Immediate start
    Shift work
    Pune
    13 days ago
  •  ...Incident Managers and makes sure they are aligned Supports Global Service Desk Manager with resource demand and capacity for a delivery center...  ...of tickets and conducts pending ticket analysis with the Team Leads. Reviews escalations and implements corrective and preventive... 
    Suggested
    Pune
    a month ago
  • Job Description Job Profile Summary: The Technical Project Manager is responsible for handling small-scale procurement projects or subprojects, ensuring alignment with project objectives, specifications, timelines, and resource requirements, working under general supervision...
    Suggested
    Full time
    Work at office
    3 days week
    Pune
    10 days ago
  •  ...experience) of BMC Products – TrueSight/Helix Operations Management, ITOM, Intelligent Integration, Intelligent Automation or AIOps (Service Monitoring), TrueSight Server Automation, Network Automation or TrueSight Orchestration or Netreo ~ Hands-on experience in troubleshooting... 
    Suggested
    Flexible hours
    Pune
    a month ago
  •  ...Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand... 
    Suggested
    Pune
    1 day ago
  •  ...Key Responsibilities Managing and leading a team of more than fifteen telecallers to achieve operational targets Monitoring daily inbound...  ...call audits to maintain high standards of communication and service quality Maintaining and analyzing call center metrics to generate... 
    Suggested
    Pune
    23 days ago
  • Company Description Greencraft Labs Pvt Ltd is a manufacturer of bioculture, micronutrients, and organic, eco-friendly sanitation products aimed at controlling odor and managing solid and liquid waste. Our products are designed to promote sustainable waste management solutions...
    Suggested
    Full time
    Hybrid work
    Pune
    1 day ago
  • Ghrs Training is looking for a Technical Support Executive to join our team, focusing on international voice support. If you have a passion for technology and experience in helping customers remotely, this could be your next role! Key Responsibilities: Provide technical...
    Suggested
    Remote job
    Pune
    16 days ago
  •  ...experience as a Call Center Manager or Team Leader in a sales or service-oriented call center Proven experience in managing a team of more...  ...for an experienced and result-oriented Call Center Manager to lead the operations of our educational institute s call center in Bavdhan... 
    Suggested
    Saturday
    Pune
    23 days ago
  •  ...Immediate joiners are highly welcome.   Key Roles and Responsibilities: -Onsite Technical Support Executive will work with the Service Delivery Managers to support Software implementation and operation. -Software is used by a location (mall, food court, airport, etc... 
    Suggested
    Immediate start
    Day shift
    Saturday
    Pune
    a month ago
  •  ...and ensure customer satisfaction. Assist customers in understanding product offerings and guiding them through the purchasing or service process. Meet or exceed individual performance metrics, including response times, quality of service, and customer satisfaction scores... 
    Suggested
    Pune
    9 days ago
  •  ...We're looking for an experienced and well-organized Service Coordinator to provide essential support to our field Service team . Your main goal will be to facilitate the team's activities to maximize their performance and contribute to the solid and long-lasting development... 
    Suggested
    Pune
    a month ago
  •  ...Job Description ~ Customer Service Representative, is responsible for communicating with customers, addressing their inquiries, resolving complaints, and ensuring a positive customer experience Customer Service Representative, is responsible for communicating with customers... 
    Suggested
    Pune
    a month ago
  •  ...our International Banking Process in BPOs across India. The ideal candidates will be responsible for providing exceptional customer service and support to our clients in the international banking sector. Responsibilities Handle customer queries and provide information... 
    Pune
    a month ago
  • Microsoft Active Directory in the enterprise, including creating bulk user accounts, deleting and modifying user accounts, setting up e-mail. FortiGate Firewall Management Ensure network security and connectivity Define network policies and procedures and guidelines....
    Pune
    a month ago
  •  ...handle sensitive information in a confidential manner Able to perform in a fast-paced environment while always maintaining excellent service Ability to work effectively across organizational boundaries and all level of employees through the organization Please send... 
    Pune
    2 days ago
  •  ...email, chat, or social media Provide accurate, valid, and complete information by using the right tools/methods Resolve product or service issues by clarifying the customer's complaint and determining the root cause Process orders, forms, applications, and requests... 
    Pune
    16 days ago
  •  ...Education: B.E / B.Tech in Chemical Engineering (preferred) Job Summary: We are seeking a Technical Support Manager to lead technical engagement and support operations in India for a global specialty fluids company. This role will serve as the key technical interface... 
    Permanent employment
    Local area
    Remote job
    Pune
    28 days ago