Search Results: 11,651 vacancies
...manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles... ...level troubleshooting, as needed, to support service desk tickets for associates
11. Provide standard applications support...
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
SERVICE DESK:
Technical Help Desk Support
Min 1 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution).
Experience in Voice and email Support (US client).
Strong customer service & Handling skills.
Excellent written and verbal...
...Job Description
Deliver high quality customer service and technical support to our US and Global clients.
Resolve technical issues... ...products
Document and submit problem resolutions to the Service Desk knowledge database in order to
assist other Help Desk personnel...
...resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.
Job Title
Analyst - Service Desk
Job Description
First point of contact for Capita Customers, providing 1st Line diagnosis and resolution...
...OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance...
...Service Desk Analyst.
1.5 - 3 Yrs.
Pune.
Short Joiners.
Skill - Service Desk Analyst
Level – PA Level (1.5 - 3 Yrs.
Location – Pune
Notice Period – Immediate/Short Joiners
Please refer to the below JD:
Associate is willing to work from Office/Pune...
...an enterprise company has deployed Sales, Service, Experience Clouds, CPQ and Billing This... ...Salesforce are not working.
As a Service Desk Administrator, you will receive multiple... ...reach out to relevant Scrum Teams for consultation about the ticket in question before asking...
...APEX FUND SERVICES (India) IS CURRENTLY HIRING
Service Desk Manager (Shift Manager)
Corporate Title
Location: Mumbai, India
About Apex
The Apex Group is a global financial services provider with 13,000 staff across 40+ offices globally. We look to recruit bright...
...As Service Desk Engineer you will act as the first point of contact for
Managed Service customers contacted via ticketing tool ( preferably service now ) to report issues and faults relating to their service.
The primary objective of the role is to provide first time...
...As a Service desk agent and part of the Global IT team you will play a pivotal role in evaluating and improving the functionality of our enduser IT systems and applications. This is a dynamic role that requires solid IT system analysis knowledge and expertise to succeed as...
...Our Client is a global professional services company with leading capabilities in digital... ...than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.... ...knowledge.
Must have Skills: Service Desk Management,
SSI: Service Desk Voice Support...
...customers through the ticketing system based on defined ITIL processes.
Be logged-in and available to answer calls through our global Service Desk call centersolution.
Actively participate in team meetings and suggest opportunities for continual improvement.
Support...
...Mindpool is hiring for an Associate Service Desk in Pune.
Job Requirement:
~ Excellent English communication skills.
~Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US.
~Experience with...
Job Description (Posting).
Overall 5 + year s relevant SNOW experience as developer and 1 + year hands on in HRSD module with knowledge of Integration (1.) Documentation work (2.) To develop the codes for the project as per work assignation. (3.) To work upon the new requests...
...You'll Make an Impact / Responsibilities
As part of the Global Services team in the compression business, provide technical support to... ...Energy customers and internal team members.
Operational Service Desk team serves as the first point of contact for all support enquires...
Job Description (Posting).
Overall 5 + year s relevant SNOW experience as developer and 1 + year hands on in HRSD module with knowledge of Integration (1.) To analyse and understand client requirements and solution feasibility. (2.) To document the various workflows, processes...
...Work Experience
years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center background
with experience in supporting International customer (with Retail Service Desk) are preferred
Technical Skills
Certified (...
...brighter work day here.
About The Team
The Workday Extend Services team focuses on the implementation of custom business... ...Workday platform!
About The Role
The Workday Extend Services Consultant designs, develops, and deploys Workday Extend applications for...
IT Service Desk Agent(24*7 Support)
The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction,...
