Average salary: Rs491,700 /yearly
More statsSearch Results: 49,273 vacancies
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
...resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.
Job title:
Service Desk - Analyst Job Description:
First point of contact for Capita Customers, providing 1st Line diagnosis and resolution...
...Walk-in for SERVICE DESK ANALYST role on 21st May 2024 (Tuesday).
21st May 2024 (Tuesday) to BT e-serve India Pvt Ltd.
Time: 9AM to 11 AM.
Carry updated resume and Government photo ID proof.
******** IMMIDIATE joiners are preferred.*********
Address: BT...
Job Summary :The Service Desk Operations Analyst (remote, outsourced) is responsible for first line troubleshooting of technical issues, resolving computer and network problems, and providing support for the company's employees. This role will triage requests created in the...
...Wipro is hiring for Service Desk Analyst role for Kolkata / Pune Hinjewadi location.
Interested candidat es can share the ir updated CV on (***) ***-**** (WhatsApp ) with t he subject line "Service Desk Analyst Pune"
Educational Qualification : Graduation is...
...IT Service Desk Agent(24*7 Support Rotational Shifts)
Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.
The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking...
...governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry... ...honestly.
Position Overview:
The primary role of a service desk associate is to answer customer requests for assistance by Email,...
...Job Role
Service Desk Analyst
Role Description
Professionals who help users resolve their issues with computer hardware and software
Location/Country
Vikhroli / Thane (Work from Office)
Job Type
Full time
Workshift
06:30 am – 03:30 pm / 01:3...
...Job Description
The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.
The...
Service Desk Technical Analyst
Position Description
Level 1 | 1- 3 YEARS Respond to requests for technical assistance by following prescribed procedures. Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software...
...POSITION SUMMARY As IT Service Desk Analyst, you will provide overall technical operation of the internal IT environment, so end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Additionally, you...
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Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end... ...maintain and fine-tune a high degree of customer service for all support queries and adhere to all... ..., as needed, to support service desk tickets for associates
11. Provide standard...
...recognise the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs
To manage the functional mailboxes and ensure timely logging of emails in the service management tool
To be able to troubleshoot...
...Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill... ...like you and that’s why there’s nowhere like RSM.
The Service Desk Analyst is a member of the Finance Technology team. They are responsible...
Rs 1 - 3 lakhs p.a.
.... MM Management is into Global Recruitment Services providing manpower across the Globe. Your profile... ...is shortlisted for the position of Service Desk.
location : Mahape, Navi Mumbai
Job Type : Full Time
Service desk analysts neutralize direct customer issues by...
Rs 2 lakh p.a.
...Training.
HR Consulting & Recruitment services, including train and deploy models.
Advanced... ...MNCs.
The Role
The IT Service Desk is a centralized staff responsible for providing... ...tasks, lowering the stress on human analysts. Automation of Robotic Processes (RPA) is...
...positive and professional demeanor while providing excellent customer service.
Stay up to date on new technologies and company procedures.... ...:
Minimum 23 year of experience in a technical service desk role or related field.
Strong understanding of computer hardware...
...Job Description
Service Desk Managers are also responsible for the day-to-day line management of Service Desk Analysts and driving a high quality, high performance and effective Service Desk, meeting their customer’s needs and SLA requirements
Job title:
Team Lead...
...Global ServiceDesk Team provides excellent IT support for all business users within Indicia Worldwide and the team is made up of 6 Service Desk Analysts and 1 Team Leader.
You will be the first point of contact for all global service functions through phone, email and...
...Summary:
We are seeking a dedicated and customer-focused IT Service Desk Technician to join our team. This position will be responsible... ...or unresolved issues to appropriate support teams or senior analysts for further investigation and resolution.
• Follow standard operating...
