Average salary: Rs165,000 /yearly
More statsSearch Results: 10,271 vacancies
...As a Service desk agent and part of the Global IT team you will play a pivotal role in evaluating and improving the functionality of our enduser IT systems and applications. This is a dynamic role that requires solid IT system analysis knowledge and expertise to succeed as...
IT Service Desk Agent(24*7 Support)
The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction,...
...Experience
years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center background... ...trainings accordingly
~ of escalations & reviewing with the agents
~ refresh sessions on process procedures & new services added...
...Greetings,
Wipro Pune is Hiring for IT Service Desk Administrator
Requirements:
1. 2-5 years of previous experience in IT helpdesk (Voice)
2. Excellent communications skills (verbal and written)
3. Knowledge on ITIL Framework and Terminologies
4. Knowledge on...
...resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.
Job Title
Analyst - Service Desk
Job Description
First point of contact for Capita Customers, providing 1st Line diagnosis and resolution...
...Job Description
Deliver high quality customer service and technical support to our US and Global clients.
Resolve technical issues... ...products
Document and submit problem resolutions to the Service Desk knowledge database in order to
assist other Help Desk personnel...
SERVICE DESK:
Technical Help Desk Support
Min 1 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution).
Experience in Voice and email Support (US client).
Strong customer service & Handling skills.
Excellent written and verbal...
...Role Purpose
The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
...Service Desk Analyst.
1.5 - 3 Yrs.
Pune.
Short Joiners.
Skill - Service Desk Analyst
Level – PA Level (1.5 - 3 Yrs.
Location – Pune
Notice Period – Immediate/Short Joiners
Please refer to the below JD:
Associate is willing to work from Office/Pune...
...APEX FUND SERVICES (India) IS CURRENTLY HIRING
Service Desk Manager (Shift Manager)
Corporate Title
Location: Mumbai, India
About Apex
The Apex Group... ...improvement processes.
Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists...
...As Service Desk Engineer you will act as the first point of contact for
Managed Service customers contacted via ticketing tool ( preferably service now ) to report issues and faults relating to their service.
The primary objective of the role is to provide first time...
...Mindpool is hiring for an Associate Service Desk in Pune.
Job Requirement:
~ Excellent English communication skills.
~Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US.
~Experience with...
...customers through the ticketing system based on defined ITIL processes.
Be logged-in and available to answer calls through our global Service Desk call centersolution.
Actively participate in team meetings and suggest opportunities for continual improvement.
Support...
...As a Service Desk Administrator, you will receive multiple tickets per day that will require triaging and action. Some of these will be quick Tier 1 access tickets, others will be about reporting and dashboards and many will be a question from a User about why their records...
....
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security... ...resolution based on deep product knowledge.
Must have Skills: Service Desk Management,
SSI: Service Desk Voice Support NON-SSI
Good to...
...Job Description
Job Number 24071744
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management...
...OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance...
...You'll Make an Impact / Responsibilities
As part of the Global Services team in the compression business, provide technical support to... ...Energy customers and internal team members.
Operational Service Desk team serves as the first point of contact for all support enquires...
...ready to adapt to new situations and challenges or role reversal
Requirements
Minimum 1 year of experience in the customer service industry
Knowledge of the Travel Industry would be a plus
Good written and verbal communication.
Ability to work in...
...and personal appearance are clean and professional maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language prepare and review written documents accurately and completely answer...
