Average salary: Rs2,600,000 /yearly
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- ...Key Responsibilities: # Leadership & Team Management: Lead, mentor, and develop a team of supervisors and contact center agents to... ...operations and achieve business objectives. Collaborate with senior leadership to align contact center goals with overall company strategy...Senior
- ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...SeniorFull timeFlexible hours
- ...Role Summary We are looking for a senior professional with deep expertise in cloud... ...monitoring , enterprise integration and team management . The role involves designing, governing... ...for technology, data analytics and process management services. Since our inception...SeniorWorldwide
- ...client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial...SeniorWorldwide
- ...Key Responsibilities Client Relationship Management: Build and maintain strong, strategic partnerships with clients. Proactively identify client needs, develop tailored solutions, and exceed client expectations. Serve as the primary point of contact for client escalations...SeniorHybrid work
- ...Client Procurement policy and provide excellence throughout the process analyzing information, delivering sourcing strategies, identifying... ...collaboration with Acquisition team, Legal (GCO), Risk Management, IT, other Procurement categories as appropriate; Coordinate,...SeniorLong term contractContract work
- Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...SeniorFull timeFlexible hours
- ...about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Vice President, Cash Processing/Funds Transfer Manager to join our GPTSO team. This role is located in Chennai In this role, you'll make an impact in the...SeniorWorldwideFlexible hours
- ...about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Senior Vice President, Cash Processing/Funds Transfer Manager to join our GPTSO team. This role is located in Chennai In this role, you'll make an impact in the...SeniorLocal areaWorldwideFlexible hours
- ...years Location: All LTM locations for the right fit Provide process consultancy for all projects and BEU Sub functions. Perform risk... ...to create automated solutions and templates. Consult project managers on deployment of QMS metrics framework, estimation techniques,...Senior
- ...of new and existing customers. Participate in month-end close processes associated with Accounts Receivable to support timely and... ...funds and application to customer accounts. Execute process for managing and refunding customer credit balances in a timely manner, partnering...SuggestedContract workWorldwide
- ...seeking a highly skilled and experienced Senior Python Developer with expertise in... ...and maintainable Python code for AI, data processing, and backend services. REST API Development... ...and third-party systems. Database Management: Work with SQL databases to manage and query...SuggestedWorldwide
- ...operational and regulatory use cases. Service Mapping & CMDB Management Create, enhance, and maintain business service and... ...databases, networks, cloud services). Familiarity with ITSM processes (Incident, Change, Problem). Good to have skills ServiceNow...SuggestedFull timeHybrid workFlexible hours
- ...As Process Excellence Manager , you will be the driving force behind designing and optimizing business processes across Frido's operations. From manufacturing to retail to D2C/eCommerce operations , your focus will be on enabling consistent, efficient, and agile processes...Suggested
Rs 10 - 11 lakhs p.a.
...Create sales and marketing strategies to target customers and position products as optimal solutions for clients. Manage customer relations by collecting and analyzing client feedback through digital channels. Generate high-quality sales leads and follow up after initial...Senior- ...Role Summary: Were seeking a dynamic and experienced Senior Tech Lead with deep expertise in .NET technologies and hands-on experience... ...delivery lifecycle including CI/CD pipeline setup and release management Evaluate and integrate third-party tools, libraries, and APIs...
- ...involves advanced Excel-based analysis , Tableau/BI reporting , performance tracking , forecasting , and strong stakeholder management across multiple teams. Key Responsibilities Build and manage dashboards & reports using Excel & PowerBI (preferred) or other...
- ...We are looking for a Senior Business Analyst to support KYC product development within... ...capability in stakeholder and team management . Key Responsibilities Lead business... ...FRDs, user stories, acceptance criteria, process flows, and data mappings . Act as primary...
- ...We're seeking a dynamic and experienced Senior Tech Lead with deep expertise in .NET technologies... ...CI/CD pipeline setup and release management Evaluate and integrate third-party... ...choice for technology, data analytics and process management services. Since our inception...Worldwide
- ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective... ...to clients, colleagues, subordinates, and supervisors. Process Manager Role and responsibilities: Process mapping and identifying...
- ...possess in-depth functional knowledge of HR processes and apply it to operational scenarios to... ...org. level changes. Business HR Process Manager Roles and Responsibilities Work closely with the Program Leader and other senior managers in the program to ensure a balance...
- ...applications and automation solutions that streamline business processes. Responsibilities Develop, test, and maintain VBA macros and... ..., performing code reviews and sharing best practices. For senior developers: Lead development efforts, mentor juniors, and assist...
- ...Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide...Full timeWorldwideShift work
- ...and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to...
- ...Job Description Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational...Full timeWorldwideShift work
- ...Description FCC Advisory & Delivery Support Group Designation : Process Manager Location: Pune/ Mumbai/Chandigarh Travel (Domestic or... ...latest knowledge Provide strategic advice and guidance to senior management and business units on financial crime compliance...Local areaWorldwideShift work
- ...Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level... ...Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic...Full timeFlexible hours
- ...solutions. Present analytical insights and recommendations to senior client stakeholders. Contribute to the development of... ...business recommendations Effective communication and stakeholder management Ability to work in fast-paced, client-facing environments...Full time
- ...client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial...Worldwide
- ...We are seeking a Senior Data Engineer with strong developer DNA someone who codes daily in PySpark, SQL, and Python , builds end-... ...DevOps CI/CD pipelines for automated releases and environment management. Mentor junior engineers on coding practices and architecture...
