Search Results: 26,652 vacancies
Rs 10 lakh p.a.
...Role - Manager - Customer Experience Location - Mumbai / Chennai
About the role
The operations delivery function is at the core of processing every customer financial transaction. It links risk management and control processes to help protect the organizations assets...
...Your role in detail ● Customer Delight – Delight and wow the customers through service and
hospitality culture, managing low failure rates of services, handling
customer escalations
● Customer Acquisition and Conversion: Identify and source new sales
opportunities...
...business decision making to elevate our operating model. You will manage periodic and adhoc financial and resource analytics and... ...Collaborate with internal teams to create landing pages and optimize customer experience, instrument conversion/engagement points and optimize user...
...Adobe XD, Prototyping, Figma, Wireframing.1. Understand and map the existing customer journey2. Work closely with product manager, IT team to improve customer experience3. Design A/B testing experiments with the help of analytics team to improve on customer journeys4. Create...
...entails graphic design, illustration and wall features.
Role Description
This is a full-time on-site role for a Customer Experience Manager at Kalakaari Haath in Mumbai. The Customer Experience Manager will handle day-to-day interactions with clients and communicate...
...Owns and manages the customer experience. Has responsibility for end-to-
end customer experience within the assigned scope in 4PL, in compliance
with relevant company procedures and agreements with customer.
Manages end-to-end shipment process, in compliance with relevant...
...company and your primary work experience will be virtual / working... ...quality software support to our customers and partners. You will be directly... ..., and toolsets.
As a Senior Functional Analyst, your role... ...Production Operations/Manufacturing Management, Information Technology, or a...
...diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and... ...:
To provide service and support to Customers and Commercial Division and be a link... ...in a consistent manner
• Inform the manager of problems which could have impacts on...
...Job Description
Zycus is looking for Program Manager - Customer Success with at least 10 to 15 years of experience in a Customer Success or Account Management role. In this role you will Identify, nurture the cross-sell and up-sell opportunities, manage renewals, ROI,...
...Hiring for a Renowned Developer for their Premium Luxury Project in SOBO Position: Sales Manager - Customer Experience Center Location: Tardeo - South Mumbai CTC: up to 20 LPA Requiste: - Applicants with 5+ yrs of Relevant Experience in Sales of Premium Luxury Real Estate...
...wear and youth fashion for millions of customers worldwide. Established in 2013, we’ve evolved... ...just about the apparel; it’s about the experiences we provide. We strive to deliver... ...using computers and customer relationship management (CRM) software
• Ability to work effectively...
...Manager-Customer Experience
Supporting Customer Experience Activity by closely driving NPS, working on Process Automations.
a.Self-driven individual with very good understanding on NPS & Credit Cards processes.
b.Responsible for the overall service quality of...
...Your Profile
# Monitor and respond to customer reviews, comments, andmessages across various social media platforms
# Engage with... ...innovations, andchanges.
Your Checklist
# Minimum of 1- 2 years experience as a social media representative, or a similar role.
# An...
...the Users to the Product team
4. Following defined SLAs for Customer Support
KPI :
1. Avg. First Response time on support tickets... ...hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team...
...Your Profile
# Handling chats from customers
# Resolving customer queries over chat process.
# Providing customer satisfaction.
Your Checklist
# Excellent communication skills in English
# Good customer service skills
# Ready to work in rotational shifts...
...Opportunity
Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as... ...high-quality data to set a high standard for all the assignments managed. May perform root cause analyses in the event of escalations. May...
...Job Title:
Centre Manager Quality
Job Category:
Internal / External
Department/Group:
Service Quality
Job Code/ Req#... ...approaches (Lean, Six Sigma, …) would be an added advantage
# Good Experience as a quality analyst in a contact center environment and...
...and implementation of strategies to enhance employee experience, engagement, and well-being across all organizational... ...Action Planning initiatives globally.
Facilitate Senior Leadership Engagement sessions with Managing Directors.
Drive simplification efforts across employee...
...Customer Experience Expert -Mumbai, Maharashtra, India.
Bringing Customer Experience to the next level, Strategy Product CX.
🚀 Your next... ...in Customer Journey mapping.
~ Expertise in Feedback Management methodology.
~ Digital and Artificial Intelligence awareness...
...We are looking for an experienced, passionate, and motivated Customer Experience
Specialist to join our team As our Customer Experience Specialist... ...in Team building activities and HR events
Lead Management
Lead Mining
Achieve Target
Coordinate with teams and...
