...Management Level
I
Customer Experience Executive
Team : CEC - UK Reports to: Team Leader
Role
To assist shareholders buying and selling... ...service standards.
Respond to basic queries referring to senior colleagues where appropriate.
Contribute to the...
...Builds strong relationships with customers to gain an understanding of
their business, delivers... ....
Delivers a positive customer experience for all customers and ensures a smooth execution... ...drivers, needs and requirements. Manages the sales pipeline, segmentation and accurate...
...Opportunity
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities... ...the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship...
...our core business systems. These systems satisfy customer and organizational business requirements and... ...Enterprise software development and leadership experience.
Customer service-oriented attitude, top-notch time management, and quality driven designs.
Experience with...
...businesses to delight their customers and employees. We do this by... ...to enable a better customer experience ]CRM) and employee experience... ...service desk), Freshteam (HR management system).
Freshworks has received... ...provide regular updates to senior management on the business...
...Has responsibility for handling daily Customer Service tasks and
interacts with both... ...set a high standard for all assignments managed. Additionally, they may perform root cause... ...Requirements:
~1-2 years of customer service experience
~ Strong communication and problem-...
Management Level
I
Principle Customer Experience Executive - CEC
Department: Operations Reports to: Team Leader
Role
Principle Customer Experience... ...and behaviours:
~9-12 months experience as a Senior processing executive in their respective transaction....
...the company, industry and the media.
Drive a culture shift of customer centricity in the organisation – across all divisions.... ...complaints.
To drive a account-segmented approach to relationship management
To increase brand presence amongst key stakeholders
To support...
...Role Specification – Equiniti India - Operations
Title
Customer Experience Executive
Area
Equiniti India –US Operations
Date... ...agreed service standards.
Respond to basic queries referring to senior colleagues where appropriate.
Contribute to the completion...
...Test designs, develops and maintains complex automation and custom test tools. They participate in the design and development of... ...Tech / BE / Bachelor’s degree in Computer Science
Essential Experience:
Total Work Experience 7- 10 years
Must have experience in...
...imagine and deliver great digital experiences. We are a team of designers... ...About the Role
As a Senior UX Designer, you will partner... ...them. You will own the design, manage complex UX challenges and deliver... ...multiple user journeys to understand customer movements to and from our...
...About Company : - IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer...
...Opportunity
Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as... ...on high-quality data to set a high standard for all assignments managed.
5. Performing root cause analyses in the event of escalations...
...from Office)
Job Type: Full-time
Experience: 8+ Years
Job Summary
Blackstraw... ...within design work
Engage with product management, engineering, business stakeholders, and... ...in user-centered research with customers through focus groups, usage analysis, and...
...Deliverables such as Information Architecture, Wireframes, Design Systems
Collaborating with the development team to build polished user experiences through the project lifecycle.
Building and testing proof-of-concept experiences with XR prototyping tools
Thinking like an...
...expectations. To assist the Rooms Division Manager in managing the day-to-day operation of... ...Qualifications
Minimum 2 years work experience as Assistant Manager or Guest Relations in... ...hotel with well developed communication and customer relations skills.
Personality...
...point of contact to guide people to this possible lifechanging experience.
Responsibilities:
Listen and have a full conversation... ...resolve client's requests.
Work with Amura's internal lead management software.
Requirements:
Clear Communication skills...
...Overview:
TekWissen Group is a workforce management provider throughout the India and many other countries in the world. The... ...solution company for Business IT solutions.
Position: Customer Experience TesterLead
Location: Chennai
Job Type: Full Time...
Global Fintech MNC requires Asst Mgr- Customer Experience -Chennai( Guindy)
One of our client a leading Global French MNC the world leader in prepaid corporate services, designs and manages solutions that improve the efficiency of organizations and purchasing power to individuals...
...As a Senior Customer Experience Insights Specialist, the role involves analyzing VoC data from platforms like Qualtrics and integrating it with other company data using SQL in Google Cloud Platform
This analysis helps in identifying customer experience trends and insights...
...Description
This is a full-time on-site role for a Regional Manager at XENO PHARMAACEUTICALS CHENNAI. The Regional Manager... ...effective communication, and delivering excellent customer service and experience. This role is located in Chennai.
Qualifications
Analytical...
...Management Level
G
Business Division: Customer Experience - US
Business Function / Department: Operations
Job Title: Team Leader
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000...
Role: Customer Success
Job Description
Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client... .... We are looking for someone with experience in B2B SaaS, process automation and channel...
...This is a full-time on-site role for a Senior Customer Service Associate at Pink Anee located... ...also involve creating a positive customer experience.
Qualifications
Customer... ...and professionalism
Excellent time management and organizational skills
Prior experience...
...Artifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai.
Customer Query Management:
Develop and... ...Preferred candidate profile
Any Bachelors degree.
Proven experience of at least 5 years in customer support, call-center...
...Job Description
We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside... ...internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills...
...Career Opportunities
Job Code: IJP-Manager Customer Engagement Date of Posting: 16-Apr-24
Position
Manager - Customer... ...~ Service to Recruitment
Desired qualifications and experience:
~ Graduate / Post-Graduate in any discipline.
~10 years...
...to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction... ...or 5:30PM to 3:30AM.
~ High school diploma
~1+ year(s) of experience using a computer with Windows PC applications that required you...
...Role: The Front-end (UI) Senior Engineer is a hands-on development... .... They should also have experience working with microservices-based... ...Work closely with product managers, designers, and backend engineers... ...in eCommerce or similar customer-facing platform development is...
...JOB TITLE : Senior Consultant - User Experience (UX) Designer
CAREER LEVEL: D
Leverage technology to impact patients and ultimately save lives... ...closely with technical developers during the build process to manage compromises and ensure the best possible UX is launched....